Mail cannot save information about your mailboxes because there isn't enough space in your home folder

Mail will not open since Catalina upgrade. Receive this message and I have tried all the older solutions with previous Mail OS update issues. This message pops up when attempting to import mail messages. "Mail cannot save information about your mailboxes because there isn't enough space in your home folder". Same message when I attempted the index fix from past. What is the current fix for this?

iMac Line (2012 and Later)

Posted on Oct 8, 2019 9:49 PM

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Posted on Jan 4, 2020 6:32 AM

Just a reminder / summary to all with this problem:


  • It is not a mail problem. It is an issue with a corrupt Fusion drive / APFS volume and therefore can impact any app.
  • The problem is apparently caused by the data migration process that happens during the Catalina upgrade, and can apparently also be triggered by running Migration Assistant.
  • Doing a complete Catalina fresh installation including resetting the Fusion drive (and avoiding running Migration Assistant) has apparently completely resolved the issue for everyone who was tried it, myself included.


Specifically these instructions:


Alright, these steps fixed my problems:

  1. Create bootable USB with macOS 10.15.1 (or latest)
  2. Restart Mac and press with Cmd + Option + R to start recovery mode
  3. In recovery mode open Terminal and enter "diskutil resetfusion"
  4. Install macOS


151 replies

Oct 27, 2019 5:25 PM in response to b862

Same problem, and unfortunately cllivesey's solution didn't work for me. I have 388 GB free space on my hard drive and 129 GB free on iCloud Drive. I'm also experiencing very high CPU usage by Mail when it is running. Along with the serious downgrades with the loss of iTunes I am definitely regretting the move to Catalina.

Oct 28, 2019 12:08 AM in response to re5i5tor

Hi All,


Unfortunately my solution only worked for a brief period of time and the issue re-occurred, apologies :-(.


This looks to still be a massive issue, I’ve had to roll back to Mojave. I’ve had not issues with Catalina on my MacBook Pro (except the annoying security confirmations on every app I use), only on my Mac Mini.


Hope this is resolved ASAP.

Nov 2, 2019 9:47 AM in response to b862

I have the same issue. Have spent approx 3-4hrs on a number of calls with Apple support and still can't fix.

For info I have done the following:

  • I have done a formatted my hard drive, done a complete reinstall from backup of Catalina - didn't work
  • I have formatted my hard drive and done a clean install of Catalina and then used time machine migration assistant to bring files across - didn't work
  • I have formatted my hard drive and done a completed clean install of Catalina and then manually transferred files - still isn't working.

I have approx 650GB of a 1.08TB drive free

Nov 12, 2019 2:24 AM in response to miller_andy

I tried the fix posted by clivesey 10th Oct 2019 1:03AM but still have the same problem. I have also tried clearing out all my mails in all my accounts (iCloud mail; gmail, hotmail) and applying the fix again. Still same problem. I have lots of space on my mac ( 64GB available of a 600GB SSD/flash 'fusion' drive) and am using iCloud storage where I also have tons of available space (1,8TB available!). Hope there comes a Catalina fix soon addressing this problem.

Nov 12, 2019 3:20 AM in response to 28219

We can try to help Apple to help us, listing the characteristics of the computers that have problems. Mine is late 2015 iMac, with fusion drive 1TBssd+24GBssd (400GB free), Intel Iris Pro Graphics 6200, 8+8GB RAM, monitor retina. With macOS 10.15.1 I've problem with Mail (there isn't enough space in your home folder...) and also downloading with Chrome (disk full).

Dec 8, 2019 2:45 AM in response to chaddizzar

"...Now, one thing I had noticed after upgrading to Catalina was that the when I went to Disk Utilities or View Storage under About This Mac I saw a "clone" of the HDD ("name of hdd - Data"). .."


That is normal.

Catalina creates HDD as a read only drive for System files and HDD Data for User files. They appear to be the same size but they are not, one is not a clone of the other.

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Mail cannot save information about your mailboxes because there isn't enough space in your home folder

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