Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

White screen with EGPU only connected

I'm using a Radeon RX580 epug with my 2018 mac mini. If I try to boot with Catalina with only the egpu connected I just get white screen on boot. However if I boot with a combination of a monitor attached to the hdmi port and the egpu connected to other monitors, then the mac will boot correctly. It's very strange because the egpu works, but not without a hdmi display connected to the mini. Has anyone else had this bug and any suggestions? For now I'll just keep a hdmi display attached.

Mac mini 2018 or later

Posted on Oct 8, 2019 8:01 AM

Reply
Question marked as Best reply

Posted on Feb 10, 2020 9:34 PM

I can confirm that the latest public beta does fix the issue. It seems like it also did a firmware update to the MacMini. It's crazy that Apple would break something so important and never comment on the issue. But they seem to prefer quietly fixing issues without ever admitting there was a problem.

Similar questions

151 replies

Oct 23, 2019 6:30 AM in response to rsmith4321

Just thought I'd add to this. I am using a HP Omen eGPU box and running the latest beta (to try and fix the white screen) and still having the same issue as everyone else. I am currently booting using the HDMI connected to the same monitor and then logging in (I found have to be logged in to switch) then remove the HDMI. My setup worked flawlessly in Mojave. I find it ironic that this firmware update designed to aid eGPU boots has actually broken so many working eGPU setups using RX580. Let us hope this is fixed in a beta (and then I am going back to Mojave as also removed SMB1 support that my NAS uses).

Oct 25, 2019 12:16 PM in response to rsmith4321

This is also a problem Sonnet Breakaway Boxes/Mac Mini/Catalina with Radeon RX 480. It appears that this is possibly a universal issue with Mac mini/Catalina and all egpu boxes. I read that "some high-end" Radeon video cards may work but I can't verify this.



I do know that many (if not all) of the Radeon video drivers are native to Mojave and Catalina so the eGPU manufacturers are unable to patch them. Even tho Apple shows certain configurations work with Catalina...they may not. Apple Engineering will need to provide a fix with an update to Catalina. Let's hope they will do so soon. I know a lot of unhappy people (some gamers and some advanced video users) who need their egpu/Radeon cards to work like they did with Mojave. Reverting back to Mojave from Catalina is a major pain and may cause other unintended consequences.

Oct 25, 2019 12:55 PM in response to AZ longhorn

Some of us are not on the Beta Program. Reason being that we only have one Mac system and can not afford to risk a Beta version with our only machine. We all trust Apple to provide us with a stable Mac OS update when they say it is ready for prime time - unfortunately, something slipped thru the cracks with Catalina.


That being said, I would be interested in hearing from someone who is on the Beta program if a Beta release squashed the bug!

Oct 25, 2019 1:36 PM in response to AZ longhorn

Also agree 100% I’m fortunate to have other older macs to use but i shelled out on a i5 model 2018 then paid for an official Apple dealer to upgrade ram to keep warranty (£270 as in UK) then got an eGPU with RX580 and a 1TB SSD. I went this route as i prefer my own display and GPU upgradable so they brick it for me after doing it all right!

Oct 25, 2019 2:06 PM in response to richarddcrossley

A slight inconvenience on boot is not quite the same as something being bricked, but yes it is annoying. Remember just attach an hdmi display or disconnect the egpu during boot. It's why it's always better to wait a few months to upgrade to a new version, I've learned my lesson. And by the way, to answer another question, you can't downgrade to the previous os version because it's a firmware update that causes the issue and it's permanent. So you will just have to deal with the boot up issue until a new firmware is released.

Oct 25, 2019 3:10 PM in response to rsmith4321

A slight inconvenience doesn’t cause your GPUs fan to hit levels I’ve not even heard after hours of gaming. I don’t use the term brick lightly. I really do worry keep trying this post update is going to fry my whole setup with an overload. I’ll wait. Fair enough regarding firmware but you can downgrade a bios or flash firmware on a Mac. I’ve also heard of people downgrading the old Mac Pro’s so it’s viable is apple released the older firmware.

Oct 26, 2019 12:03 PM in response to rsmith4321

Even after the two "Updates" from Apple to the official Catalina release (Now October26,2019) I have the same issue with the Radeon RX580 in the Sonnet Breakaway Box presenting the "White Screen of death". Reported the problem to Apple this morning. No suggestions given. Workaround of cycling the power off/on on the Sonnet Breakaway box enables the EGPU. While this is a bit of a pain, I prefer it to having to have an additional monitor connected to the HDMI port, which does work too.

Oct 27, 2019 6:11 PM in response to rsmith4321

My situation was similar on a 2018 Mac mini with a Radeon RX580 in an OWC eGPU, which is listed among the supported devices on Apple's website. Upon update to Catalina, the eGPU was not recognized at all. This was true booting into Mac OS and Windows 10 via Bootcamp. I connected to external display via HDMI, which worked fine on integrated graphics. I tried several fixes until I found what worked: opening the eGPU case, unplugging the power directly to the graphics card, pressing the card to be sure it was seated, and re-inserting the power cables. When I put the system back in place, it worked the same as it did under Mojave. (It also worked again under Bootcamp like before.) I still have problems: upon first boot, the second monitor is not recognized in Mac OS X. I need to put the computer to sleep and then wake it in order to get the second display to work. Everything works flawlessly in Bootcamp running Windows 10. There is a bright red screen during the boot up sequence to Catalina, but the displays work thereafter.

White screen with EGPU only connected

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.