iOS 13.1.2 - Email not being marked as read when I read it

Thank you. I appreciate your input, however, I’ve followed all instructions for setting up each you have mentioned above. I have two factors authentication available, but I’ve chosen in the options not to use it. I welcome any other information. Thanks again.

Hi again Laurence.

First, it’s an iPad, not phone, and I don’t have cellular, only WiFi service.

Also, most of what you’ve suggested doesn’t apply on my iPad, up to and through the “battery power” suggestion.

I’ve deleted and reinstalled, following all instructions and my settings and passwords are all correct.

I only have the one account of AOL and I have it on push in. I’ve chosen to delete the Apple app and reinstalled my AOL app.

BTW, the problem got worse after the last software update.

Thanks anyway for your assistance in the problem, stay safe and healthy.

,

Ok, so for me, this problem is occurring on an Air 2 iPad, NOT A PHONE. NO CELLULAR DATA, NO PHONE OPTIONS. I, therefore, cannot relate any comments to my situation unless it’s an iPad in reference.

Thank you everyone.

Hello Whitesnake29,

The answer to your question, to make money.

With each update, your device gets a bit older, while still improving some things, unless an uproar is made, it’s just not cost effective for them to fix all bugs 🐜. They need a large percentage of the population to complain, I have no idea what the percentage is, but they have a number they go by. Also, if the problem is made public, or they’re being sued, they address that issue because their brand reputation is affected.

Otherwise, most software updates little by little fix minor bugs they may find, and improve the bells and whistles in their apps........however, still aging your device until it will not update any more. Thus my First Generation iPad, my Samsung S4, S5, and slowly my current S7, have either ceased to work or can no longer accept updates.

There are places that know how to “refurbish” some devices, but what you pay for that, it’s a personal decision that you’d have to determine if it’s worth it for you.

This is what keeps them in business. Sadly, I’ll need a new phone soon, maybe within a year, I’m sure.

Hope this answered your question.

Ali

Every single one of those people who pay for the services have the right to get it working perfectly.

Imagine a car manufacturer saying this! We have billions of cars on the road, a few don’t work, they’re out of luck.

You have a truly nonchalant way of looking at these problems.

So, Microsoft Outlook is the equivalent to bad fuel?

It worked fine for years, and now it doesn’t work fine any longer.

Who should I blame? Who can I call?

Microsoft? Apple?

Sure. I think I can spend a year on phone calls and not get anywhere, all the while paying my monthly ransom to everyone involved.

Unacceptable.

This is a blame game with an Apple apologist on one side and people with problems on the other. System quality is going down and people are having more problems. Throw the blame on users not knowing what they’re doing. The problems keep getting worse. I have the same setting on all my (5?) devices. Some have problems, some don’t. Log in, log out, turn device off, turn device on, check settings, etc. Every iOS upgrade brings another problem. Never is it solved. I want now to see what we’re going to be answered.

If this is only happening on my iPad and not iPhone (with the same email accounts). How can you assume it’s a setting? 2. Why would a setting in a non iCloud account affect my iCloud settings and functionality?

One thing I could do is remove all of the non iCloud account on this iPad and see if it still does it but if my iphone does not do it, I would expect Apple iOS to fix this or to get it to work the same as the iphone.

I think that reasonable.

Mojave 10.14.6, Mail version 12.4 on a MacBook Air (11-inch, Early 2015).

Gmail messsages that are clearly "Read", since viewing them in the Gmail web page shows them as read. It's some problem internal to the Apple Mail program.

My fix is to go into the Unread window where the mischaracterized messages keep showing up.

AND turn off View->Organize by Conversation

AND look at each message individually in the Unread window with the bottom Preview panel open

AND then restart Mail.

... and then turn Organize by Conversation back on again.

Lol, you think none of us have ever troubleshot the issue? And that it’s unlikely a bug? Doesn’t matter what your settings are, if a defined feature does something other than what it was supposed to do, that’s the definition of a bug.

Also keep in mind that a million people would be considered very few to Apple. I don’t know how wide spread this is, but it’s enough that many notice it every day. Will it go away the next device I get? Maybe. Maybe not.

I just started experiencing this with 13.1.2 after removing the gmail account and re-adding it because I had missing email from gmail issues since iOS 13.

I am having the same issue. Started today.

Same here

The missing gmail emails seems to be when they are tagged Important.

Seems to have resolved. It’s not doing it today.