mac wont wake from sleep after Catalina upgrade
Upgraded to Catalina several hours ago. iMac has gone to "sleep" 4 times and each time failed to "wake". Had to do "hard reboot". Anyone else?
Upgraded to Catalina several hours ago. iMac has gone to "sleep" 4 times and each time failed to "wake". Had to do "hard reboot". Anyone else?
+All-
I contacted J5 create customer service and they said they had a work around until new driver is updated:
It worked for me:
j5create Customer Service (Support Ticket System - j5create)
Oct 15, 2:32 PM EDT
Hello Debbie
Before installing the latest driver software, it will require that we uninstall any currently installed j5create device driver first.
Please uninstall the driver software for the j5create USB adapter by doing the following:
1. Click on the desktop background
2. In the upper left-corner of the display, locate and select "Go" then select "Computer".
3. Select "Macintosh HD".
4. Select "Library".
5. Select "Extensions".
6. Find the following: "AX88179_178a", "MCT_trigger2.kext", "Trigger5Core.kext", "DJTVirtualDisplayDriver", "MCTTrigger6USB" and/or "MCTTriggerGraphics.plugin.
7. If any of these files exist, drag each of them to the trashcan.
After completing the uninstall process, proceed with the following:
Immediately after installing the device driver, please do the following:
Finally, after the computer has fully rebooted, plug the display adapter into a USB port directly on the computer, then connect the video cable into the video OUT port on the j5create adapter and into the video IN port on the display. Power on the display and ensure that the display is on the correct input mode, i.e. on VGA, HDMI, DVI. From here, on the connected display, you should see the desktop background and the display should now be ready to use.
However, if the display does not activate after everything has been connected, I recommend that you do the following:
Please be aware, If you are running the official release of macOS 10.15, we do not guarantee that this driver will allow for optimal functionality of j5create USB display adapter on your system. However, the driver being provided has been tested with the official macOS 10.15 Catalina release and we can confirm that the driver should allow for moderate functionality of the j5create device on macOS 10.15. Depending on your system specifications, you may experience general bugs. General bugs/glitches are to be expected with the beta driver, however we welcome all feedback!
Please let us know if you have any questions or concerns regarding to this matter!
-Kathleen
thanks but my 3 week old 2019 MacBook Air doesn’t have a power button of course so this advice is no help for me or others who bought such a silly minimalist product
of course it has a power button :) the power button on the new mac notebooks is actually the fingerprint reader.
Just curious if you had some kind of HDMI port replicator allowing you to control multiple monitors.
Hi Everyone, it turns out the power button on a MacBook Air is the fingerprint reader. Press it more firmly and it operates. Thanks Apple for making it so obvious... NOT!!!
Check the responses on page 5 (I think) that mention deleting drivers from the library folder. It finally fixed it for me.
The latest patch update seems to be working!!!! I am back up and running all monitors and equipment and the sleep awakes great!
Good Luck!
Chris
Which patch is that????
same issue - not waking up after sleep
Tried this 3 times, still have the issue.
I uninstalled my jCreate5 driver and that resolved the issue.
yes doesn't work mbpr 15in 2017
Don't use SleepMode on your iMac or your Macbook Computers!
The Catalina Upgrade is not an issue on this moment!
An NWRAM/pram will not do anything,on your problem?
I also removed Dropbox from the startup and the memory. Now I don’t have this problem any more. Dropbox must do something for this. Thanks for the tip.
Thanks & good luck! :)
mac wont wake from sleep after Catalina upgrade