voice memos not syncing

My apple watch 4 voice memos are not syncing with my iphone xs max and vice versa. Yes, settings:icloud:voice memos is on. Also, I cannot locate voice memos in icloud (web version). Shouldn't voice memos be syncing in all 3 places? All software is current on iphone and apple watch 4. Any help appreciated. Thank you.

Apple Watch

Posted on Oct 3, 2019 4:51 AM

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23 replies

Oct 3, 2019 5:23 AM in response to on_this_fine_day

I have tested and mine works as it should.


The only other thing that I can think of is that maybe you need to reset your watch and iPhone.


Hard restart your iPhone by using what ever method is used on your phone.

When you see the Apple logo do the same for your watch by holding in the crown and side button for about 10 seconds till you see the apple logo.

When you see the logo on the watch, have a look at your phone and when it is ready, put your passcode into it to unlock it, then wait for you watch to finish booting and do the same to it.


Try your voice memo again.


Sorry this is the best I can think of short of erasing your watch and setting it up as new.

Oct 4, 2019 6:01 AM in response to on_this_fine_day

I had a similar issue and spend an hour with an Apple support "genius" that unfortunately could not resolve this.


Anyhow - here is what worked for me - completely by accident.


My "voice memos" from my Apple Watch 3 would NOT sync to iCloud. I had already unpaired/paired my Watch from my phone. I had already completely erased my iPhone 7 and restored it from backup. What finally ended up working was when I factory reset and reinstalled my MacBook Pro. I opened voice memos on my MacBook Pro and low & behold it showed my voice memo recorded on the Watch.


Bottom line - anytime Apple comes out with a new major software update you should factory reset all your Apple devices. Luckily everything is backed up to iCloud so restoration is a snap.


Hope this helps someone else as I was fighting with this for two weeks.


-andy


Oct 12, 2019 10:36 AM in response to on_this_fine_day

I called Apple Support and the rep said because I synced previous voice memos via iTunes, those voice mails will not sync via iCloud (why Apple can't get around this is mind-boggling).


Theoretically (according to Apple Support), after turning off iTunes sync and turning on iCloud sync, new voice memos should sync via iCloud (though not the old ones synced via iTunes). Theoretically...


I turned off iTunes sync on all devices and turned on iCloud sync on all devices and then created new voice memos on each devices. None of them synced anywhere.


This is seriously frustrating.

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voice memos not syncing

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