Mac Os Catalina do not sync photos with iOS Devices

I do understand the concept of the NAS systems. It would mean more expense, as well as more equipment on my desk. It also would mean leaving my network on when I could be gone for several weeks.

There doesn't seem to be any easy solution other than Apple getting their act together and fixing the problem.

Thanks for the suggestions, though.

Patti

945 replies. Over 10 pages of comments. No fix in sight. At this point. I just want Apple people to at least come on this discussion thread and acknowledge they are aware of this and working on a fix.

There was another syncing problem, I believe in Mojave, which took months to resolve. I don't believe that Apple monitors the community forums unfortunately.

Not sure what the most effective way to escalate this problem. I'm getting disgusted with Apple's poor software quality control.

I waited several weeks to do a clean install of Catalina on my iMac. There was a TM issue that required me to abandon all prior backups prior to my install, another bug that they knew of. Tim Cook announced that they will review their software development process as xxxOS 13 was a total disaster. In the meantime we all suffer. SIGH...

The earlier syncing problem was with Hugh Sierra and that took pages and pages of these Apple discussions. The writing was on the wall then to change iTunes and syncing photos...and forcing us to go the iCloud route with cost for storage if you had lots of photos. That worked a treat and I was happy to pay. All went smoothly until Catalina hit the stage... TOTAL DISASTER for syncing photos albums and paying for iCloud does not help...it does not work as it did with Mojave and albums are totally ruined... my iCloud photos file looks like a dog’s breakfast and nothing like what I have on my Mac.

hours of work with a consultant and loads and diagnostic files sent to the ‘engineers’ has yielded NO solution as yet.

FEELING TOTALLY DISILLUSIONED WITH Apple...have used it for over 40 years and not happy with the destruction of my once well organised photos.

Tell me about it, have been a MAC user since 1989, built my post production business around Apple products and now totally disillusioned too. Have to be careful what I say as the moderator deleted some of my other posts. What happened to freedom of speech?

Who said?. It is a discussion forum so this sounds like a perfectly legitimate question.

Surely us users should be able to get help from these forums and the solution to this issue lies surely in a new release of Catalina.

for a long time reading the thread and surprised to absolute ignorance of the bug from Apple side. All feedback forms gave no result. I do believe that Apple pushes the users to use iCloud for the photo storage with such approach. And probably the only way to get Apple’s attention is that people in US start giving back new devices since in other countries it is not so easy with the guarantees etc.

Very sad((

surprised to absolute ignorance of the bug from Apple side. All feedback forms gave no result.

If you read the terms for this community, there should be no surprise at all.

Apple does not use this community to communicate to its users.

In response to Barrelldog, I have been using iCloud for several years now and it certainly does not sync Albums or Folders running Catalina 15.3

I ,like you, have spent countless hours with tech consultant, sent logs screen shots and diagnostic reports to Apple . As yet, no solution.

my photos library will sync across devices and that is all.

If I connect my iPhone or iPad to my Mac, photos wants to import ALL my photos again as it does not recognise they have already been imported.

Spending money on iCloud is NOT THE SOLUTION.

getting very impatient to have this issue resolved after 5 months of trying.

As bad as I feel for this situation, it actually fills me with Apple will have to do something at some point. As iCloud which is paid for still doesn’t solve the problem they really are in a mess!

sort it apple

I am a retired IT professional and cringe each time I think of the many, many people in the US let alone worldwide, that pay each month $1 for the extra space in iCloud to manage their ever growing photo library. I can hear the CHA CHING of the cash register.

Many in this thread use syncing to manager what photos are on their iDevice while their main repository of photos resides on their "Macs". We control what is on our devices at any point in time using the sync. Unfortunately many consumers do not venture into syncing because it's "too technical". Users avoiding the additional fee for extra space probably makes this bug a lower priority.

Let's hope the next release finally addresses this bug.

I'm asking myself if the problem is rooted in the macOS itself (file system, Photos app etc.), or in iTunes (even located as a Finder page, it's certainly the old iTunes routines which will work underlying).

Has anyone tried to install an old iTunes on Catalina using Retroactive (https://github.com/cormiertyshawn895/Retroactive)? I would try, to wanted to ask first of anybody her already tried it? Maybe using an older iTunes (from the times where it worked) would do the task of syncing our nested albums.

Markus

@mgoemmel: I assume you are right. My sync doesn't work since more than one year. The issue started with an update with one of the last iTunes versions. So my issue is not connected with Catalina but iTunes

Anyway - it doesn't help: Apple needs to fix it whatever the root cause is finally...

can't sync my photos since 6 moths and iOS sync generally is luck. sometimes it works, sometimes not.

this is not a normal product experience!

Sorry guys, but we are not the target clientele anymore.

2005 I switched to Mac because the pain with windows was to big.

history repeats..

That’s certainly going to make a mess of Photos. I have tons of subfolders inside major categories. This is a horrible workaround even if it does work. I also see there is a 10.15.3 OS update overnight. Has anyone installed and tried this?