ios 13.1.2 slow, freezes

iphone 7 and 8plus, since upgrading to IOS 13.1.2 has been sluggish and freezing.


anybody else?

iPhone 8 Plus

Posted on Oct 4, 2019 1:01 AM

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Question marked as Top-ranking reply

Posted on Oct 19, 2019 12:12 PM

I just came of support with Apple and they suggested to restore the iPhone from a Mac or PC. I did a restore before, but directly from my iPhone. Problem is that this does not reinstall the OS. So I did a complete restore from my Mac and reinstalled all my apps manually (don't restore a backup, so yes, it's a pain)...


My first impressions is that everything feels much snappier. I haven't encountered any freezes, crashes or delays yet. Even apps that were completely unusable before (Safari, AirBnB, Mail, all MS apps) are working fine now. Maybe it's too soon and the issue will reemerge, but for now, so far so good.


The support guy also stated that if you do a clean install this way, and you immediately get the lags and freezes, there's a hardware issue. But most likely it's some kind of issue in the OS that went wrong after upgrading from iOS 12.x to 13 and then again from 13 to 13.1

100 replies

Oct 24, 2019 11:15 AM in response to 011coop

I refused to update after my 8 had been forcing the notifications and showed me the update every time I opened setting till 2 days ago. Now my phone lags terribly, even just the volume buttons won’t respond after presses for 5-6 seconds, snapchat freezes for periods or time and apps sometimes won’t open to begin with... I feel like I’m using a 5S with how slow and unstable the performance is. Apple’s back on their ******** with downgrading older devices time to sue...

Nov 1, 2019 9:15 PM in response to 011coop

Gah! Yes. Same. I have the XR. Just got the thing almost a year ago. These past few iOS updates have led to a lot of lagging apps and random crashes. Genius Bar even tried a fresh install of iOS using a MacBook. No help. It is even worse where the LTE apparently sucks despite showing signal. Also, it is draining the battery faster than usual now. Ugh..... Had hoped the last update would have fixed it as even the Genius Bar people indicated having the same issue with their own phones. Nope.

Nov 5, 2019 3:53 PM in response to 011coop

Took forever to loaded email , some APP took many attempts to opened

this is frustrating to use iPhone now , iPad is okay without update and now I have to use 2 devises to take care my daily job to reply all my email

can’t believe that Apple such a failure this time and don’t Kroeber when can they fix it and doesn’t allow to go back previous version

maybe Time to switch to Android phone

Oct 10, 2019 6:48 PM in response to 011coop

I did the upgrade to ISO 13.1.2 today and it’s been a disaster ever since. The device is freezing, it won’t take passwords and won’t allow me on any of my WIFI networks. I can’t even erase it. I contacted Apple Support, the lady I spoke with was respectful but could not give me any solutions after two hours on the phone. She then suggested I take to to Apple at Best Buy. I am beside myself. I have never had a problem with an Apple upgrade before and frankly I’m disgusted and lost. Any ideas?

Oct 11, 2019 1:08 AM in response to 011coop

since update to ios 13.1.2, my mail app only half works;

  1. I get a notification for a new message
  2. I open the mail app; there are no messages at all displayed
  3. I re-open the app, now the old mail messages show, but not the new ones
  4. I change folders in the app; now I finally can see the new messages
  5. new messages are not marked as read until I open them twice...


Seems like I'm not the only one having issues with new ios, so I guess apple did a half-assed job in 'testing' their software. (surprise).


  • This on top of the fact that I can't sync music to my phone for ages (there's no 'solution' but for doing a factory reset which I'm unwilling to do).
  • This on top of the fact that I'm now being nagged for my credit card details by apple pay by notifications and the wallet app


Next phone will not be an apple, apple doesn't give a sh_t about its customers, they have been living on fanboi loyalty for far too long.

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ios 13.1.2 slow, freezes

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