iOS 13.1.2 - Email not being marked as read when I read it

I’ve been having the same issue on my iPhone with both my Gmail and my office 365. It’s so annoying and so far I haven’t come up with any kind of solution. A lot of people have had this problem I don’t know why Apple won’t address it.

The issue we share is different from the OP. They are experiencing their messages NOT being marked as Read. This does appear to have gotten better with iOS 13.3 as the marked Answer states.

What is happening to me is if I swipe Delete an UNREAD email and send it to the Deleted Items folder, it is automatically marked as READ which is not the case. Deleted Items had thousands of emails in it ALL MARKED READ. Obviously not the case. I want to see how many UNREAD items are even in my Deleted Items, thank you Apple. Please fix ASAP.

This is on an Exchange Account in my case.

Agreed. I've updated my phone, as well, and I am frequently unable to mark all my messages as read. I go through the process, but still the blue dots are there and still the red badge on the home screen, showing my unread message count.

I've even tried resetting network preferences, and no luck.

Re: OP's comment, "Also, if I press the delete button on an email the email 'swooshes' off the screen and the same email is presented to me underneath, without it being deleted." -- My wife experiences the same. She'll delete several messages, only for them to reappear.

I’ve had this issue in iPadOS 13.3 & 13.4 with my iPad Pro 9.7 but not the 2018 iPad Pro 11. I select messages to read and scroll to the bottom, then move on to the next message, but the previous message is still marked as unread.

Thanks for the tip, it worked for now, will have to see if this is indeed a fix for it. The thing is, it’s become a random issue. Mail app works fine for a few hours then back to its misbehavior. I know I can easily mark mail read manually, but have been spoiled by having the app do it for me...

The latest iPadOS update 13.5, did not fix the problem showing my gmail and iCloud mail as unread, on my iPad Pro 12.9. Am not having this problem on my recently updated iPhone 11. I’m not as concerned about this being a continuing annoyance as much as an indication of a more critical problem. I did submit a “feedback” on this problem recently, and although I know they don’t respond personally, a “we’re aware and working on it” notice of some kind would be good.

Why can't Apple take seriously our complaints? We've been at this for months. Surely it's not something they couldn't quickly fix. Apple really has deteriorated to a B-level company when taking service into account. Every time there's an upgrade of the iOS something fails, as if purposefully making sure we keep the company in mind; like a spoilt child.

Hit and miss fir me - some days it marks as read and other days it dies not.

In either case I have unread mail in my junk mail and a mix of many and no mail in trash.

Now on 13.5.1 and that’s may no difference.

One thing I have not checked is if the mail is being marked read on the server and it’s only the mail app not showing it or if does not mark it read on the server as well. I’ll do a test in a day or so.

😄 yes sorry I was tired when I posted and when I tried to make some corrections it was too late so no more edit button.

Happy if I helped you (please don’t forget to click "Helpful") in waiting for a real fix it’s just a little habit to take when checking new messages.

Wonder if they will fix it?

With the news from WWDC 2020 of letting you select the default mail app, they could either pull their socks up and fix things (this is not the only ‘quirk’ in the package) to keep customers loyal to the ‘Apple does everything’ idea or slowly let folk move to another app and save development resources...

I keep thinking back to the Airport WiFi death - great, simple to use kit but no longer a market that Apple wanted to be in so a simple thought becomes Apple provide the platform (iPad and App Store) and take a cut from the sales, so making money as a service company with the best hardware with little comeback from Apps that do not work correctly.

Maybe I’m a cynic in my old age...

Having an “Aha!” Moment. Of course, that makes sense, removing native mail app. Inconvenient, would prefer not to have to deal with yet another entity observing my email info. And yes, I also got zinged with their dumping Airport, having been sold the system at an Apple store after they’d already made the decision to dump it. Thanks for the insight, I hadn’t thought that far ahead; likely explanation of their not fixing the mail glitches.

I'm tired of apple obsolescence. There's little novelty worth paying for. They purposefully change things to keep their otherwise unused army fed. Good for apple, useless for me. They've shut themselves in the foot. It'll only get worse. Just get a new battery. Keep going.

iPadOS 13.5.1 and still getting this issue. I’ve never been on an OS lower than 13.5. It’s clearly an issue spanning all iPads on OS13 at least. Like many in this specific thread it is not my iCloud email account that is affected. For me personally it’s my Outlook account. It does not happen on my iPhone though. Hope Apple find a fix, thanks for letting us know how you all get on.

After several upgrades it’s pretty clear to me Apple doesn’t care. I cannot imagine it’s a major problem but since EVERYONE uses the mail function and it’s not fixed they have no incentive to right their wrongs.

I just bought a brand new iPad Pro and I have set up two email accounts on it. One email account works the way it should but the other one (my default account) is marking ALL emails as READ when I have NEVER opened them on ANY of my devices.