Apple seems to have been including Canon printer drivers scanner support through macOS10.14.6 Mojave. Will macOS10.15 Catalina continue support Canon printer/scanners with the 32-bit print drivers? If not, does anyone know a work around? My printer is a Canon Pixma TS6220 and was purchased less than 6 months ago.
iMac Line (2012 and Later)
There's a difference between drivers and other peripheral software. Drivers for printers are written by Apple, have been for a very long time. Apple's specification has made it so compatible printers are made to talk with Macs directly without the need of external drivers.
The specific Canon software like the scanner software or image editing application it may come with are not made by Apple. Its up to Canon to update those.
The printer will still work on Catalina normally , but the included Canon 32 bit software will not.
You can use Apple's own Image Capture or Preview to scan documents if the Canon software is not updated.
to scan I put my printer to Scan and then I downloaded VueScan which is free, then when you click on it and it activates you just click Ok which takes the pop up screen down, then hit Scan, and any adjustments you want and when it's done scanning, it will ask you to save it. I click No and then I do a screen shot or whatever it's called when you hold the Command/Shift and 4 down and the curser shows up and you hold and move it to the exact thing you want to screen shot, which will then be saved to my desktop and then I can attach it to emails, or print it, etc.
Still get the same "A required file is missing or corrupted..." error, as many people keep saying.
Not a single person on this thread stated that.
And, many others have managed to get their scanners to work with Image Capture. Some had to install the ICA (Image Capture Architecture) drivers for their scanner.
I had this exact same problem with Catalina and a TR4500. Just installed the latest Catalina update....and it's magically appeared/working. Hope this solves it for you all also!
Use Preview instead of the scanner app, it works for me!
I'm using the Canon IJ Scan Utility, and ADF (Automatic Document Feeder) is selected as the Source.
Try using Image Capture. Preview uses the same scanning engine.
What I can't do is scan.
Try Image Capture or Preview to scan. If they don't work try the demo version of VueScan.
Just spoke to Canon who said that Apple has been taking care of Canon printer drivers themselves and suggests that Apple is responsible for creating the 64-bit support for Canon products and including it in mac OS10.15 Catalina. I am hoping to hear from someone who has upgraded to Catalina and successfully printed with a Pixma TS6220. Printing capability is an essential part of my operation and will not upgrade to Catalina until I get verification.
I have the same problem with a PIXMA TS8051 (3 years old I think) - as above printing works fine, scan does not work following upgrade to Catalina (scan does not work with Canon IJ Scan Utility or the Apple Image Capture app - says a file is missing - I have tried re-installing to no avail). I have an old windows PC which I now need to use to scan (would rather not switch it on - but needs must!)
My old Samsung MFP (now bought by HP) didn't work under Catalina, and I read from the printer website that no new drivers were being developed or released.. Today I bought a brand new Canon MF645CX, which they assured me in the shop would work with Catalina
In a way, it does, kind of... I can basic print and scan, using Apple provided drivers, but I *cannot* install the printer/scanner software provided to use the more advanced features of this printer. I'm just hoping (and have been in touch with Canon support) that they will release 64bit versions of their software (which they should, since this is a relatively new model.)
Apple has historically been a consolidator of vendor printer drivers, only after the vendors provided Apple with those drivers. But few vendors appear to be doing this any longer, as many of those vendor specific downloads that Apple hosts have not been updated since 2017. Even if Apple were still performing this service, it is Canon, not Apple that is the source of 64-bit Canon printer drivers, and the person at Canon just zoomed you with BS to get you off the phone.
Are you trying to be helpful or disagreeable? I spoke to the an Apple Tech who told me almost word for word what the Canon Tech said. Canon in their non-committal corporate way admits they have to update their support apps to 64-bit. These appps would include advance printer and scanning options. However the printer protocols and drivers have become standardized so that Apple includes the basic drivers for most printers. This would be consistant with the comments in this thread.
This is not actually true. My pixma MP470 is no longer supported. When I try to use it, Apple asks for a driver and states that "Software for this printer isn't available from Apple. Contact the printer's manufacturer for the latest software."
Canon will have to provide 64 bit drivers if they want their printers to work with Catalina.
I think my Canon printer is older ... its a Pixma E610 ... but I can print after upgrading to Catalina. What I can't do is scan.
My ts8050 scanner/printer is works now I needed a firmware upgrade.
Catalina support for Canon 32-bit printer drivers
