Mac Os Catalina do not sync photos with iOS Devices

Wonder if I export my photos to an external hard drive before wiping my mac, then instal Mojave, then re import them all so there is no association with photos, that would work? All my file structures would go away though...

Apple seem to be abandoning all their users by basically launching operating system updates with little or no testing. Steve Jobs would be ashamed if he was still with us, what happened to get it right first time and be the best at all you do. They obviously don’t care and the reason why they charge such high prices for their products is not cause the great but because in reality they are losing customers!

I posted in this thread a month or so back. Apple has done nothing. I tried to sync my phone today and despite removing all photos from my phone 2,000 remain.

the photo app sometimes fails to sort. I’m fact when importing the list of albums is a complete mess. I can not sync photos to my phone.

i appreciate everyone’s trying different fixes but I really am annoyed now. Biggest company in the world???!!! I would be prepared to pay for cloud now if I wasn’t so unconvinced they wouldn’t mess that up which could have even worse consequences.

sorry this reply does nothing to help anyone but why should we have to try and do fixes for a core function. Clearly this won’t be updated anytime soon

This isn't a fix comment but more of a time frame, it started for myself with the iOS 13 and macOS Catalina betas in the summer and I first filed a log on 29/06/2019.

From there on it's happened on the below dates which are my logs to Apple to report it,

06/07/2019

19/07/2019

31/08/2019 ** See Screen shot included

20/09/2019

03/10/2019 - iPhone Failing to Sync

11/10/2019

18/10/2019 - iPhone Failing to Sync

28/10/2019 - Photos Stuck Syncing

07/11/2019 - Photos Stuck Syncing

11/11/2019

23/11/2019 - Duplicates

Stopped Reporting it Here...

05/01/2020

25/01/2020

The ** is for the screen shot below, I only have around 10,000 photos but it went absolutely mad that day and wouldn't stop

Also, I know betas aren't the most stable things but just to note as well, once the beta for that version was over I would do a fresh install of the software

I agree with you that Apple abandoned its customers, people like me who supported Apple through hard times to come back. I knew some of this was coming. I heard from beta testers that the unfixed bugs in Catalina were enormous and my latest iPhone 11 Pro, takes constant reboots. Apps don’t work, are just blank when I open them. I just went to use my camera to photograph a birthday cake, blank screen, reboot. Of course I missed the birthday moment. I’m used to it now, I’ve had this happen to the native camera 50 times since buying it, but it’s a software bug, not the hardware. Apple has lost its shine with me.

I have partioned my ssd on MacBook Pro. 750 gb for Catalina & parallels windows 10. Then 250gb Mojave from my backups. Apart from registering Mojave to my wife’s account & Catalina to me, it works just fine. My iPhone XR works between both but I use photos from Mojave whereas music from Catalina. My iPad Pro does the same.

i have moved Catalina photos files to an ext flash drive then to Mojave as I underestimated how much ssd I needed for Mojave as my pictures are over 18000.

i will revert to Mojave from my backup prior to October release of Catalina . Adding from a flash drive all pictures loaded Oct to date on Catalina,when I go home in April unless apple sort the issues 😣.

currently I am recuperating from a stroke last August so I can’t speak for long enough to go through Apple support ( or lack of more appropriately)

Filling in from my rant a few days back. I thought I would get photos off my wife and mine phones, onto the Mac, even though can’t sync photos back currently. However I can’t get them off now!!

the thumbnails appear on the photos app on Mac, half greyed out as if not loaded so no idea which ones to select. We only talking about 100 pictures- I have everything apple as meant to be simple and entrusted thousands into Apple even though I know that tiny to them and can’t do basic functions.

[Edited by Moderator]

That’s the first thing I said. Haha

i really am at a loss. Love my phone, iPad, MacBook but this simple issue is actually very major to me with my photos being something I value nearly as much as money as is my whole family history. 136gb of well ordered albums which I cannot currently use.

Yes I have time machine back ups before & after Catalina. I have also portioned my MacBook Pro so I have Catalina with parallels on a 750 gb partition & Mojave on a 250 gb partition. It work just fine but it is a drag having to do it when Catalina should be able to work properly. I underestimated the size of me partition for Mojave, it should have been 300 gb at least but it was an experiment.

i had to register the Mojave under my wife’s Apple ID as it screws up the registration having 2 OS X on one MacBook. I will

‘in all probability wipe my ssd in April & just run on Mojave, unless Apple sort the problem but I am not hopeful anymore.

i can & have copied picture files onto a flash drive from Catalina then imported to Mojave, as Mojave can’t read the uprated Catalina photos en bloc.

I applaud everyone’s positivity and advise to each other and to me. The most recent being have I enabled photo stream sharing.

The answer is no. It’s great some people are prepared to make work around me and fixes. I don’t want to compromise. I was the biggest company on earth to just put it right

My iPhone 7 & iPad Air 2 syncs subfolders in Albums since the last IOS updates as I posted earlier, but some sub folders have several duplicates 🤔. I’ll check further incase they are also on my Mac, but pretty sure they aren’t.

My work colleague & his wife have old iPhone 5’s, they said all works fine. Anyone having the same problem with earlier devices?

Seems the more recent the tec the greater the problem, crazy should be the opposite! What a mess 🤪.

Does anyone know anyone having no problems with newer devices? Ask as they will not likely be reading this. Any difference may be a clue. 🤔 Frankly Apple should be doing all this, I wonder what percentage of devices are suffering, if not enough... that would explain a disappointing lack of interest. 😩

Hello,

i have waited enough now... i installed back mojave to solve this problem. i thought it. now i cant open my photo library :( can anyone help me? is there a trick to open a catalina photolibrary on mojave photo app?

The problem is that there have been comments in this forum that there are also problems with iCloud syncing. It is also my understanding that with iCloud it’s all or nothing and you can set up folders/albums.

With WD or Synology, what happens if for some reason you do have WiFi available. Also when I travel for more than just a couple of days, I shut my entire system off. Wouldn’t you need to leave them running?

@Patti

With a NAS system you don’t actually have the items on your device. You have an app that you interface with it remotely using data/wifi. Similar to how you would with iCloud Drive, Google Drive or Dropbox. You only incur data usage when you access the device and download items. Otherwise a it’s like viewing a webpage.

Correct, and I know from personal experience that the Synology can go into sleep mode and be woken up when someone tries to access it.

Mine is never off, but does sleep, and I find it much more secure than putting anything in the cloud or GoogleDrive, etc.

I'm sure for some it has its downsides, but for me it works perfectly and it pretty fast fr viewing when not on the same network.