Mail app leaving blank spaces

This is More than frustrating. I have been an android user forever. I have had a Mac book pro and an iPad for years and finally decided to switch to an iPhone. I have total buyers remorse, the iPhone 11pro max is the worst phone I have ever experienced. The email “blanks” problem is ridiculous you think you have it fixed and the problem comes right back. I have spent an inordinate amount of time in the Apple store, on the phone with apple care and in TMobile with no resolve. Other than having a phone with better security I don’t understand why so many people like the iPhone... doesn’t even come close to how androids operate. I have had nothing but problems with my email since I got this phone almost 3 weeks ago. Feels like I just took a big bite out of a “Rotten Apple.”

I hear ya! Now, mine has gone a step further...I have to go down my “mailbox” list to click “All Mail” just to see my incoming emails! Very frustrating as it shows junk, sent, etc!😡

Another issue I am dealing with...when I “move” any emails to a folder, they stay in my inbox! Ticks me off because then I also have to remove them from inbox too!😡😡

Having the same issue, even received same reply from Apple: “...never heard of this issue...”. We have gone so far as to request our domain host look into the issue, no change over the past few weeks. Does anyone have a resolution that works? Thx

It worked for a day or two and then it went back to leaving the blank spaces it’s definitely not a permanent fix. I downloaded Edison mail server and it really works great I’ve given up on the Apple Mail app

No need to delete the whole app, which is more involved when you reinstall it. Simply delete the specific mail account that is causing it. Add the account back after a minute. Make sure you know your password to your mail account before you do this.

Nope, I had to delete/recreate my Yahoo inbox which fixed it for a while. However I'm now experiencing issues where occasionally I receive no email for a day or so, even though I'm refreshing my inbox and I have a good internet connection over either WIFI or 4G. Using the Yahoo App confirms there is email coming in. Seems to fix itself though.

Also, the gaps in emails in my inbox continues from time to time. Last week when I opened my inbox I started to see the emails load up on the inbox list, one by one (took a couple of secs for each to appear).

If anything I'd say that things are getting worse, with a wider range of problems occurring which the organise by thread soon doesn't fix.

It’s not an apple issue- I had it happening in my Samsung phone phone and it was one of the reasons I switched back to Apple... but it still happens. I delete the mail app and

reinstall at least once/wk to get rid of the spaces

On my iPhone I went into the Settings app, and clicked on “password and settings” . From there I selected my email account and did 2 things. I renamed the account. And i turned OFF mail. I killed the email app and the turned back ON the mail account. All blanks went away. Not sure if both steps are needed, but that is what I did.

I didn’t have to fully delete the account. Seems to be better, even after a few days.

Problem goes away and returns with new mail. Also means you have to update your mail setup on your PC. Otherwise it says can’t get mail as cannot sync. So each time you disconnect and reconnect Yahoo’s mail on the phone you have to update the connection on your PC. Apple needs to fix this problem. It’s been months and no action from them.

My Xr does this periodically. i suspect the cause is deleting emails while out of cell service or wifi range. Im my case its an @att.net (Yahoo) IMAP account. My gmail account on the same Mail app, never has an issue. So it points to Yahoo as the problem, not iPhone. To fix, just toggle the affected account off in settings/accounts & pw's, open the mail app, verify the trouble account is inactive (gone), close mail app, toggle account back on in settings and it's all fixed. You dont have to delete the account, just turn it off/on.

I've posted this fix before, but it gets lost in the thread.

Sorry. This does not work. I’m never out of area. Always at home with WiFi. The account doesn’t show inactive. Have iPhone 7 plus. Must delete account and reactivate which affects account on PC. Then it starts all over again. Any other options?

This problem appeared after the last update. It’s an Apple bug. But uninstalling and reinstalling yahoo also puts mail on PC out of sync. Someone suggested toggling the button on and off on the email connection instead of deleting and reinstalling the account. It’s worth a try.

A new phenomenon just started happening where all the emails in my @att.net account disappeared, my two gmail accts were okay. This was with a strong wifi connection. Rebooted phone and they reappear. Stupid Yahoo. Nothing catastrophic, just annoying.

i reboot weekly for good measure.

I experimented with turning off various “Threading” options in the Mail settings. When I turned off the “Organize by Thread” option, the blank spaces disappeared and when I turned that option back on, the spaces returned. Not sure how to keep both the “Organize by Thread” option AND have no blank spaces. Hopefully someone else can figure out that one.

BTW... before discovering this, I had already rebooted my phone and turned off and restarted the Mail app with no change in blank spaces.

Just read ALL the responses in this thread. I now have low confidence that turning off the “Organize by Thread” will actually fix this issue. If not, I will return here to see if anyone figures this out

BTW...I have an iPhone XR running iOS 13.3.1 via Verizon and this an exclusively work phone that downloads Outlook emails.