Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

QuickTime having problem on new MacBook Air

QuickTime on my new MacBook Air (retina, 13 inch, 2019) does not appear to be able to record a movie using either the built in faceTime camera or a USB Webcam attached via a USB 3 adapter. Both FaceTime and Photo Booth can use either camera and the Webcam can be used with QuickTime to record movies on my Mac Mini.


Sounds like a bug in QuickTime unless some security authorization is required that I don't know about. Does anyone else have this problem with a new MacBook Air running MacOS 10.14.6?

MacBook Air

Posted on Oct 1, 2019 11:07 AM

Reply
Question marked as Best reply

Posted on Oct 1, 2019 10:14 PM

Solved this myself...


In System Preferences/Security&Privacy select Privacy Tab and then select both the Camera and the Microphone and check the checkbox for the QuickTime Player app. The only thing I don't know is why those check boxes exist and why they are apparently checked on my other Mac Mini? It's a mystery to me! QuickTime was the only app listed, why is it special?


Anyone?

Similar questions

1 reply
Question marked as Best reply

Oct 1, 2019 10:14 PM in response to DonVining

Solved this myself...


In System Preferences/Security&Privacy select Privacy Tab and then select both the Camera and the Microphone and check the checkbox for the QuickTime Player app. The only thing I don't know is why those check boxes exist and why they are apparently checked on my other Mac Mini? It's a mystery to me! QuickTime was the only app listed, why is it special?


Anyone?

QuickTime having problem on new MacBook Air

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.