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ios 13.1.2 slow, freezes

iphone 7 and 8plus, since upgrading to IOS 13.1.2 has been sluggish and freezing.


anybody else?

iPhone 8 Plus

Posted on Oct 4, 2019 1:01 AM

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Question marked as Top-ranking reply

Posted on Oct 4, 2019 6:42 PM

Yes, what a royal pain. The phone is used for business and with the new update I now have a paper weight as I'm unable to answer calls, clicking any app takes takes 3+ minutes to open. The phone for functionality is essentially worthless. I'm glad I'm not the only one experiencing similar issues.

100 replies

Oct 16, 2019 11:09 PM in response to 011coop

Thanks but clearing phone is not an acceptable solution and it doesn't speed up mail work (5 sec to display mail list !!!!!! have mercy). Many of us use iphone for work!!! I have never had problems and solutions like this with any phone. And Apple reacts at snail speed with such critical problems while people have with their phones freezing. Apple improove some of not important bugs in 13.1.3 update which doesn't adress none of this bugs. I think They even do not read this forum :(.

It's my first and last Iphone!!!

Oct 17, 2019 6:19 AM in response to jeryf

I3.1.3 still has not addressed the issue of not being able to rearrange applications and create groups (a non-sensual group was randomly created when I tested moving and icon ... I wasn’t even hovering over another icon. The icon wasn’t even placed in the group and to restore control I had to lock my phone ... the application I was trying to move went back to its original position and I was left with a random group of one icon. To remove the group I attempted to move the icon out of the group ~ the group was removed but the app was too and I need to download it again.


I do hope that the developers read this thread and that our issues are taken seriously.

Oct 18, 2019 12:11 PM in response to 011coop

Same problem with my iPad and my daughters who uses it for work. Seems Apple are in denial. Shouldn’t their ‘professional’ support team be actively seeking feedback from everyone here experiencing this problem? How can this be sorted without working with their customers.


This fault, along with the rubbish battery management on my iPhone SE, has forced me to switch back to Android. I can no longer rely on Apple products and wish I’d switched over years ago before investing further in their products. Apple used to make quality products and give professional support, what’s gone wrong?


Oct 18, 2019 2:04 PM in response to rupaa

Hey guys! So after I almost threw my X out of a very high window, I did a factory reset and deleted a bunch of apps I don’t really use. Worked well...for a time...then back to freezing and crashing and rebooting.

After MUCH troubleshooting, I hit on a solution! The LOCATION SERVICES feature was causing my crash. So when Facebook and Waze were searching my location, I was able to ascertain that my phone would freeze up. I switched off the location services for the past 12 hours and no issues thus far.

HEY APPLE! WAKE UP!

Oct 19, 2019 12:12 PM in response to 011coop

I just came of support with Apple and they suggested to restore the iPhone from a Mac or PC. I did a restore before, but directly from my iPhone. Problem is that this does not reinstall the OS. So I did a complete restore from my Mac and reinstalled all my apps manually (don't restore a backup, so yes, it's a pain)...


My first impressions is that everything feels much snappier. I haven't encountered any freezes, crashes or delays yet. Even apps that were completely unusable before (Safari, AirBnB, Mail, all MS apps) are working fine now. Maybe it's too soon and the issue will reemerge, but for now, so far so good.


The support guy also stated that if you do a clean install this way, and you immediately get the lags and freezes, there's a hardware issue. But most likely it's some kind of issue in the OS that went wrong after upgrading from iOS 12.x to 13 and then again from 13 to 13.1

Oct 24, 2019 11:15 AM in response to 011coop

I refused to update after my 8 had been forcing the notifications and showed me the update every time I opened setting till 2 days ago. Now my phone lags terribly, even just the volume buttons won’t respond after presses for 5-6 seconds, snapchat freezes for periods or time and apps sometimes won’t open to begin with... I feel like I’m using a 5S with how slow and unstable the performance is. Apple’s back on their bullshit with downgrading older devices time to sue...

Oct 30, 2019 9:31 PM in response to 011coop

Might as well throw my phone in the lake outside my apartment. Freezing, message send failure, notifications that I have messages that dont show. Screen all black, screen all white, alarms not going off. Messages not downloading. Apps freezing and crashing. You name it, my phone has done it in the last 24 hours since getting iOS13.


Anyone want an Iphone 6s paper weight?

Nov 1, 2019 7:09 PM in response to 011coop

I had the freezing problem on my iPad Pro gen1. 13.2 made it worse. I thought one of the main features of iPad OS 13 is multitasking. I first turned off multitasking and cold booted. No change. I then turned off picture in picture and muti-window.

no reboot necessary! Fixed the freezing. Apple: are you listening?

Nov 1, 2019 9:15 PM in response to 011coop

Gah! Yes. Same. I have the XR. Just got the thing almost a year ago. These past few iOS updates have led to a lot of lagging apps and random crashes. Genius Bar even tried a fresh install of iOS using a MacBook. No help. It is even worse where the LTE apparently sucks despite showing signal. Also, it is draining the battery faster than usual now. Ugh..... Had hoped the last update would have fixed it as even the Genius Bar people indicated having the same issue with their own phones. Nope.

Nov 5, 2019 10:48 AM in response to SethBParr

Notice how ABSENT Apple is in this conversation!

Someone at Apple needs to get on the ball and get this horrible iOS fixed. It seems not to matter what phone we are all using, it seems to impact all of them. I tried updating 13.1.2 to 13.2, and that didn't help either, so if you haven't done that, don't bother. I guess we're waiting for 13.3 - in the hopes that Apple will find a remedy.

Nov 5, 2019 3:53 PM in response to 011coop

Took forever to loaded email , some APP took many attempts to opened

this is frustrating to use iPhone now , iPad is okay without update and now I have to use 2 devises to take care my daily job to reply all my email

can’t believe that Apple such a failure this time and don’t Kroeber when can they fix it and doesn’t allow to go back previous version

maybe Time to switch to Android phone

ios 13.1.2 slow, freezes

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