mac wont wake from sleep after Catalina upgrade

Hooray for this thread! FINALLY fixed without a fresh install! I'm glad i held out!

I have a new 2019 mbp, but i had the J5 Create dock with my previous MBP. Those drivers did indeed come over to the new mac with the time machine restore. I transferred from old mac to new mac and then upgraded the new mac from mojave to catalina and that's when this issue started. I deleted the drivers listed below and rebooted and boom! It's waking from sleep again. I do have the TS3 Plus dock and it is still working just fine without these files. Good luck everyone, I hope it's this easy for all of you!

Macintosh HD > Library > Extensions.

You may find Trigger5Core.kext, MCTTrigger6USB.kext, MCTTriggerGraphics.plugin, and DJTVirtualDisplayDriver.kext.

These are all part of the J5create drivers.

All, I used the advice above for my MPB and it seems to be working fine today. I had an old Core.kext from years back off a DynaDock or another display/port from past MBPs that also copied forward onto the new machine.

I can close the lid and wake it up, power button to go to sleep and the sleep from apple icon. I have not tried this on my Air but assume it will be the same as I used the same old hardware with it to use multiple monitors.

*I had posted the Safe Mode reboot had worked, but it lasted ~1.5 days and went back to the black screen...a lot of work for a bug many people seems to be experiencing....next stop is the Apple Store if this fails to hold-up.

Chris

@dabratt16

It sounds like the issue then is a block in the OS based on privacy rules, perhaps Apple will get out a quick version update on this and other issues on forums for Catalina? Most seem to be permissions based on what should be plug-in-play...at least we know security is tight!

Apple support scheduled a follow up call with me today after sending my info to the engineers...never called.

Apple just released an update to Catalina so I updated tonight and it didn't fix my Mac's failure to wake from sleep. Frustrating. As stated previously I have tried every option here short of erasing and reinstalling.

Do you have a display driver or docking/hub drivers installed, perhaps from previous use? This seems to be an issue most people including myself have found to be the problem for now. It seems a security issue that may stem from 32bit vs now all 63bit and not supporting these programs at all now (lost my entire Microsoft Office and other tools).

Chris

I have a mac book pro mid 2014 and this worked for me.

http://osxdaily.com/2017/04/02/fix-black-screen-wake-sleep-mac/

I did step 3, and it didn't work at first. I came into work this morning to start step 4, and it seams to be working without doing step 4.

Chris, I have looked for the trigger.kext files that everyone had success with, but I did not have any of them. Other .kext files are present, but I have no idea what they are so I do not want to remove them. My only temp solution so far is to uncheck the "require password after sleep or screen saver begins". when unchecked it wakes from sleep, but not having a lock screen is not ideal.

After a week of messing around with clearing boot options for SMC, and searching threads, I finally fix it. My Macbook Air 2014 would go to sleep (after the Catalina 10.15 install), and not wake up.

I fixed it by removing an old Citrix Receiver program and drivers from my mac. This Citrix receiver was garbage from an old 2015 program I would use for screen sharing. I tried to manually delete the app many years ago by going to Applications and moving to Trash, but this did not clean up all the other drivers and programs associated with it.

So I had to do a search in finder with specific Kind = System files and name = Citrix, then deleted all the files, and bingo, worked. I've tested many time now and I can't believe I F'ing fixed this. I can't tell you how much time I lost with the sleep mode not working. I was ready to go back to my Windows Thinkpad.

So, my understanding is there are many folks running into this issue, and it's most likely old 32 bit programs or corrupted programs. The trick is figuring out which ones. I was lucky to think of Citrix because the icon was loading in the toolbar, so I knew there was garbage out there that needed to be cleaned up.

My last resort was to do a fresh install of Catalina, which I might do when I have a few hours to spare.

@gdmf

AWESOME 👍🤓

As I wrote here or in another thread, I think this may perhaps be two-fold. One, a 32 to 64 bit issue with apple flipping that switch and no "sandbox" into which it would find those programs and dump them into for us to review for issue resolution (deleting). And two, older external device drivers that many of us had relied on and in most cases used for displays.

I seem to have mine solved as it seems you have...and I have not to reinstall Catalina...waiting out the install of the latest patch/update.

Chris

I am still nowhere with this update, I have screens that don't work now, and I have to restart my computer everytime i use it.

When will this be solved MAC???????

BTW how don't you have a power button? what is that?

Using a MBP Retina 15 Mid 2014. Tried both NVRAM and SMC resets to no avail. Using Safe mode worked as long as logged into Safe Mode. Once restarted in Normal mode, the issue returned...black screen when attempting to awake from sleep.

