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Mail cannot save information about your mailboxes because there isn't enough space in your home folder

Mail will not open since Catalina upgrade. Receive this message and I have tried all the older solutions with previous Mail OS update issues. This message pops up when attempting to import mail messages. "Mail cannot save information about your mailboxes because there isn't enough space in your home folder". Same message when I attempted the index fix from past. What is the current fix for this?

iMac Line (2012 and Later)

Posted on Oct 8, 2019 9:49 PM

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Posted on Oct 10, 2019 1:05 AM

FYI: For reference, if the link dies for some reason, point 3 was:


Try to reset Mail settings. - which you will need to set up after following:

Quit Mail, then go to Finder and press ⇧⌘G and enter (or copy) the following:

~/Library/Containers/com.apple.mail/Data/Library/Preferences

Look for "com.apple.mail.plist" and drag it the Desktop, then restart Mail.

151 replies

Oct 27, 2019 5:25 PM in response to b862

Same problem, and unfortunately cllivesey's solution didn't work for me. I have 388 GB free space on my hard drive and 129 GB free on iCloud Drive. I'm also experiencing very high CPU usage by Mail when it is running. Along with the serious downgrades with the loss of iTunes I am definitely regretting the move to Catalina.

Oct 28, 2019 12:08 AM in response to re5i5tor

Hi All,


Unfortunately my solution only worked for a brief period of time and the issue re-occurred, apologies :-(.


This looks to still be a massive issue, I’ve had to roll back to Mojave. I’ve had not issues with Catalina on my MacBook Pro (except the annoying security confirmations on every app I use), only on my Mac Mini.


Hope this is resolved ASAP.

Nov 12, 2019 2:24 AM in response to miller_andy

I tried the fix posted by clivesey 10th Oct 2019 1:03AM but still have the same problem. I have also tried clearing out all my mails in all my accounts (iCloud mail; gmail, hotmail) and applying the fix again. Still same problem. I have lots of space on my mac ( 64GB available of a 600GB SSD/flash 'fusion' drive) and am using iCloud storage where I also have tons of available space (1,8TB available!). Hope there comes a Catalina fix soon addressing this problem.

Nov 12, 2019 3:20 AM in response to 28219

We can try to help Apple to help us, listing the characteristics of the computers that have problems. Mine is late 2015 iMac, with fusion drive 1TBssd+24GBssd (400GB free), Intel Iris Pro Graphics 6200, 8+8GB RAM, monitor retina. With macOS 10.15.1 I've problem with Mail (there isn't enough space in your home folder...) and also downloading with Chrome (disk full).

Nov 12, 2019 7:17 AM in response to 28219

Hi all,


After I first posted, things went from bad to worse. Mail disk space errors, out of memory errors, iCloud calendar lost all its data, unfixable fusion drive errors..., loss of recovery partition, unable to safe boot....


Had to erase, repartition, reinstall Catalina 10.15.1 from USB, reinstall from a carbon copy cloner backup.


2 weeks of inconvenience, 48 hours of downtime, not impressed by this OS iteration.


Here are my specs below. Also a fusion drive.


 Model Name: iMac

  Model Identifier: iMac17,1

  Processor Name: Quad-Core Intel Core i7

  Processor Speed: 4 GHz

  Number of Processors: 1

  Total Number of Cores: 4

  L2 Cache (per Core): 256 KB

  L3 Cache: 8 MB

  Hyper-Threading Technology: Enabled

  Memory: 16 GB

  Boot ROM Version: 173.0.0.0.0

  SMC Version (system): 2.34f3

Nov 12, 2019 2:47 PM in response to b862

So far then, it appears that everyone with the problem is running a Fusion drive. And that the problem is not limited to Mail app only.


So to state the Captain Obvious conclusion, it appears this is not mail, but Catalina not correctly supporting / corrupting Fusion drives. Probably some subset of Fusion drives because it appears to be working for some on Fusion drives.


My specific case is that my iMac had a factory SSD + HD setup, then the HD failed and was replaced by a SATA SSD, but that was set up as a Fusion drive with the original SSD.

Nov 13, 2019 1:30 AM in response to 28219

Sorry the formatting of my reply is so bad. (Copy / Paste from Notes doesn't work apparently).

Here is a better formatted reply:


The issue is still not solved from my experience.

I essentially followed those steps but my iMac still has the problem! Details below: 


Perhaps the issue also is related to how the fusion drive partitions are formatted. 

I formatted the two partitions as APFS encrypted. 


My experience was:

Booted from the Catalina OS stick and erased the "Macintosh HD" volume from the Disk Utility that was available on the install medium.  

First erase failed and resulted in two partitions 

disk0s2 121,12GB

disk1s2 479,89GB

Then I performed the following using the disk utility

disk0s2 erased and created a new volume Mac120GB   APFS encrypted  (with my chosen encryption pw)

disk1s2 erased and created a new volume MacOS480GB  APFS encrypted (with the same chosen encryption pw)


I did clean installation of MacOS Catalina to MacOS480GB.

Problem was that now my 'Fusion' drive was now split. It consisted of an SSD (with MacOS installed) and a Flash drive i.e. two separate drives. 


At this point I discovered the “diskutil resetfusion” possibility… 

So I followed the steps suggested i.e.

- Create bootable USB with macOS 10.15.1 (or latest)  (…already done in my first attempt

- Restart Mac and press with Cmd + Option + R to start recovery mode

- In recovery mode open Terminal and enter "diskutil resetfusion"

- Install macOS


Then used the migration assistant to restore my software and data from my Time Machine backup.

>> the migration assistant is in the utilities folder of the applicaton folder

>> choose migration from a time machine backup


And now I have the issue! 

Mail cannot save information about your mailboxes because there isn't enough space in your home folder

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