ios 13.1.2 slow, freezes

iphone 7 and 8plus, since upgrading to IOS 13.1.2 has been sluggish and freezing.


anybody else?

iPhone 8 Plus

Posted on Oct 4, 2019 1:01 AM

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Question marked as Top-ranking reply

Posted on Oct 19, 2019 12:12 PM

I just came of support with Apple and they suggested to restore the iPhone from a Mac or PC. I did a restore before, but directly from my iPhone. Problem is that this does not reinstall the OS. So I did a complete restore from my Mac and reinstalled all my apps manually (don't restore a backup, so yes, it's a pain)...


My first impressions is that everything feels much snappier. I haven't encountered any freezes, crashes or delays yet. Even apps that were completely unusable before (Safari, AirBnB, Mail, all MS apps) are working fine now. Maybe it's too soon and the issue will reemerge, but for now, so far so good.


The support guy also stated that if you do a clean install this way, and you immediately get the lags and freezes, there's a hardware issue. But most likely it's some kind of issue in the OS that went wrong after upgrading from iOS 12.x to 13 and then again from 13 to 13.1

100 replies

Oct 8, 2019 2:22 AM in response to 011coop

Yes! My iphone 8plus apps are freezing after the update:

Pandora

Safari - On Safari, it’s specifically on Facebook and Twitter. Facebook freezes. The use icons for twitter are now at the bottom of the screen. When I try to search or go to home on the website, the general safari icons come up bc they are also at the bottom of the screen. Youtube on Safari also freezes.

Pandora - The screen options freeze and I cannot leave the station I’m on.

Messages has also frozen on me a couple of times.

This new update causes glitches multiple times a day. I can only restart my phone so often!

i haven’t really tried other apps. I mainly use safari, messages, and pandora.


Oct 10, 2019 10:12 PM in response to 011coop

iPhone 7 Plus ... I have similar issues and some folders also disappeared after the install. I am unable to rearrange my apps and create folders now. As a result some of my frequently used applications, which were very organised, are now all over the place. When I attempt to move an icon it appears to float above the others when I release it. In order to gain control again I have to press the home button, sometimes more than once, and the icon returns to its original position ... really inconvenient loss of functionality.


I had to upgrade because of syncing with my iPad Pro 2018, which I upgraded first ... features such as notes and reminders required me to upgrade in order for me to see them on my iPhone.


Needless to say, I am not charmed by this upgrade.

Oct 11, 2019 3:50 PM in response to 011coop

Me too!

apps will open and remain frozen on the screen or open but not load content and are unresponsive.

phone is losing battery very fast depending which way the wind is blowing. Sometimes I can watch it lose a percent a minute continuously. Not related to a specific app. If I forever restart the iPhone it will roll on to the next app I open. Eg frozen outlook the chrome next, maps next.

about to try factory reset. So annoying!!

Oct 13, 2019 4:29 PM in response to 011coop

ios 13.1.2 has made my iphone X extremely slow. It freezes all the time with almost every app. Music app barely works and freezes all the time. Also, started using Apple Music which has been nothing but useless. The search sometimes stops working. Just keeps loading despite great internet connection. When it does finally work, songs play and stop after a few seconds. Sam with downloaded songs. Even cancelling the subscription has bee a nightmare. When i click subscription in my iphone, i just get a blank page which stays there forever. Another issue!!! i can't share anything? Music doesn't share to facebook anymore? the option to share to FB is there, but deletes whatever is it i am sharing. This update is stupid. Nothing works

Oct 14, 2019 1:20 PM in response to 011coop

My iPhone XS freezes multiple times a day since updating to the iOS 13 and even more since i updates to 13.1.2!! I can’t enter or edit contacts without it completely freezing and then crashing, it will randomly remove contact names also., and now the iCloud link won’t upload pics or videos that are sent to me, it just says “waiting for upload” and sits there before crashing again! I hard reset it everyday and sometimes multiple times a day!! My Apple Watch also has freezing issues since updating to the most recent software! It’s very frustrating that these devices are not working!!! I hate this update!!!!

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ios 13.1.2 slow, freezes

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