Since installing iOS 13.1.2, I do not message notifications on either my iPhone Xr or my watch. Receives are received, but no notifications. I’ve changed settings on both watch and phone, but still no notifications. Is this a known bug? Fix on the way?
iPhone XR
This reset worked for me as well (iPhone XS) - I was intermittently not receiving alerts for both iMessages and text messages for several months. The message would be there when I looked at my lock screen but never made a sound or vibration to alert me. What siamless typed (Settings>General>Reset>Reset All Settings) is the only fix that seemed to solve the problem (has worked for last 2 months).
This is what "Reset All Settings" does:
-Resets all of your device's settings like Wallpaper, Sounds, Display & Brightness, Background App Refresh, Date & Time, and more.
-Resets Wi-Fi credentials in all iCloud Keychain devices that use the Apple ID if iCloud Keychain is turned on.
-Removes all of your previously used Wi-Fi networks and passwords
-Removes your Apple Pay cards.
-Deregisters your device from iMessage and FaceTime
-Removes your Touch ID & Passcode
-If restrictions are turned on, it resets all of your restrictions.
-Removes Face ID
-Resets accessibility settings
-It removes your encrypted backup password
My phone and text are on sound and vibrate, with a banner showing up on lock screen. Since updating to iOS 13.1.2 last Friday I am getting nothing. Some calls aren't coming through at all; I just happen to notice a voicmail was left. I honestly don't know if I am getting all of my texts either. I rely 90% on text for my job. My battery is draining very quickly also. I went to the Apple Store in Fort Worth yesterday and it's stil not fixed. I'm downloading all of my texts because I can't lose them. They suggested that once that is done that I needed to reset my phone to 'Set Up As New Phone' and that "might fix it". This is very frustating. Is Apple going to send another iOS update to fix these issues?
Update: I did another soft reset to fix the pic issue and it worked - but then I stopped getting notifications again. I went through and turned off iMessage and FaceTime again and then did another soft reset. Seems to have worked again but who knows for how long? And you don’t know you’re missing calls and texts until suddenly you are.
Mine is the same and no help with support. So I see one thing which is a problem even if you pick to alert on the lock screen as I have done, when you go back to the notification page it will not list that you have chosen the lock screen. I have tried everything. :( The only thing which will show are the Banners, sound and badges! on the lock screen it does not show that you have chosen it.
Is ANYONE from Apple going to weigh in on this? Current ALL my devices are ready for an upgrade...if this isn’t even acknowledged soon, ALL my devices will be replaced, including two AppleTV’s a MacBook Air, TimeMachine, 4 iPhones, 2 iPads, and a gen 3 watch. Seriously, I will make the change completely away from Apple. My business is driven by notifications...this is costing me money...REAL money!
I’m in the exact same boat as you.
No they have their heads up their ***** and are refusing to acknowledge the problem. 🤬 Like I mentioned before, everyone needs to blast them here:
13.1.3 has not fixed the issue for me...at least not totally. No clue of a pattern...I’m getting SOME notifications, but not others. Even random witching the same people...so no consistency’s between iOS or Android etc. same guy will text me and I’ll get some, but not others.
im VERY close to making a clean break from Apple and switch to Android
My 11 and 11 pro max stopped notifications yesterday afternoon. I noticed on both phones mid- day yesterday I had to put in my unlock code, even though I was just using them. Is it possible Apple is pushing “micro” updates we don’t know about that in this case broke notifications? Update to 13.1.3 did nothing for me. Re-entering the unlock code is required only , assuming you are using bio unlock, is after a power on, restart, or 3 days of no use. This is what leads me to believe Apple is pushing small updates, but leaving major, minor, version numbers alone and not showing build numbers.
Apple, stop all other development and put all programmers on fixing the very major bug.
Done the update. Still doesn’t work.....no text notifications. So fed up because they probably think they’ve fixed it.
Although the update description didn’t specifically mention iMessage notifications.
This problem was introduced with the release of the very problematic iOS 13...
Apple has resolved the problem with the iMessage in the release of iOS 13.1.3.
Since Apple developer's are in damage control mode at the moment it is highly likely that the notification problem will only be tested with their own applications (phone calls, iMessage, etc), which means that their is a good possibility that third party applications like 'Facebag', 'Twerpper', etc. may still experience notification problems.
Seeing all the replies in this thread it is good to know I am not alone. iPhone 7 same issues, particularly with WhatsApp. Not reiceiving notifications then one will slip through, I get all exited thinking it has fixed itself and there we go. Open the app to find 6 messages that I didn't know about. Actually have friends calling me to see if I am alright because they can see their message only has 1 grey tick.
Also keep getting told I have just signed in on a new device, when the device is not new at all. Just happened now when I came to log into this forum, using my Mac mini which I have had since 2010..... Thats a real head scratcher but it did remind me that it keeps happening with my iPhone too.
fingers crossed they get all this fixed. You are not doing your street cred any favours with this APPLE...
by the way thanks for the laugh C with the name changes for face, and twit.
Come on apple get this sorted.
I am missing so many important work related phone calls due to this issue. I may be forced to go buy a new phone just to attempt to fix the issue.
A few times I was looking at my phone and when a call/message came in dead silence and no vibrating (yes silent mode is off)
Yup same issue hear. I’ve tried all the “supposed” fixes, still getting no sounds or vibration since the update to iOS 13.1.2. It’s affecting calls received, texts, iMessage, messenger, WhatsApp. I am constantly having to watch my phone to ensure I’m not missing vital calls or messages! It’s driving me nuts, I literally feel like stamping on my phone and going to buy a samsung!
I updated to 13.1.3. Didn’t fix the problems. It worked for a little while because I reset the phone after installing the update, but it always worked for about an hour after a reset. But now I’m not receiving text message notifications again. Probably won’t get phone calls either. They should offer iOS 12 or 11 or whatever the previous version was.
That’s great Qaisrani,
my iPhone 7 now has apple apps working and iMessage working on my watch, but WhatsApp not at all, unless I open the app. If the app is open on my phone then I did get a notification on my watch yesterday. Most odd.
Same here. After the update it worked for a while but now it's all silent again.
I'm seriously thinking about getting a new Samsung phone. In the past I used to complain a lot about Android but at least I was getting all my phone calls and notifications :(
notifications not working ios 13.1.2
