Hotspot connects but no internet

1) Reset network Settings on iPhone: Settings > General > (scroll down) Reset > Reset Network Settings (this will reboot the phone, & rename it to “iPhone”)

2) Rename the iPhone after reboot: Settings > General > About > Name (use something less generic)

3) Change the Hotspot password: Settings > Personal Hotspot > Wi-Fi Password

On a Windows (7) computer (Windows 10 is slightly different):

4) Right click the network icon in the system tray > “Open Network and Sharing Center” > “Manage wireless networks” (Google will show you how to get here in Win 10)

5) Remove ALL instances of iPhone hotspots you see

6) Enable & connect to the iPhone hotspot

While connected to the iPhone Hotspot:

7) In the Network and Sharing center, in the “view your active networks” section; click the network (blue text, something to the effect of…) “Wireless Connection (iPhone)”

8) You’ll see that IPV4 shows “no internet”, while IPV6 shows “Internet”

9) Open an elevated command prompt (run as admin)

10) Run the following commands (do not reboot as suggested by the CMD);

netsh winsock reset

netsh int ip reset

ipconfig /release

ipconfig /renew

ipconfig /flushdns

11) Same as step 7, only now you should see that both IPv4 & IPv6 are pulling IPs, & have internet.

Here’s the simple fix that worked for me:

1. Disconnect internet-seeking device from iPhone
2. Turn hotspot off
3. Change iPhone name
4. Change hotspot password
5. Turn hotspot back on
6. Reconnect internet-seeking device to iPhone via new iPhone name and password on Wifi networks list

It seems as though the old network info (iPhone name and password to connect) will get you to connecting with the iPhone but not onward to the internet. When the iPhone is renamed and a “new” WiFi connection is learned, all seems to play well. Likely a security setting issue with carrying an old pass key forward into an updated iOS.

I have the answer!!! YAY! I was having the same issue, and I tried SO many things, and AT&T wanted me to do a system reinstall. No way! About a month ago, I got my new iPod to play tunes for my party. When I setup my iPod, I turned on this neat little feature “Allow Calls on Other Devices”, so I could take a call on my iPod that was connected to my iPhone, so I grab a call on whichever was closer. However, little did I know, it would cause issues with my Personal Hotspot. I just now turned off “Allow Calls on Other Devices” (also in Settings > Cellular) and Personal Hotspot works!

It’s been broken for awhile.

I see work arounds in other threads—see pic below.

also report this to www.apple.com/feedback. There is a field to “report a bug”

Very disappointing that this has been going on for me since early October.

sk8terskate has been very helpful to the community.

This finally helped me. I got this from another community member and it worked. My problem was connecting to my Roku device. The key is do not re connect to your house internet after doing the following: I reset the network on my phone (7 plus); then I went to the advanced settings on my Roku and reset the networks there. Be sure WiFi is turned off on your phone and does not auto join. Turn on hotspot (toggle it off and on to see a box that says “turn on WiFi” Turn it on. Scan for your phone on your device. Select it and enter your password. This connects for me—however if I ever connect back to my house WiFi the mobile hotspot stops working and I have to go through the whole process again. I’m curious if these steps work on your devices. The person who helped me says it has something to do with your device and it’s IP address. Still it’s an Apple bug for sure!

Solution:

1 - go to settings > Mobile data network > in 'PERSONAL HOTSOPT SETTING' fill APN, username and password with any text.

Your hotspot should work now.

Best

Wasim

Try this !! Change your mobile network connection to 3G when you start sharing your hotspot then later change it to the LTE. I don’t have an explanation for this but I think it’s a problem with Apple and the LTE band. it’s like this. while Personal Hotspot is on go to :

1.Mobile data

2 mobile data options

3 voice and data and chose 3G

when the other device or internet searching device connects you can go back to the same place and change back to LTE maybe for faster internet connection.

Having same issues with my 8plus. Following step 10 worked except I only have internet on IPV4, but at least I have it, so thank you. I use the hotspot for work in the field, I guess the question now is am I going have to do step 10 every time I need internet while working. As with others my hotspot was fine until I updated to 13.1.3.

Lost internet connection while writing this back on house internet now. I have been to my carrier several times and they said they are having a lot of calls about hotspot issues on the iphones. So yes Apple please fix this.

IOS 13.1.3 Did NOT fix my hotspot connection problem. I can see my phone name in my devices (two different Roku’s). I can enter my password. It tries to connect but drops off. It shows WiFi but never connects to the internet. I’ve turned my network off so it doesn’t “auto join” as suggested by some. It will connect to a chromebook. Worked great before IOS 13. Hotspot is not working. It is such a basic and high demand feature. Please Apple, figure it out soon. I loaded 13.1.3 with bated breath. What a disappointment.

I've this same problem on iPhone 8 running iOS 13.1.3. My devices (Windows laptop, Fire TV, Android phone) can see the iPhone hotspot and connects to it but there is no internet connectivity thru hotspot, though i can browse internet on my iPhone.

I've tried resetting the network and all other options i found on internet to no avail. Is this a known bug in latest iOS?

Best

i was connecting my android tv to my iphone at first it was connected but no internet. Then i adjusted the date & time of my tv from “auto synchronization” to “manual setup” and it worked!

Hello jae_1616,

Thank you for using Apple Support Communities! I understand from the information you provided that your hotspot connects but there is no internet access; I'd like to help.

Let make sure you have the latest carrier update for your iPhone. Here's a resource that could help:

Update your carrier settings on your iPhone or iPad

Then restart your iPhone:

Restart your iPhone, iPad, or iPod touch

Keep us posted with the results.

Best Regards.

jae_1616 Said:

“This worked perfectly prior to update to 13.1.2”

———-

Provide Feedback to Apple on this:

Do your Part: Using this link, report this concern to Apple by selecting Bug Report for the Feedback Type: Feedback - iPhone - Apple Support

The more feedback Apple receives of this, the more their engineers will know what is occurring and what bugs need to be fixed.

After updating to iOS 13.2, the issue is resolved. I can now connect to hotspot and get internet access as well on other devices. No issues even after i connect these other devices to another WiFi or hotspot and connect again to iPhone hotspot.

Looks like Apple fixed this issue in 13.2

Best.

Sorry, Apple. I just got your "Solved problem" email. However, I have to inform you my solution does in fact NOT solve this issue.

I have 5 people in my firm that are having this same issue. This process resolved the issue... temporarily. It appears that either after a reboot, or an amount of time passes, the issue persists.

Please fix your broken updates, Apple.