iOS 13 Apple Music and BMW's iDrive problems

Looks like it's fixed on 13.2 Beta 3. Apple Music works well on Mercedes COMAND media interface again. Bluetooth also seems to work now.

The new beta works for me. All is working well, just deciding if I should put it on my daily use phone or wait till the official release of 13.2

iOS 13.2 Beta 3 has been solved my issue for BMW

I've just chatted with Apple support. It was referred to 2nd level tech named Travis. He said he thinks BMW needs to release a firmware update. He said that's frequently necessary when ios updates happen.

I asked if they are in contact with people at BMW to coordinate implementation. He said 'we provide software info to the developers of stereos and the bluetooth devices so issues (like) this can be resolved.'

I tested my phone paired with portable bluetooth speaker and music plays as expected, able to select another song and it starts.

While chatting with Apple, I called BMW Genius hotline. The rep said I was first call he's had on issue. His only suggestion was to re-pair phone and car, which I'd already done. Also, reboot phone.

I looked on the Connected app and didn't find info on software/firmware versions.

I happen to have my car in for first service appointment on Monday so I can have them look at it. Maybe the updated software is available and our cars just needs to be updated. Or we have to wait for new release.

Everybody should call Apple support. They need to know that they are annoying their customers. I was hoping the latest update would solve the problem. I reported this on Saturday to one of the senior advisors and I am being told that I will get a call back with an update on Friday. Please please please call Apple customer support so that they know there are thousands of customers experiencing this problem.

Wow! I’ve probably spent around a month trying to establish the cause of this issue and assumed it was just me! First I though it was my idrive (version 5 2016) but after updating the firmware on my idrive I was finally able to select any song from the wheel selector on the steering wheel.

However this was short lived as I had enrolled into the iOS 13 beta program with auto updates. Soon enough the wheel selector on my 6 series GC become nothing more than a device to show what’s track is next on the HUD.

As MeloMan and other have discovered running a playlist online (i.e not downloaded) works fine but I don’t have unlimited data. Also any album regardless of it being downloaded on your device also works fine! (but who does that now)

Numerous resets of both idrive and of iOS failed to deliver.

Interestingly if you select “downloaded songs” form Apple Music and then select Albums which in my case was “today’s hits” playlist it works. Obviously as I have nothing else downloaded and it’s being selected under album and your using your phone to do this.

Weirdly if you press the wheel selector on the steering wheel of the current song it in fact plays it again. So clearly it partially functioning.

Coming for a engineering background I agree with Webhamster that it’s some pointer issue but I sense it’s a waiting game, either Apple fixes this issue, as it’s even affecting iPhone 11 users or bmw and other manufacturers are provided with the fix by Apple?

Glad to see it’s not me - phew!

Hi everyone, have the same issue with a brand new BMW X1 and Iphone X running iOS 13.1.2. I solved the problem by making a downgrade to iOS 13.0. It is possible without any data/settings lost with a third part software. It's not free but in a few minutes you are ready without any restore or data loss. I'm not sure I can write here the name of this software... If someone is interested can reply me. Meanwhile waiting for some Apple's update. I also called Apple support and talked with a 2nd level operator. She told me She'would have taken infos and suddenly called me but no one re-called. I also left a message in her voice mail but nothing happened. I'm very disappointed by Apple support.

When IOS 13 came out in the beta testing stage this happened on one of the earlier builds I have a bmw not with Idrive but with a genuine bmw stereo and usb and I have the same problem where I can’t skip tracks using the steering wheel or stereo when playing a playlist, when ios13 was released to the public it worked fine and as soon as 13.1 came out it happened again, I’m running the beta software on my older phone and it’s still doing the same thing on the test software so they still haven’t fixed it

I'm trying to think how else we can get more focus on this problem (switching tracks in a playlist not functioning on iOS 13.1.x)

It's obvious it IS a software issue, as 13.0 was fine, but subsequent updates are not, and it's also obvious that it's not applicable to just one manufacturer, or model of vehicle.

Maybe it might be worth to reaching out to tech sites, be they apple specific or not?

I have the exact same update applied to an iPhone 7 and iPhoneX. Iphonex does NOT work for track selection BUT iPhone 7 does allow track selection when both connected to the BMW vis Bluetooth or direct USB. Its not the connection. Its the upgrade related to the iPhone type.

I do not have Car Play. Just play your playlist via Miximum app and then control it in a car. Easy :)

Wait until (tomorrow?), when public beta is released, or get you a developer account or developer profile to install the beta.

Update to the latest IOS13.2! It’s a solved issue !

I don’t think the fix must be provided by Bmw, but Apple. In my case next and previous works. What doesn’t work (at least in my case) is selecting a different track beside the next or previous one from the current playlist. The issue has an ~80% occurence in my case, so there are moments when it works. From the above comments, the issue happens with NBT and NBT Evo.

I discovered something on my 2016 Hyundai while out at lunch because I'm a programmer myself and have an innate need to analyze things. If I use the BACK toggle on my steering wheel and click it 5 times I move FORWARD in the playlist. After track 5 I have to click it 10 times. After track 10 I have to click it 20 times. After track 15 I have to click it 25 times. That's as far as I went with it. My actual forward toggle does nothing still.

There's definitely a pattern there. I'm pretty sure some Apple developer messed up an incrementation pointer or something.