notifications not working ios 13.1.2

Since installing iOS 13.1.2, I do not message notifications on either my iPhone Xr or my watch. Receives are received, but no notifications. I’ve changed settings on both watch and phone, but still no notifications. Is this a known bug? Fix on the way?

iPhone XR

Posted on Oct 6, 2019 4:57 AM

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Posted on Mar 26, 2020 12:17 PM

This reset worked for me as well (iPhone XS) - I was intermittently not receiving alerts for both iMessages and text messages for several months. The message would be there when I looked at my lock screen but never made a sound or vibration to alert me. What siamless typed (Settings>General>Reset>Reset All Settings) is the only fix that seemed to solve the problem (has worked for last 2 months).


This is what "Reset All Settings" does:

-Resets all of your device's settings like Wallpaper, Sounds, Display & Brightness, Background App Refresh, Date & Time, and more.

-Resets Wi-Fi credentials in all iCloud Keychain devices that use the Apple ID if iCloud Keychain is turned on.

-Removes all of your previously used Wi-Fi networks and passwords

-Removes your Apple Pay cards.

-Deregisters your device from iMessage and FaceTime

-Removes your Touch ID & Passcode

-If restrictions are turned on, it resets all of your restrictions.

-Removes Face ID

-Resets accessibility settings

-It removes your encrypted backup password

243 replies

Feb 2, 2020 11:49 AM in response to bonchien

A few weeks ago I noticed that I wasn’t getting iMessage notifications from my Girlfriend or Mother. It took me some time to realize they were the only two that I wasn’t getting notifications for. They would text me and I wouldn’t get a banner notification or a numeral on iMessage showing I had an unread text. I tried to figure out why these two contacts were important to my phone. Turns out they were the only two people on my Favorites list! I deleted both off my Favorites contact list and their iMessage notifications started working. Before this I had tried everything. Settings were correct, tried rebooting, I even deleted all info on my phone and restored. No clue why this would stop notifications but there you are.

Feb 24, 2020 2:22 PM in response to IHaveOne

I’m on 13.3.1, and it seems fixed. The problems, much as you described seemed worse in 13.2. After spending 3 hours on online with a Support Supervisor troubleshooting pretty much all scenarios between all my devices interacting with my watch., it was narrowed down to an intermittent random bug with the Watch OS. I got a case number. With 13.3.1, it all seems to work like it’s supposed to.

May 1, 2020 4:04 PM in response to bonchien

I have an iPhone 8 and I upgraded it to the new iOS 13. I slowly begun to have problems receiving notifications of incoming text messages. No sound and no preview on the locked screen. So I missed a lot of incoming text messages. I tried rebooting; played with all the notification settings; played with the Bluetooth setting; switching iMessage to sms; but nothing worked. I inadvertently changed my dark view to light view without the intention of that being a fix and suddenly I have all my text message notifications again. The ring and the preview in the locked screen are both back working normally. Something is wrong with the compatibility of my iPhone 8 and the iOS13 in the dark view. I hope this helps some people out there.

Oct 15, 2019 6:11 AM in response to bonchien

Contacted Apple Support & they said they are aware of the issue & that they have had a lot of queries for the same thing.

Advised me to do a soft & hard reset. Worked for a bit & now I don’t get notifications again.....

I asked if there was an update coming up to fix it & they said probably. Can’t come soon enough! People can’t be having to reset their phones over & over. Come on Apple!

Nov 20, 2019 8:38 AM in response to bonchien

I have not been getting notifications from a specific contact, note I have updated my phone to IOS 13.2.3. I talked with Apple support many times, the following is what I was told to fix the issue. Disclaimer: This might just be a temporary fix, until Apple fixes the issue on their side.


For anyone not getting a push notification nor the red banner notification from a specific contact/s:


  1. Delete the contact completely, from wherever it might show up. DO NOT DELETE ANY CONVERSATION THREADS.
  2. Go to the messages app and tap on “create new message”
  3. Type in the contact’s Apple ID (the original thread between you and that contact will show up), send a quick text. You may notice the name of your contact is now their Apple ID, that is good.
  4. Now open the thread, tap on their name, tap the info icon
  5. Tap where the Apple ID shows up and then create a new contact. Add their name and phone number.
  6. The issue should be resolved.


I hope this issue is resolved in the new IOS update , as doing these steps every time the issue happens is a little annoying.




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notifications not working ios 13.1.2

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