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Hotspot connects but no internet

iPhone 8 13.1.2 - my hotspot doesn’t have internet even though I do actually have LTE or it is connected to WiFi. My PC will connect to hotspot, but has no internet. I can use my phone to surf the web fine.

I have reset network settings twice, turned cellular data off/on, no cellular updates or iPhone updates are available.

This worked perfectly prior to update to 13.1.3.

iPhone 8 Plus

Posted on Oct 9, 2019 12:02 PM

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Question marked as Top-ranking reply

Posted on Nov 5, 2019 6:04 AM

Here’s the simple fix that worked for me:

  1. Disconnect internet-seeking device from iPhone
  2. Turn hotspot off
  3. Change iPhone name
  4. Change hotspot password
  5. Turn hotspot back on
  6. Reconnect internet-seeking device to iPhone via new iPhone name and password on Wifi networks list


It seems as though the old network info (iPhone name and password to connect) will get you to connecting with the iPhone but not onward to the internet. When the iPhone is renamed and a “new” WiFi connection is learned, all seems to play well. Likely a security setting issue with carrying an old pass key forward into an updated iOS.

54 replies

Hotspot connects but no internet

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