notifications not working ios 13.1.2

Since installing iOS 13.1.2, I do not message notifications on either my iPhone Xr or my watch. Receives are received, but no notifications. I’ve changed settings on both watch and phone, but still no notifications. Is this a known bug? Fix on the way?

iPhone XR

Posted on Oct 6, 2019 4:57 AM

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Posted on Mar 26, 2020 12:17 PM

This reset worked for me as well (iPhone XS) - I was intermittently not receiving alerts for both iMessages and text messages for several months. The message would be there when I looked at my lock screen but never made a sound or vibration to alert me. What siamless typed (Settings>General>Reset>Reset All Settings) is the only fix that seemed to solve the problem (has worked for last 2 months).


This is what "Reset All Settings" does:

-Resets all of your device's settings like Wallpaper, Sounds, Display & Brightness, Background App Refresh, Date & Time, and more.

-Resets Wi-Fi credentials in all iCloud Keychain devices that use the Apple ID if iCloud Keychain is turned on.

-Removes all of your previously used Wi-Fi networks and passwords

-Removes your Apple Pay cards.

-Deregisters your device from iMessage and FaceTime

-Removes your Touch ID & Passcode

-If restrictions are turned on, it resets all of your restrictions.

-Removes Face ID

-Resets accessibility settings

-It removes your encrypted backup password

243 replies

Nov 8, 2019 8:11 AM in response to Ervin_

I am having same issue on 13.1.3 on 7 Plus. Whatsapp messages come but no notifications are shown on the phone. I have tried to restart the phone but no results. Also on my MacOs Catalina on the WhatsApp desktop version I am constantly seeing "Phone not connected". However when I unlock the phone and open the WhatsApp application on the iPhone, then it connects and only then I am able to view the recent messages.


The whole thing is bizarrely irritating.

Jan 28, 2020 10:45 PM in response to Racerhead

I spent 3 hours on the phone with a Senior Support Tech yesterday troubleshooting this. The problem behavior IS intermittent in both frequency and manifestation. Intermittancy appears to be certain, which is actually a huge step forward, and explains the many different behaviors and suspected fixes I’ve read on this thread. The Support Tech believes he isolated the problem to the Watch OS, and has filed a case number to it for engineering.

Feb 6, 2020 10:23 AM in response to S_i-m-o_n

No! It seems to be completely random as to what notifications I get and when - but I suspect my Apple Watch is part of the problem (for example, I rarely if ever get audible notifications on the iPhone when I'm wearing the watch, though I can feel the watch vibrate when one comes in). My problem is not associated with Favourites, either (as some people are reporting). Also, I cannot work out what is going on with notifications on the iMac since upgrading to Catalina. To be honest, I'm completely fed up with the whole thing: all I want is to hear notifications on my iPhone, and for my persistent notifications to remain on the iMac screen until I clear them (as is supposed to happen!)...grrrrr...............

Mar 3, 2020 5:30 AM in response to bonchien

I continued to have a problem in not getting audible text alerts. I checked all the obvious settings and had already upgraded to 13.3.1 so this did not fix my problem.


On an external forum someone suggested the problem was related to interaction with the Apple Watch. Anyway I disabled text notifications on my Apple Watch and for the several days since I am getting audible alerts again on my iPhone.


It is disappointing lots of us seem to have a similar problem and Apple stays as silent as my text alerts were. Anyway I hope this helps others as it seems to have solved my issue.

Watch App-Notifications-Messages-Custom-Notifications Off. Restart iPhone and Watch - hopefully happy days!!

Mar 3, 2020 6:20 AM in response to colin200

I have the most recent update 13.3.1 and I’m still having the notification issues. I do NOT and have NEVER owned or synced an Apple Watch or IPad to my iPhone. I don’t use ICloud either. I feel that this is an Apple software issue, but the “genius” answer is it’s a problem with your iPhone which has just gone out of Apple Care coverage.

Mar 3, 2020 7:12 AM in response to bonchien

I don't have an Apple watch but I do get random audible notifications in 13.3.1. As I've observed this they really are random. At first I thought it had something to do with where the phone was in the house, who was texting or whether I was using my computer or not, None of these seem to matter. It just sometimes works and sometimes not.

Mar 26, 2020 12:36 PM in response to Ecc1234

Everything has started working correctly again for me (of particular importance: audible sounds on the iPhone for all incoming messages), without my having done anything (apart from any auto-updates).

For the record, my iMac is currently on Catalina 10.15.3, my iPhone 13.3.1, and my Apple watch on 6.1.3 (17S811).

Hopefully, we won't get this irritating and unacceptable problem again.

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notifications not working ios 13.1.2

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