iOS 13.1 cutting off text of forwarded emails?

i have nothing but issues with Mail app and my work emails since the latest iOS update!! Hours on the phone and chat and finally got an appointment in store last week, they ended up resetting my whole(!!) phone saying that this will fix the issue - it didn’t!

i bc an experiencing the same issue, that the content of an forwarded email gets cut off, but also when someone sends an email with another email attached I cannot open it, it displays as a mime format and you can share drop save etc but not just ‘open’ !!! I’m at my whits end with Apple and I hope this will be fixed soon, or.... also I absolutely hate the new filing into subfolders, was so much easier before. I wish I could just restore to previous IOS version but Apple says not possible?!

no its a hot topic on this and other fourms.

I dont think its even on apples "known bug" list so not sure when they will plan to fix, no news either on 13.2.x - apple has their head in the sand at the moment.

Turning on and off , seriously this is tried!

I spent hours at the Apple store and on the phone and chat and they couldn’t work it out.

have all above issues and am so frustrated and angry.

I see there is a new update but from what I understand from above thread still doesn’t work, or?

Just switched from an X to 11 Pro and updated to the 13.20 update. The messages and attachments when replying to e-mails are still being cut off when replying. Duplicate e-mails are still being produced. You have to press the e-mail messages twice before they’re shown as read. There are synchronicity issues with outlook. Draft e-mails are not being saved. All in all and in true fashion Apple are not admitting there is an issue and won’t until they just release the next update - which needs to be addressed and fixed immediately please. It is affecting my ability to run my business. Please sort these issues out which have existed ever since the 13.0 update came out in September 2019. Thank you

Truncating mails are not the only issue. After upgrading to 13, my phone can no longer be silenced. I upgraded to Catalina on my Mackbook Pro, cannot tell you how many issues. Got rid of it and bought a Lenovo X1 Yoga. If apple cannot resolve the phone issue I will do the same and buy a Samsung. Brand loyalty goes only so far, it is not worth the frustration. It causes productivity issues and wastes time.

For sure. Apple spends too much time launching fluff and not focusing on the important or the impact on business users. I couldn't care less if my phone camera takes better photos ..... I can't see anyway ! Get my email fixed or I'm looking at another platform. My friends ask me why I'm not on Android anyway !

Spent hours with chat yesterday but no solution. Talked with my IT guy to see if it was on our end but isnt. I know this because I don't have the same issues when I get my exchange email via the Outlook IOS app.

Just got off the horn with live agent and she elevated my problem to tech support and scheduled a time to call me back on Thursday AM. Hard to believe that this problem hasn't been elevated up the flag pole by now but maybe I'm an anomaly and most aren't using Apple as a business tool ?

Apple Tech Supoort is supposed to call me tomorrow AM with an explanation / fix. I have not been able to duplicate the problem when I use the Outlook App for email and it's not happening in my Gmail accounts so it has to be in the operating system ??

Need a new phone so I'm considering a switch to another platform. This issue has cost me enough already :/

All good stuff but that's not a fix for me. Apple needs to fix the problem, provide greater support and better yet, do their due diligence before they release an update that only addresses "fluff" and in parallel inconveniences those of us who use it as a business platform. This never happened on Jobs watch .

Out of all the Mail bugs in iOS 13 (and there are several), this has to be the worst. If I can't Reply or Forward messages because there is a high probability that the original message text will be stripped then it's not worth even using the Mail app. How did any of this make it through their QA testing??? Mail in iOS 12 had zero issues. And here we are with numerous iOS 13 patches since the initial 13.0 release and not a single Mail bug has been fixed!

I am seeing this too. We just upgraded 3 phones and they no longer cut off the text when forwarding. However, we are now seeing a new bug. If you try to forward a message that has an attachment, it asks if you want to include the attachment and if you want to download the rest of the message first. If you say yes the attachment placeholder shows up in the recipients iPhone but it is not viewable.

If you download the attachment in the original message first and then forward it you get the same prompts and the attachment forwards properly. Small bug with an easy workaround but still a problem.

Looks like I have been Appled out of a job.

CEO updated to IOS13 and since then has had nothing but problems including the forward half an email bug.

Now I am waiting for them to return to the office.....

I use for both business and personal. I too will be looking seriously at alternatives, at the very least on a personal level (unfortunately I can't control the business aspects as it's a large multi-national company), but I will continue to lobby for the business to move away from a platform that is designed by a company that is ****-bent on doing it "their way".

Time and again, they "fix" what isn't broken, and tinker with pointless things that are almost designed to test our patience. Every time I go to find it, I still can't believe that auto-brightness is in any section other than "display & brightness" !!!

Agreed. I have been using apple for the last 9 years, no issues. I am done, it is impacting my productivity. I have moved from Mac to Lenovo Yoga and will replace my iPhone with Samsung. Done, cannot struggle like this anymore

Only by people doing this again and again and affecting Apple's profitability will they see the error of their ways. The arrogance in the way they force updates (no going back once it's done!), change functionality and then charge you through the nose for the privilege is prodigious. I honestly had to question, when the iPhone X was launched, if I was surprised or not about the pricing. In the end I just came up with the vision that somewhere in a boardroom in Cupertino, someone just went "you know what, we've taken the **** for years with our pricing, but let's just see who really has more money than brain cells by pricing this one at the stupid level we were going to, but tack on an extra 50%, just to see....."