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marioncaye Author

Level 1

56 points

Crackling noise/Feedback on Iphone 11 pro

Is anyone experiencing feedback/crackling sounds when making FaceTime, WhatsApp, or regular calls on iPhone 11 Pro? if so, what is the fix?

Posted on Oct 8, 2019 12:42 PM

Top-ranking reply

sharen129

Level 1

14 points

Posted on Oct 9, 2019 9:59 AM

I was speaking to someone on the phone he was on speaker and all of a sudden, this loud cracking sound started, lasted about 15 seconds, only I heard not the caller, it was horrible. This phone was too expensive to have an issue like this, Apple can you hear me......very concerned.

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139 replies

andreazk

Level 1

8 points

Sep 11, 2020 10:29 PM in response to Checho01

I have the iphone 11 Max pro. I can hear everyone just fine; and I like to listen on speakerphone and do things around the. house during long conversations. BUT people have trouble hearing me. They experience a lot of feedback, hearing their own voice echo back to them; crackling, noise and voices in the phone.; it doesn't matter if they have an iphone, an android or a landline handheld. Same experience for most. On my end all is clear; but now I have to wear headphones or route the call through my watch or computer in order for callers to hear me properly. This is driving me nuts as I can't enjoy a conversation where I'm forced to sit absolutely still and I hate headphones - all headphones. For the price I paid for this iphone the speakerphone should work properly, or I should get a monthly discount - half off of my bill every month that I can't use the speakerphone comfortably.

Oct 9, 2019 6:22 AM in response to marioncaye

Oh my gosh I just had it also, on the IPHONE 11 pro max...what is it?

Oct 16, 2019 6:14 AM in response to marioncaye

My 11 Pro has these crackling issues daily. Sometimes it’s an entire call, and other times it’s only a few seconds.

Knysna86

Level 1

9 points

Oct 21, 2019 2:26 AM in response to marioncaye

I have the same issue ...iphone 11 pro max .... very loud and annoying on calls , whats app etc....not all the time ...but too often on a phone thats a month old

was never an issue on my iphone X

Pimido90

Level 1

9 points

Oct 21, 2019 6:22 AM in response to marioncaye

I'm experiencing the same issue on the iPhone 11... Also when playing music on the iPhone. Looks like both speakers are having troubles

marioncaye Author

Level 1

56 points

Oct 9, 2019 10:08 AM in response to sharen129

Perhaps if others report the issue Apple will hear us. Hopefully others in the community will document their issues if they have any with the phone speaker.

Oct 16, 2019 10:30 AM in response to Conwaytwitty

Do you think it is interference with other devices? That is what it sounds like. Still having it happen to my phone.

marioncaye Author

Level 1

56 points

Oct 23, 2019 5:50 AM in response to Cynirgy

Thanks for the suggestion. will try that solution and see if the issue is resolved

Cynirgy

Level 1

13 points

Oct 24, 2019 4:33 PM in response to marioncaye

Short lived cure. Crackling is back especially on Bluetooth in the car

Gmpotu

Level 1

4 points

Nov 5, 2019 8:36 AM in response to marioncaye

This has been happening to me as well. I hope Apple responds. This is unacceptable for an $1150 phone.

marioncaye Author

Level 1

56 points

Nov 5, 2019 11:56 AM in response to sharen129

I cannot say that it is interference from other devices since it occurs almost everywhere. When I connect to a an external speaker the crackling seems to disappear for that moment...

Sh68

Level 1

4 points

Nov 5, 2019 4:59 PM in response to marioncaye

Last week my phone started acting up because the people I am talking to suddenly can’t hear me and then yesterday I started have so much static I can’t talk

Nov 9, 2019 7:35 PM in response to sharen129

Same issue

Nov 9, 2019 7:37 PM in response to akshayb17

How can they use faulty hardware doesn’t make sense in today’s day and age

Nov 11, 2019 2:39 PM in response to marioncaye

Yes experiencing crackling sound with iPhone 11 Pro on all calls especially on speaker. If someone has a fix please help (turning off the LTE thing didn’t work :(

Crackling noise/Feedback on Iphone 11 pro