Please fix this issue Apple. I'm tied of hard-resetting my Mac just to regain access.

I have an 18 MBP 15 that is rebooting when sleeping after moving to Catalina. Happens EVERY TIME.

I have tried an SMC reset. Will try again.

db

Issue report content ========================================

panic(cpu 8 caller 0xffffff7f9239cad5): userspace watchdog timeout: no successful checkins from com.apple.WindowServer in 140 seconds

service: com.apple.logd, total successful checkins since load (63361 seconds ago): 6337, last successful checkin: 0 seconds ago

service: com.apple.WindowServer, total successful checkins since load (63331 seconds ago): 6313, last successful checkin: 140 seconds ago

Backtrace (CPU 8), Frame : Return Address

0xffffffa4059d3820 : 0xffffff801193f98b

0xffffffa4059d3870 : 0xffffff8011a76c15

0xffffffa4059d38b0 : 0xffffff8011a6861e

0xffffffa4059d3900 : 0xffffff80118e6a40

0xffffffa4059d3920 : 0xffffff801193f077

0xffffffa4059d3a20 : 0xffffff801193f45b

0xffffffa4059d3a70 : 0xffffff80120d2e05

0xffffffa4059d3ae0 : 0xffffff7f9239cad5

0xffffffa4059d3af0 : 0xffffff7f9239c7e6

0xffffffa4059d3b10 : 0xffffff8012067adb

0xffffffa4059d3b60 : 0xffffff8012070a73

0xffffffa4059d3ca0 : 0xffffff8011a26672

0xffffffa4059d3db0 : 0xffffff80119457f8

0xffffffa4059d3e10 : 0xffffff801191c515

0xffffffa4059d3e70 : 0xffffff8011932f75

0xffffffa4059d3f00 : 0xffffff8011a4eaf5

0xffffffa4059d3fa0 : 0xffffff80118e7226

Kernel Extensions in backtrace:

com.apple.driver.watchdog(1.0)[58392D62-D9E8-3022-85C1-B78AC93B9167]@0xffffff7f9239b000->0xffffff7f923a3fff

BSD process name corresponding to current thread: watchdogd

Boot args: chunklist-security-epoch=0 -chunklist-no-rev2-dev

Mac OS version:

19A602

Kernel version:

Darwin Kernel Version 19.0.0: Wed Sep 25 20:18:50 PDT 2019; root:xnu-6153.11.26~2/RELEASE_X86_64

Kernel UUID: 70EDD61F-86EE-3E1B-873F-98D909B78160

Kernel slide: 0x0000000011600000

Kernel text base: 0xffffff8011800000

__HIB text base: 0xffffff8011700000

System model name: MacBookPro15,3 (Mac-1E7E29AD0135F9BC)

System shutdown begun: NO

System uptime in nanoseconds: 63372167333173

last loaded kext at 61105424247082: net.tunnelblick.tun 5300.3 (addr 0xffffff7f95850000, size 36864)

last unloaded kext at 311747128122: @filesystems.msdosfs 1.10 (addr 0xffffff7f95ccb000, size 61440)

loaded kexts:

net.tunnelblick.tun 5300.3

org.virtualbox.kext.VBoxNetAdp 6.0.6

org.virtualbox.kext.VBoxNetFlt 6.0.6

org.virtualbox.kext.VBoxUSB 6.0.6

com.malwarebytes.ncep.rtprotection 3.9.16

org.virtualbox.kext.VBoxDrv 6.0.6

com.displaylink.driver.DisplayLinkDriver 5.2 (48)

I found this response on another site. I've made these changes and it looks like it resolved the issue for me as well. Going to let it sleep for an extended period - but first few tests seem promising.

https://www.reddit.com/r/MacOS/comments/dg25hg/unable_to_wake_from_sleep_since_catalina_upgrade/

Edit: Issue is resolved. Apple engineering removed 3 extensions from /Library/Extensions then reset NVRAM

Trigger5Core.kext

MCTTrigger6USB.kext

MCTTriggerGraphics.plugin

I've decided I'm just going to downgrade to Mojave. No longer worth the headaches and wasted time.

NOTE: If you do decide to downgrade, you can't restore a time machine backup made in Catalina in a lower OS (i.e. Mojave). So you need to backup your files in some other fashion BEFORE downgrading.

This keeps happening to me...call support they did a reset..(shift/control/option + power button 10 sec hold then power button)...testes sleep option and it woke up...but this was no my problem...it goes to sleep after not using for a few minutes when I shake mouse...the computer is on but my screen is black...I have to turn off to restart....did you do the NVRAM reset?