iOS 13 Apple Music and BMW's iDrive problems

Just wanted to add to the long list of others having this issue.

Same problem with my iPhone 8 Plus running iOS 13.1.2 with 2013 BMW iDrive (NBT). Can only skip songs but not select from a playlist. Used to work fine with iOS 12. I thought it was the iDrive at first but it seems it’s clearly an iOS issue.

Similar issue with my 2012 Audi A4 MMI. Skip and previous don't work after upgraded to iOS 13, fast forward and rewind work when holding buttons.

1. Already tried delete and re-pair device.
2. Tried another phone with iOS 12, and it's working fine.

Reading through the comments here and judging by the number of affected vehicle brands, it is obvious that Apple have modified some API controls that allows vehicles to interact with the playlist.

Anyone who is affected by this and haven't commented on this post, please do so, so that Apple are aware of the number of people this issue has impacted.

@roxan

Ahh I see, I’ll certainly give this a try, thank you!

@i3BMW47

Given the diversity of car manufacturers affected, I believe it’s more of a change in Apple’s software and causing some kind of conflict or incompatibility. A quick browse through this forum and I can see at least four vehicle brands/systems affected (BMW, Audi, Honda & Hyundai). Sorry if I’ve missed any. I can’t imagine these cars use exactly the same base interface.

I’m glad I’m not the only one that has this issue, however I don’t use Bluetooth, just have my phone connected via a lightning cable.

I can confirm that iOS 13.0 didn’t experience the problem, I tried two phones with 13.0 and could go to previous and next track in a playlist. I upgraded to 13.1 and the issue did then occur. I upgraded to 13.1.1, still there, the same is true with 13.1.2.

i have tried the first 13.2 beta and it is also present there as well.

i should also point out that I don’t have a BMW, so this problem isn’t specific to just one car brand.

Thanks for the replies about the creation of playlists. Trust me, I feel the pain as I'm not able to change tracks manually in a playlist too.

I thought I'd be clever and install Catalina into a VM running in Fusion, but it's thwarting this at present. I'm not alone with that, so hopefully there will be a workaround or fix, then I'll install Catalina and see wether there is anything to my theory there, I suspect not, but worth a try I guess.

Here's also hoping the next beta of 13.2 might address this problem.

The only other thing I can think of to suggest is to fill out the feedback form here: https://www.apple.com/feedback/iphone.html

Perhaps we could come up with a standard response we could all send? Something like the below:

Since installing iOS 13.1.x onto my iOS device I have experienced a bug whereby I am unable to use the "Next" or "Previous" buttons on my car audio system to change the song when I am listening to a playlist. This issue did NOT occur with iOS 13.0.

It does not matter wether I use the buttons on a steering wheel, audio control interface, or "soft" buttons on the display od the audio system, the result is the same.

I have tried using a USB connection with a lightning cable, or a Bluetooth connection, and again the results are the same.

My Car is a <year> <make> <model>

Here you go, you will need your VIM (17 chars):

US website

https://www.bmw.com/en/footer/software-updates.html

German website

https://www.bmw.de/de/topics/service-zubehoer/connecteddrive/connecteddrive-services-offers/bmw-software-update.html

US website does not show for me the update about Apple iPhone, still saying it is for Samsung Devices.

Apple IOS 13 made a change and now it doesn't work in multiple car models. They need to fix what they broke in IOS publish correct, detailed information regarding the problem and the solution and if necessary provide all affected bluetooth connecting device manufacturers a resolution to any new/future connectivity requirements and solicit an expected implementation schedule

I must be in the minority. I am able to advance one song via the scroll wheel and and idrive but it’s only to advance one song. If I attempt to advance past the next song the same symptoms of the shiny showing a check and the active song continuing to play persist. I am in a 15 X5 35D with an iPhone X running 13.2. My X5 has the updated radio and Bluetooth firmware.

The same is happening in my 16 X3 28D without the latest radio and Bluetooth firmware.

I witty my iPhone 7 with the BETA 13.2 code on it when I get home.

I am not sure of this matters but I have a playlist with over 5K songs (don’t judge me, my taste in music is vast and deep). That playlist exhibits the same issues with the pre 13.2 build. In other playlist I am seeing the fix applied. I am not sure if size matters but that is the only difference I see with the playlist.

I've encountered this as well. Cars in question are 2013 BMW X1 & X5 equipped with iDrive and enhanced bluetooth/usb. iOS 13 on iPhone XS and iPhone 8. With a USB connection, I can select songs and playlists, but can't skip tracks. The bluetooth functionality is limited on these cars - so that works as it always did - it'll play whatever you had queued up on your phone.

Just got off the phone with Apple support. I have Mercedes COMAND system from a 2017 C63 and I am having the same issue as described here with my IPhoneX. The rep asked me to trouble shoot using different USB cables rebooting my phone etc... Meanwhile I am not in my vehicle and I have already done the troubleshooting steps on my own... Al of this is a stall tactic. In the end, if the trouble shooting doesn't resolve the problem, I am to go to the vehicle manufacturer for a firmware update (which doesn't exist)...

I will probably just switch to Android.

I strongly suggest for all of us to submit bug reports.

This is definitely not just a problem for the car manufacturers as this is happen wing with a bunch of different cars I’ve tried on, this update will have to be from Apple.

Call Apple customer service and give them ****. It is beyond a joke that they have ballsed this up!!