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slow usb-c transfer speeds, reliability and Files app bugs, iPad OS, iPad Pro 2018

I've been experiencing unexpected and buggy behaviour of Files app when copying data from and to an external storage media.


iPad OS 13.1.1 and 13.1.2


Files app bugs:

  1. ExFAT formatted drives (both ssd and hdd) cause problems: files copied to external media not visible in Files app. Files app hangs and refuses to recognize drive after leaving current directory while file is being copied
  2. usually SLOW (10-15 MB/s) transfer speed when copying files from iPAD to external media - occurrs for SSDs, HDDs, SD cards, thumb drives, regardless of connection method, file size, file system (exFAT, APFS, OSX extended journaled). Same setups for all Macbook pros I have at hand exhibit transfer speeds reaching max specs for the devices. (all above 100 MB/s) - I can provide more details in subsequent posts.
  3. Frequent errors when copying large folders and files (5 GB and heavier) - files not visible after copy process or drive disconnects during transfer (probably related to exFAT or power hungry devices)
  4. Transfer progress bar inaccurate (finishes at half-revolution around the circle)
  5. Transfer progress bar visible only after changing view mode
  6. Multiple instances of a copied file listed during copy process (might be expected as one could be a partial file, but looks confusing)
  7. Initiating copy - paste from long press menu (as opposed to drag and drop) operation often does not provide visual feedback of the operation taking place - file name and progress bar visible only after view change.
  8. drag and drop copy-pase often drops the file in the last folder within the active directory, and not the active directory itself - minor annoyance for casual use, but for work related issues this can be a major workflow disrupting problem.


General related issues:

  1. For iPad Pro 11 2018 - Plugging in drives rated at 1,4A @ 5V (example: samsung 850 ssd in external usb-c enclosure) causes system crash during file transfer, without the "usb device requires too much power" message - iPad turns off and then restarts by itself. Does anyone know the recommended Watt/Amp rating for iPad Pro 2018 external USB devices?
  2. Inconsistent file transfer speed via usb-c FROM external media to iPad- especially SD cards (connected via Apple USB-C to USB A dongle or directly to usb-c port)


Regarding transfer speed for iPad Pro 2018:

I'd be grateful for a REAL LIFE max expected transfer speed, not the USB 3.1 spec.


Case in point:

Same sandisk extreme pro SD card connected via dedicated sandisk reader and Apple USB-C to USB-A dongle, transferring raw photos of about 30-50MB each. (I've checked batches of 4, 10 and 50 gigs of images)

  • transfer speeds with usb-c equipped MacBook Pros basically max out the card at 160 MB/s
  • transfer speeds with iPad Pros 2018 (checked a few devices) vary from 60 to a bit over 100 MB/s

I observed similar behaviour for other media, such as SSDs, HDDs and thumbdrives






iPad Pro 11-inch Wi-Fi

Posted on Oct 2, 2019 9:33 AM

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Posted on Oct 31, 2019 1:00 AM

I figured the same problem. Transferring speed is quite flawed! Also I don‘t know why there isn‘t a „Remaining Time“ indicator as on the MacBook. It doens‘t make sense, that it‘s that much slower...really should be improved with the next update.


Also: The „Files App“ needs improvements: (1) You should be able to check the size of a folder, otherwise it is hard to check the backup. (2) The remaining space on a disk is yet not visible; also very important for backups.


==> make a feature request!

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58 replies

Aug 15, 2020 12:54 PM in response to przemja

I agree with all the above problems. Regarding (no 3) files become visible when using laptop following transfer, I have found files only become visible only after rebooting iPhone or iPad.


Interestingly I have been using a basic Samsung tablet for copying SD cards on holiday, this only needs a OTG cable which costs £5 plus a free app, everything works as it should!

Wake up Apple.

Aug 16, 2020 1:54 AM in response to riwenn

thanks for finding this! (still not sure why read/writing files via LAN/WLAN works reliable for any target filesystem so)


Sadly this doesn‘t help with SD-cards from Cameras - a quick check with some DSLRs from Canon, Pentax and Nikon showed that they do not recognise media formatted with other than the default cluster size. Reading a lot of photos from such media is still awfully slow.

Aug 16, 2020 6:00 AM in response to riwenn

Addendum: following this advice I just did some tests on iPadOS 13.6.1 with a Sandisk Ultra Dual USB 3.1 128Gb-stick. I checked for ExFat formatted cluster sizes up to 1024kb.


Sadly performance on an iPad Pro 2020 11“ copying large numbers of „large“ files FROM the iPad TO the USB-stick (500 RAW/JPEG and related Pixalmator Photo files, each between 8-130 Mb) is still abysmal (like copying 40 files, a total of 1.9 Gb, takes 6 minutes - I initiated a copy of all 500 files, cancelled transfers after 6 minutes and checked), it’s a pity! 


Aug 16, 2020 7:45 AM in response to slarti-bartfast

I just gave up. I am selling my iPad 2020 12.9 1tb.


this thing is just an huge phone... useless.


switching back to windows ...


3 years from now I’ll try again.


there is nothing PRO on it :(


I cannot wait an hour do export my raws and Jpgs (300 per customer) to usbc mvne.2 that is almost 10x faster on a pc (even on galaxy tab)


its a nice consume “show off” look I have money device... but it’s useless if you need to export whatever you do t the outside world.


I am very disappointed :( I am not even going to talk about tethering with my Sony...

slow usb-c transfer speeds, reliability and Files app bugs, iPad OS, iPad Pro 2018

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