Echo on speaker calls and videos

My iPhone 11 Pro Max is still having speakerphone issues. I have been keeping the iOS up to date.

I have been an Apple purchaser for a lot of years - 5 Macbook pros, 20 apple iphones, 4 apple watches, 5 apple tvs, etc. This pattern will change my purchasing decision going forward

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Me again. I called Apple support twice and both times was told to go to the Apple store. Obviously this is a hardware issue and not a provider issue unless we all have Verizon? Lol. Is this only a problem on the 11 pro max? Or the 11 pro as well??

Someone with a large social media following needs to make a video or post about this. I haven’t found anything about this online besides the discussion forums. Who wants to volunteer to make a post or YouTube video? Anyone want to start a hashtag?

Someone with a large social media following needs to make a video or post about this. I haven’t found anything about this online besides the discussion forums. Who wants to volunteer to make a post or YouTube video? Anyone want to start a hashtag?

Well, if it's a flaw in design, then they need to take responsibility and recall these phones and issue refunds. We should be able to use a case if we want to, I'm one of those people that uses a case, especially on expensive phones and turning down the volume to make it sound better?, is ridiculous! These phones are too **** expensive to "make do"! With the price of these phones, everything should work like it's supposed to, case or no case, speaker or no speaker! And speaking of cases, again, with the price of these phones, they should furnish a case that doesn't interfere with call quality!

I had the exact same problem with my iPhone 11. Had, since I no longer use it. If I used the speaker, people I was talking to, would hear themselves echo and boy, they would complain! If I didn't use the speaker, then I would hear myself. Very aggravating! So I stopped using the he phone. So I have a brick too--a pretty, yellow one.

. @tim_cook @Apple @AppleSupport please look into & provide a fix for the #iPhone11 #iPhone11ProMax when using speakerphone and FaceTime the recipient hears a delay and echo on the other end. This is not an isolated problem there is a Apple forum with multiple complaints

Well I have been contacted by Apple and they took my phone logs and are sending them to engineers hopefully they can get this resolved

funny thing is they said they would replace my phone , but I heard people had there phones replaced and have the same problem

I want this to become viral so they have no choice to replace all are phones or fix this

I’ll let you guys know what Apple says as soon as I know

Thank you so much for that! Because of your Twitter post, I created a Twitter account, which I'm very new at. And I replied to yours about my problem, and Apple reached out. I just now replied to them. They want me to update my carrier settings, which I told them, I'm no longer using the phone and haven't for a month. But for the record, the carrier settings were always updated and it still echoed. I told them I was tired of switching my SIM card out with each update hoping it would be fixed and it never was. So we'll see what happens. Again, thank you for your post, because I feel like maybe something will get done or this problem taken seriously.

https://discussions.apple.com/thread/250948440

started this one

they didn’t ask me this but the specialist actually said he was impressed with everything I have done so far

they sent my logs to an engineer

I’ll post a heads up

I am also in the same boat. Echo problem with the iPhone 11 Pro. Very horrible and I went to apple store and they mentioned it might be a software issue. They have upgraded the software but still the issue appears.. need some solution for this..

I think it's all the iPhone 11s, pro, pro Max all of them. Which I told Apple support that on Twitter earlier today. I also told them that all these forums that it doesn't matter what cell provider you have, it's the 11 phones. They said to check my carrier settings and make sure they were updated. They have always been up to date and the phone still echoes which I told them that. But I also said I would sign back in on my phone, put my SIM card in, again, and give it a try. I did, carrier settings were up-to-date and it still echoed. When my friend called me tonight, first thing she said was "God that echo"! So first thing in the morning, I will let Apple know that. It's been like this the whole 3 months I've had this phone and I'm tired of it. Apple said today that they want to make my iPhone experience better. I appreciate that very much, but the only way I'm going to feel better about this is if they give me my money back and take their phone back. This is my first iPhone, and this whole experience has left a bad taste in my mouth, and I mean no offense to any iPhone fans out there, but I will never buy another iPhone again. iPhones are tainted for me now.

Painful is exactly right!! Phones this expensive should not have such a basic problem. Makes me wonder about the new phones coming out next year. I hope there are a lot better than these. For me personally, it won't matter because I will not buy another iPhone again. It's very upsetting to me to use a phone ,that I'm using now, a cheap budget phone, that has no problems and an expensive iPhone that you can't even make phone calls on. Something bad wrong there!

Ok, then what? Do they take your phone and fix it? Or exchange it for another one? If it's an engineering problem, they can't fix the specific phones that we're holding in our hands can they? I mean they would have to remake them? I was given a case number and they're calling me tonight, iPhone advisor? I'm wondering if anything will get resolved.

lol no they don’t take your phone

I doubt Apple will ever admit or recall the phones

and if they offer a replacement it will do the same thing as other users stated

they take the logs from your phone it sends it to them through data on your phone

On Twitter they insisted me contact them through private messages

my guess so they can Keep it off the public forum and not bring light to this serious hardware problem they let slip through the cracks

that’s why I posted it to twitter platform