Latest Brother Control Center and Catalina - Brother not supporting Apple OS

Maybe you saw this original post form March on this topic where the "helpful" response was one pointing you to the Brother site that suggested you search for the the Mac driver - all that gets you is the stone age v2 Mac Control Center - 1 32-bit incompatible application

So if you are unlucky enough to own a Brother Printer you are faced with a very poor choice

Don't upgrade to Mojave

OR

Find your Brother Printer/scanner functionality reduced


It seems pretty clear to me that the Brother strategy is to ignore Apple development and support and focus on Windows. The control center is now in v4 for windows but remained at v2 for Mac for the past several years. V2 control center is a 32-bit application and we have been receiving warnings from Apple for an extended period of time


Brother appears to have chosen to ignore them and has little interest in updating its drivers and software for their printers for Apple Cataline OS an 64-bit.

Their response has remained the same for a long time - you can find it here. Try this "new" application in the apple store "iPrint&Scan". But if you are like me you will find the list of compatible printers short and neither of mine featured


Or use the Apple Image Capture Utility - in other words we can't be bothered to support and write software for Mac users use the built in clunky tool that comes with Apple OS


I welcome being proved wrong but that's my exploration and at this point my relationship with Brother is now limited to the duration these printers survive and the consumables are used up at which point they will be retired and replaced with another brand that is interested in supporting apple OS for their printers

Posted on Oct 8, 2019 6:21 AM

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Posted on Oct 8, 2019 8:19 AM

There is a distinction. The "Brother Control Center" appears to be 32-bit, but the printer drivers themselves work just fine.

You do not need to have this application installed in order to use their printers. I have two Brother printers and haven't had this application on any of my macs for years.

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49 replies

Nov 12, 2019 9:16 PM in response to nvt

I have a Brother MFC-J6925DW. Brother has updated printer and scanning drivers for Catalina. I just finished downloading them without issue. Of course the Control Center is gone, but I found instructions on printing with Image Capture (found in Applications Folder) and Preview. Both of these open controls that let you select: resolution, paper size, orientation, Scan To:, Name, format, and image corrections. Preview has a lot of the capability also. I can't see that I would need anything beyond this. Here is the link to the article: http://appletechtalk.com/brother-controlcenter2-software-no-longer-compatible/

In SYSTEM PREFERENCES there is also the ability to scan. So, I hope this helps--there are multiple substitutes that are certainly better than having none.

Jan 9, 2020 10:31 AM in response to nvt

I had also that issue with Brother ADS-2100e scanner. Even worst, this product isn't compatible with iPrint&Scan despite I bought it 2 years ago. Brother is washing his hands of it. By Using built in MacOS capture utility you'll lose lots of features. Finally I installed Virtual Machine running Windows 10 (do not blame on me) so I could use the scanner.


Regards.

Oct 8, 2019 6:30 AM in response to nvt

It is Mojave that can support 32 and 64-bit applications and drivers — if the vendor has maintained their compatibility to the Mojave SDK. Catalina is strictly 64-bit and no 32-bit applications, or drivers will work. No printer vendor is going to support a printer indefinitely, and yes, they tend to favor Windows, even with features that are not implemented in their older Mac drivers. This is not unique to Brother.

Nov 3, 2019 11:23 AM in response to russet_2019

Hallo Luis, seems the problem has not been clearly explained to you.

I know of course the scanner can be used from your Mac. That is not the issue.

The issue is the following: Suppose you are in an office, and your printer is shared through the LAN with other users. The printer is located in a another room than the room of your desc. If you have, let us say, 25 documents to be scanned, you will have to go to the printer, insert your document in the scanner, return to your desc, have the document scanned to your Mac, return to the printer, insert your second document in the scanner, and again return to your Mac, and so again 25 times.

Normal would be (and was indeed!), that you could direct your 25 scans from the scanner to your Mac, staying at your scanner until all your documents are scanned. That was perfectly possible when I bought the printer 5 months ago. Brother knew for years that they should have adapted their software to meet Catalina. But they did'nt.

Laziness? Mac users are not important? Unable to adapt programs for Catalina? I don't know. But I would never recommend Brother anymore.

If their sewing machines are as good as their software, I would be afraid to bear pants sticked by a Brother machine...

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Latest Brother Control Center and Catalina - Brother not supporting Apple OS

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