iOS 13 Apple Music and BMW's iDrive problems

Hello I have a problem and was wondering if anyone else experience this:


I have a BMW with an iDrive media system. Before updating to iOS 13, it worked with my iPhone perfectly, over the bluetooth. However, after updating, I can't control the media playback (using the steering wheel) when I'm playing songs from A LOCAL PLAYLIST! If I play songs from an album or my whole songs library, controls work perfect. Also, if I play any online playlists (e.g. Pure Party playlist in Apple music) it works perfectly. There is something wrong about how the playback of LOCAL Apple Music playlists is being managed in iOS 13..

I have tried resetting (bluetooth and complete system restore) my phone and my car. I have also tried it with iPhone X and Xs Max and both had the same behaviour.


Devices to reproduce it:

BMW with an iDrive 4.0 system

iPhone X with iOS 13.1.1 (same issue persists with an iPhone Xs Max with iOS 13.1.1)

Apple Music


Steps to reproduce it:

1. Connect car's bluetooth to iPhone.

2. Play any song of any playlist.

3. Try to control the music playback (by choosing which song to play next)

4. System tries to skip to the selected song (by displaying it's playing it for a brief second, but not changing the sound), but is not able to.

iPhone XS Max

Posted on Sep 27, 2019 1:35 PM

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Question marked as Top-ranking reply

Posted on Oct 22, 2019 8:05 AM

Read the comments. It clearly says it’s solved in iOS 13.2 Beta 3. So, install that or wait for the official release of iOS 13.2. It should be out before the end of this month.

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404 replies

Oct 31, 2019 12:28 PM in response to Annielock

Can someone, please do me a favor. Ever since the release of 13.2 my steering wheel functionality with the local playlist and knob are back to par and working fine. But now I have discovered a new issue at least it did it this morning will try again on my way home. Siri through my speech button on my 5 series does not function. Before I can speak a command it closes out of the function. I tried this about ten times on my way to work. Is anyone else having this issue on any car. I’m in a BMW and having this problem.

thanks.

Sep 28, 2019 3:06 PM in response to emagrant

This is not the case. It’s a bug with iOS. It works with other playlists or your “all tracks” list. It doesn’t work with your own playlists. I have this issue with my Mercedes. If every time iOS gets updated they expect millions of speakers, Bluetooth devices and cars to be updated they’re having a laugh. Sounds like travis should’ve kept quiet and reported up the line rather than tell people with nonsense. they release buggy software that’s not ready for release just so they can hit their deadlines and expect us to sit and patiently wait for them to fix it. Come on Apple. Fix it. Please continue to call back, raise the issue and ask for escalations.

Oct 3, 2019 8:40 AM in response to BasileNM

Hi All,


Same issue on my 17 plate M2 running the latest software & IOS 13.1.2 on an iPhone X. Its only the playlists that seems to be the issue and the forward/back buttons on the centre console are the only ways to skip the tracks. Apple didn’t really want to know and BMW have said they will look into the issue but it will most likely need to be an Apple fix in another software update.


Hope it gets sorted soon as it’s really frustrating! (P.s. don’t waste your time resetting your phone/connection etc, it doesn’t help!)

Oct 5, 2019 5:09 AM in response to BT3469

I twitted https://twitter.com/vijghenp/status/1180454159922929664?s=20


For the ones who did not spot my earlier post: there is a work-around that you can consider using if (and only if) you have an apple watch from which you would then start playing the *iphone* playlist. It is a bit tedious but you can do it before starting your car driving journey and they get back control from the wheel while you drive.

Oct 8, 2019 6:47 AM in response to macaddict111

Same on my car. iPod nano works fine. Bluetooth and USB connected iPhone on I drive won’t change tracks on thumbwheel on steering wheel. My car was just updated with lasted BMW software last week, and I would think BMW will take months to update the older I drives (non car play) to fix what Apple changed. Apple obviously updated something regarding the basic functionality of music and tracks, shuffle, play etc. some apps I have that integrate with music won’t shuffle songs anymore since iOS13 release. It’s Apples problem, and they need to make basic functionality for music playback a standard protocol that does not change. I am submitting bugs to both Apple and BMW. I assume Apple car play on BMW works with thumb wheel on steering wheel. If not, BMW are charging a fee for Apple Car Play now and the service doesn’t work as advertised. What a mess. The fact it broke in BMW, Audi, Mercedes, etc. makes me think Apple really released a massive music bug and updated Music without telling anyone about it. Now it’s broke, and they will take forever to fix.

Oct 8, 2019 2:32 PM in response to MeloMan7

Also happening to me.


2012 Honda Accord

iPhone Xs Max

iOS 13.1.2


Same exact bug - can't skip forward or backward in a playlist, but can with artists, albums, songs, etc.


I submitted feedback at https://feedbackassistant.apple.com/feedback/7351001:


Title: Unable to play next/previous songs only in a Music playlist using automobile controls


Please provide a descriptive title for your feedback:

Unable to play next/previous songs only in a Music playlist using automobile controls


Which area are you seeing an issue with?

Music


What type of feedback are you reporting?

Incorrect/Unexpected Behavior


Description: After iOS 13, I cannot skip forward or backward in a Music playlist when using my car's controls (either steering wheel or front console, 2012 Honda Accord with USB-lightning connection). Skipping forward or backward using the controls on the phone screen works as expected. Also, skipping forward or backward when listening to an album, artist or songs works as expected.


Steps to reproduce:


1. Plug iPhone with iOS 13 into external USB-lightning connection in a vehicle with forward/backward controls

2. Open Music app

3. Select a Playlist (and only a Playlist)

4. Play song in the playlist

5. Attempt to move forward/backward


Expected behavior: next/previous song in playlist will play

Actual behavior: Current song will briefly pause and then resume playing

Oct 15, 2019 12:08 PM in response to Nick_MCUK

iPhone XR and my wife’s iPhone 11 are affected. It’s not the phone, it’s not the cable, it’s not the case (Apple seriously asked to try removing it from the case to see if that fixed it), it’s not the car.


Apple mangled the API in 13.1 and refuses to admit it and are instead pinning it on *every single car manufacturer* who without doing anything suddenly broke everything.


@AppleSupport on Twitter have stopped talking to me. Radio silence for over a week now despite repeated pings for updates.

Oct 15, 2019 1:00 PM in response to Nick_MCUK

Yes, it is affecting the new phones. I have an iPhone 11 Pro Max. It shipped with iOS 13.0 which did not have the issue whereby you are unable to switch tracks when listening to a playlist. As soon as I upgraded it to iOS 13.1 I saw that issue, and it has continued through 13.1.1, 13.1.2, 13.1.3, and 13.2 beta 1, and 13.2 beta 2.


I'm hoping that a future 13.2 beta addresses the issue.


As Apple has stopped signing iOS 13.0, it is not really possible to downgrade from 13.1.x to 13.0, so those of us with the issue are stuck.


Using another app to start playback of a playlist to workaround the issue isn't really acceptable either.


I think it is very clear that the issue is not with the audio system in the car, but with the version of iOS on the device being used, and thus it's Apple's issue to address.



Oct 30, 2019 6:14 AM in response to Si-Seventyfour

This problem never had a basis on the network connection. So BT or USB did not matter for the iPhone connection. It was likely an API incompatibility introduced by Apple that crippled most cars tracks selection and by the recent commentary posted, seems to have been only partially repaired (or a buggy update shipped). We are in for more "beta" testing of a released 13.2 version.

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iOS 13 Apple Music and BMW's iDrive problems

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