White screen with EGPU only connected

I'm using a Radeon RX580 epug with my 2018 mac mini. If I try to boot with Catalina with only the egpu connected I just get white screen on boot. However if I boot with a combination of a monitor attached to the hdmi port and the egpu connected to other monitors, then the mac will boot correctly. It's very strange because the egpu works, but not without a hdmi display connected to the mini. Has anyone else had this bug and any suggestions? For now I'll just keep a hdmi display attached.

Mac mini 2018 or later

Posted on Oct 8, 2019 8:01 AM

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Posted on Oct 9, 2019 11:08 PM

This is a known and repeatedly reported issue which was sadly overlooked during the Catalina Betas by the Apple team. The issue is dubbed "white screen of death"


The problem mostly affects the 2018 Mac Mini running Catalina connected to a AMD Radeon RX570 or RX580 based eGPU.


The symptom is mostly a blank white screen (sometimes black or magenta) upon boot and excessive GPU heat which causes the GPU fans to spin to full speed after a while.


You have to do the following to live with the issue:


  • When the white screen appears, turn off your eGPU for 5 seconds and then turn back on. The login screen should appear normally.
  • Turn off "Start up automatically after a power failure" under Settings/Energy Saver
  • Turn off "Install macOS updates" under Settings/Software Update/Advanced...


The last two actions are needed to prevent your Mac to boot to a white screen unattended causing your eGPU to overheat for extended periods of time (this might cause further hardware related problems).


See these discussions for more information:


https://egpu.io/forums/mac-setup/state-of-egpu-for-macs-catalina-10-15-update

https://egpu.io/forums/mac-setup/macos-catalina-tidbits-egpu-updates/paged/2/

https://forums.macrumors.com/threads/catalina-egpu.2193797/page-4?post=27853347#post-27853347

https://forums.macrumors.com/threads/mac-mini-2018-hot-egpu-fan-full-throttle-after-upgrading.2204860/

https://www.reddit.com/r/eGPU/comments/dex36o/egfx_breakaway_box_550_amd_580_catalina_troubles/





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151 replies

Mar 26, 2020 1:44 AM in response to horsecandy

10.15.4 has fixed the white screen but now causes a much worse problem. If I reboot with the screen on no matter what I do the screen remains black. I unplug, replug, turn off screen, turn off eGPU... nothing will bring back the logon screen. I have to hold the power until the Mac Mini turns off then reboot with the screen off. If I shut down normally and then turn on the computer it boots fine now.


I'm fed up with this. All of these issues started after I upgraded to Catalina. Parallels randomly crashes and I worked with them for a week with no luck. It just doesn't work anymore. I has to get VMWare Fusion and now that seems to work fine. I haven't upgraded my laptop and I probably wont after all these issues. I'm going to send my Mac Mini for servicing until they either replace it or the fix it.

Oct 25, 2019 12:55 PM in response to AZ longhorn

Some of us are not on the Beta Program. Reason being that we only have one Mac system and can not afford to risk a Beta version with our only machine. We all trust Apple to provide us with a stable Mac OS update when they say it is ready for prime time - unfortunately, something slipped thru the cracks with Catalina.


That being said, I would be interested in hearing from someone who is on the Beta program if a Beta release squashed the bug!

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White screen with EGPU only connected

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