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ios 13.1.2 slow, freezes

iphone 7 and 8plus, since upgrading to IOS 13.1.2 has been sluggish and freezing.


anybody else?

iPhone 8 Plus

Posted on Oct 4, 2019 1:01 AM

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Posted on Oct 4, 2019 6:42 PM

Yes, what a royal pain. The phone is used for business and with the new update I now have a paper weight as I'm unable to answer calls, clicking any app takes takes 3+ minutes to open. The phone for functionality is essentially worthless. I'm glad I'm not the only one experiencing similar issues.

100 replies

Oct 11, 2019 3:50 PM in response to 011coop

Me too!

apps will open and remain frozen on the screen or open but not load content and are unresponsive.

phone is losing battery very fast depending which way the wind is blowing. Sometimes I can watch it lose a percent a minute continuously. Not related to a specific app. If I forever restart the iPhone it will roll on to the next app I open. Eg frozen outlook the chrome next, maps next.

about to try factory reset. So annoying!!

Oct 12, 2019 6:23 AM in response to Pdrews

I need this to be unfrozen...I was just told that on many sites people are saying not to update even to IOS13.2....I did not see that because I was resting from surgery...I did call Applecare and I could not speak to them at that time and they never called back to reschedule...Usually they always call back...I have a feeling many are calling in for the iPhone 7 and up

Oct 12, 2019 8:23 PM in response to ssanabria

Is there any way to backup to before the update was done? I should have read the reviews on this update before doing it. Now my iphone 7 Plus is at its worse. It was fully functional before update, now it's slow, it freezes, won't load any internet pages with WIFI and Tmobile Data. Looks like Samsung soon will be gaining another customer if this continues.

Oct 13, 2019 4:29 PM in response to 011coop

ios 13.1.2 has made my iphone X extremely slow. It freezes all the time with almost every app. Music app barely works and freezes all the time. Also, started using Apple Music which has been nothing but useless. The search sometimes stops working. Just keeps loading despite great internet connection. When it does finally work, songs play and stop after a few seconds. Sam with downloaded songs. Even cancelling the subscription has bee a nightmare. When i click subscription in my iphone, i just get a blank page which stays there forever. Another issue!!! i can't share anything? Music doesn't share to facebook anymore? the option to share to FB is there, but deletes whatever is it i am sharing. This update is stupid. Nothing works

Oct 13, 2019 8:16 PM in response to makfan64

UPDATE: I ended up doing a reset to factory settings, which reinstalled 13.1.2 and then I restored from a backup (made right before trying to update). It took many hours of time I couldn't afford (on my birthday, unfortunately), but my iPad is working fine now. The restore redownloads the apps, and I think the only one I had trouble with was Words With Friends 2, which I erased and downloaded a third time, then it also worked.


Very frustrating, but this update is pretty major and it didn't seem to install neatly on top of the previous updates. Caveat emptor!

Oct 13, 2019 9:21 PM in response to iJeko

The problem had solved by erasing the device (content and settings).


After setting up the device as new and entering Apple ID / password it's become really fast!


All photos/messages/contacts are downloading from icloud automatically, whatsapp - from it's own reserve copy - manually.


You only need to install your applications from Appstore.

Oct 14, 2019 5:16 AM in response to 011coop

my Iphone X just did the same thing! updated to 13.2.2 last wk woke up this am and screen was frozen and couldnt get into any apple apps, not even settings! pressed vol up and down then held down the power button to turn phone back on, now its back working like normal but another general issue i have is y cant i hold down power to simply turn the phone on & off? is this just an iphone X issue??

Oct 14, 2019 1:20 PM in response to 011coop

My iPhone XS freezes multiple times a day since updating to the iOS 13 and even more since i updates to 13.1.2!! I can’t enter or edit contacts without it completely freezing and then crashing, it will randomly remove contact names also., and now the iCloud link won’t upload pics or videos that are sent to me, it just says “waiting for upload” and sits there before crashing again! I hard reset it everyday and sometimes multiple times a day!! My Apple Watch also has freezing issues since updating to the most recent software! It’s very frustrating that these devices are not working!!! I hate this update!!!!

Oct 14, 2019 3:14 PM in response to sf110218

I agree we shouldn't need to but what we shouldn't need to and what we have to are entirely two different things. If you absolutely rely on your phone to make a living and want to stay with Apple then you have to take maters into your own hands and do a clean install. If this doesn't apply to you, then by all means wait for Apple to supply a fix. Good luck either way.

ios 13.1.2 slow, freezes

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