iOS 13 Apple Music and BMW's iDrive problems

Hello I have a problem and was wondering if anyone else experience this:


I have a BMW with an iDrive media system. Before updating to iOS 13, it worked with my iPhone perfectly, over the bluetooth. However, after updating, I can't control the media playback (using the steering wheel) when I'm playing songs from A LOCAL PLAYLIST! If I play songs from an album or my whole songs library, controls work perfect. Also, if I play any online playlists (e.g. Pure Party playlist in Apple music) it works perfectly. There is something wrong about how the playback of LOCAL Apple Music playlists is being managed in iOS 13..

I have tried resetting (bluetooth and complete system restore) my phone and my car. I have also tried it with iPhone X and Xs Max and both had the same behaviour.


Devices to reproduce it:

BMW with an iDrive 4.0 system

iPhone X with iOS 13.1.1 (same issue persists with an iPhone Xs Max with iOS 13.1.1)

Apple Music


Steps to reproduce it:

1. Connect car's bluetooth to iPhone.

2. Play any song of any playlist.

3. Try to control the music playback (by choosing which song to play next)

4. System tries to skip to the selected song (by displaying it's playing it for a brief second, but not changing the sound), but is not able to.

iPhone XS Max

Posted on Sep 27, 2019 1:35 PM

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Question marked as Top-ranking reply

Posted on Oct 22, 2019 8:05 AM

Read the comments. It clearly says it’s solved in iOS 13.2 Beta 3. So, install that or wait for the official release of iOS 13.2. It should be out before the end of this month.

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404 replies

Sep 28, 2019 1:24 PM in response to Joelmelon

I have the exact same issue, but in my Mercedes COMAND system and through the USB connection. It had worked perfectly for years. This is an absolutely make or break feature for me. I cannot rely on switching songs from my phone this is dangerous and leaves me with no reason to have Apple Music.


Exact same - local playlists that I’ve created is where the issue remains. Everything else works. Also, mine doesn’t work through rotary or steering wheel. It looks like it’s about to skip, the song displays the next song on my car infotainment screen, but then it goes back and same song continues to play.


Sep 30, 2019 1:34 AM in response to Kenny Soo

Had the same problem - Apple needed at least 5 months to fix the bluetooth problem with iOS 12. The best thing you can do is to downgrade to iOS 12.4.1 - it's still being signed - but you have to be quick!! If you have no iOS Backup - just follow these instructions: https://www.youtube.com/watch?v=Ph5MGBeClv8&t=209s


(Edit)

I also downgraded and everything works fine now. I am now waiting at least a couple of weeks before I finally upgrade to iOS 13.

Sep 30, 2019 9:48 AM in response to MeloMan7

I have reported this to Apple.


I have the issue that when I connect via USB the iPhone is not detected, however if I connect an iPhone running iOS12.4.2 and allow it to start playing music, disconnect it, then connect my iPhone running 13.1.1 to the USB it works fine.

When I disconnect the 13.1.1. iPhone it will not reconnect until the iPhone running 12.4.2 has been connected and disconnected.

Only found this bizarre sequence of events out as my wife's phone has the earlier iOS and I wanted to rule out a lead issue in the car!!

Sep 30, 2019 7:37 PM in response to MeloMan7

Same type of issues that BMW (and not only) had in 2016 with the IPhone 7 - https://www.macrumors.com/2016/09/29/iphone-7-bmw-bluetooth-audio-issues/ -.

Apple response today : "Have no idea of what you talking about, just call BMW". BMW response : "If it worked before the Apple update, why are you calling me?".

And round and around we go.

My question will be : NOBODY? I mean NOBODY at Apple drives a BMW? Are you serious??? What are they? Amish? Horses and bicycles?

Apple, stop playing the "i don't know game", take some responsibility and fix this!


Oh, and if you guys need a BMW in case all of you ride horses, please contact me and i'll make my vehicle available!

Sep 30, 2019 8:25 PM in response to Kingfish01

Zing:

Apple response :

"I would like to let you know that since this is a new update, BMW may not have yet updated their firmware so right now it is not yet compatible with the new iOS"

"So, since iTunes is working well on other Bluetooth devices besides your BMW, it may be that they are not compatible yet! BMW has to update their firmware so that it can be compatible with the new iOS"

"I completely understand your reasoning! I hope it will get fixed soon either Apple or BMW as there are lots of people having this issue"

The last statement was made upon making them aware of this thread and all this five pages of people having issues.

Kingfish01 - https://getsupport.apple.com/

Sep 30, 2019 10:51 PM in response to MeloMan7

Update: Been going back and forth with Apple support for 2 days via Twitter, filed bug report and mentioned this on a BMW forum. Made Apple Support on twitter aware of this thread.


They’re going to call me today but I have no idea why I can’t see any benefit from it? I’ve already erased all settings, restored iphone, changed lightning cables, Bluetooth, car play, cars...you name it

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iOS 13 Apple Music and BMW's iDrive problems

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