notifications not working ios 13.1.2

Since installing iOS 13.1.2, I do not message notifications on either my iPhone Xr or my watch. Receives are received, but no notifications. I’ve changed settings on both watch and phone, but still no notifications. Is this a known bug? Fix on the way?

iPhone XR

Posted on Oct 6, 2019 4:57 AM

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Posted on Mar 26, 2020 12:17 PM

This reset worked for me as well (iPhone XS) - I was intermittently not receiving alerts for both iMessages and text messages for several months. The message would be there when I looked at my lock screen but never made a sound or vibration to alert me. What siamless typed (Settings>General>Reset>Reset All Settings) is the only fix that seemed to solve the problem (has worked for last 2 months).


This is what "Reset All Settings" does:

-Resets all of your device's settings like Wallpaper, Sounds, Display & Brightness, Background App Refresh, Date & Time, and more.

-Resets Wi-Fi credentials in all iCloud Keychain devices that use the Apple ID if iCloud Keychain is turned on.

-Removes all of your previously used Wi-Fi networks and passwords

-Removes your Apple Pay cards.

-Deregisters your device from iMessage and FaceTime

-Removes your Touch ID & Passcode

-If restrictions are turned on, it resets all of your restrictions.

-Removes Face ID

-Resets accessibility settings

-It removes your encrypted backup password

243 replies

Mar 26, 2020 1:43 PM in response to bonchien

Till now 13.4 IOS and problem not solving


Notifications not received for applications like smart home, Facebook, ... etc


issue may happened due to the following


1- iMessage and FaceTime, try to deactivate them as it may be from them

2- if your carrier not support LTE so please work on 3G, check your carrier Apple cooperation together

3- issue happened when you deactivate your WiFi and log into another network WiFi then return again to your first one

here somthing stuck and need time under the network to work automatic again why ?! I don’t know

in some cases not working so we have to reset network and deactivate and activate WiFi many times and reset your phone and router to work


it is seems that your mobile connection stuck Into the WiFi network so when you reconnect again WiFi not see your mobile till you make restart to phone and Router

apple shall know why this happened

may be also because your router have 2 frequency 2.4 ghz and 5 ghz and router is auto so frequency may changed automatic to your mobile and this lead to stuck

if you can fix frequency at your router do it to remove this probability from your calculations


i don’t know exact reason but this is all what I see from many searching


till now IOS 13.4 still the problem exist


Apr 21, 2020 9:36 AM in response to MammothHam

I hope this helps you MammothHam...


Unfortunately, in Apple's misguided wisdom, notifications go to either your Apple Watch or iPhone, but not both! 

  • If your iPhone is unlocked, you'll get notifications on your iPhone, instead of your Apple Watch.
  • If your iPhone is locked or asleep, you'll get notifications on your Apple Watch, unless your Apple Watch is locked with your passcode (ie when you put it on after charging and haven't put in your passcode).

https://support.apple.com/en-us/HT204791


Through reading through all the previous advice on this and other discussion pages, I have found that there are a couple of work arounds (in addition to your airplane mode).

  1. Turn off Wrist Detection (in your Apple Watch app on your iPhone). This will however, not let you use Apple Pay etc. Messages should now appear on both Watch and iPhone.
  2. Turn off your Watch Notifications in Messages, or Send to Notification Centre (in your Apple Watch app on your iPhone). This will allow the messages to appear on your iPhone, but not your Watch. This would be an issue though if you are using your Watch without being near your iPhone (eg you go on a walk without your iPhone).


My issue with notifications and the phone not ringing started back when the iOS 13.1.2 update was installed back in October 2019. I didn't get my Apple Watch until Xmas 2019 so the watch wasn't the issue at that stage.


Again, through all my research, I found that there was a bluetooth issue with that update which was one of the major causes for the phone and messages to not not ring. For instance, if you get a text and you don't have your watch connected to the Bluetooth, then you get notified of your message on the iPhone by both the ringing and notification on the screen. For those that don't have an iPhone, then it may have been their Mac connected by bluetooth, or something else. One person found they had bluetooth speakers that although turned off, were still connected to the BT so it caused them the issue. Another person found that their car's bluetooth in the garage had been causing the issue. So you need to check ALL bluetooth connections and delete any unnecessary ones.


Another of the issues was due to iMessage being turned on. For instance, when my daughter texted me on her Samsung, I didn't receive notifications/ringing. If my husband texted me on his iPhone, I also didn't receive anything, however, if my friend texted me from her iPhone, but had her iMessage turned off, then I got the notifications!


Apple sent out a couple of updates to fix these issues, which they may have been, but as I got the Apple Watch and didn't realise that you couldn't have notifications on both at the same time (so thought the issue continued), I can't tell you if or when the initial issue got resolved.


There just seems to be way too many issues that are not being resolved, at least in a timely fashion. It doesn't help that Apple have chosen to have notifications to behave the way have either. Very disappointing. I feel Apple will lose a lot of customers from these issues as they go on for way too long.


Anyway, I hope this helps you understand a little more about your issue, even though I don't believe it will solve it.

Oct 9, 2019 6:29 AM in response to bonchien

I have an iphone 7 and I had the same issue and tried every solution I could find - even did a phone reset. I finally got it fixed - by turning off imessages, facetime and phone notifications and then doing a restart on my phone.


Still can't send any pics via message, email or airdrop - but at least I'm getting notified when someone calls or texts me.

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notifications not working ios 13.1.2

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