mail slow to update in iOS 13

I have an XS and have been experiencing the exact same problem with all releases of iOS 13. This is incredibly frustrating and time consuming. What will it take to bring this to Apple’s attention so that it is addressed?

To be specific, I think there are two separate situations. One is where I receive an audible notification of new email but no new messages appear in my ‘all inboxes’ view. I have found that by navigating to the inbox of a particular email account, for example Gmail, and then back to the ‘all inboxes’ view, the newly revived messages will then appear.

The other situation is where I can clearly see new messages in my inbox but when I click on one of them, the message content/body does not appear (ie it’s blank). I have not yet identified repeatable steps / workaround to make the message body appear but once enough time has lapsed, it appears.

Not acceptable...

I so regret updating to IOS 13.1.3 my iPhone is noow so slugggish it is almost impoosible to use. If there was a Apple representative reading here I would tell him to tell Apple to shove it up their ***.

Same problem. Tried the fix above but doesn’t seem to have changed anything. Very frustrating. I often have to open emails 2-3 times before the email counter will disappear and downloading is incredibly slow.

Same issue on my XS Max... 12 was so much better. Email in ios13 is horrible. I have the same issues and my work forces me to use Apple’s email app. The background refresh doesn’t work.. so notifications don’t work... so my Apple Watch is now useless as I monitor VIP emails via notifications. Totally broken now.

Apple, please fix this! This kind of irritation is totally unacceptable. I’m stuck with your devices that don’t work.... I’m a very angry customer who may need to switch to Android hardware just to get something that works.

please fix this!!!

Yes, I am having the same problem with 13.1.3. When I click into my 'unread' inbox there are still 'read' messages in there, whereas in previous iOS updates the refresh was much quicker and only unread e-mails were displayed.

Please FIX THIS Apple, I need access to my unread messages only in an instant due to a busy workload.

Just bought new iPhone 11 Pro and when I go to delete a message in mail there’s a few seconds delay when I swipe to delete. A few times mail just froze completely, had to soft restart phone. Very frustrating!!! Was excited to get new 11 pro, not so excited now!

Still having the same problem across both iPad Pro 11” and iPhone XS Max.

I’d certainly welcome any other suggestions.

For those who posted about turning off things within the Search & Siri Mail settings, did you turn off everything or just Siri? Being able to search mail is not a feature I’d like to lose so right now I’ve just turned off the Siri related ones.

That’s a nightmare of work for me that I’d rather avoid unless absolutely necessary. If I recall correctly, it unpairs the Apple Watch and also removes all credit cards from both as well.

hoping you check back here to confirm if it works and what exactly were your symptoms.

My mail arrives fine if the phone is on but doesn’t seem to push through when asleep. This is happening on both iPhone XS Max and iPad Pro, so I’m confused how removing iCloud would fix things.

Hi Carolyn,

first, thanks for the reply!

I think we may be having different issues. I haven’t had any crash or slowing. My problem is similar to others in the thread where the native mail app doesn’t seem to be running in background when the phone is asleep. I get pushed mail fine when the phone is awake but rarely when asleep. It all floods in when I open the mail app.

is this the same issue you were having?

Finally, please let us know if your actions fixed the issue once and for all. Since for me it’s happening on both my iOS devices, I’m really hesitant to blow away my iCloud account and all that entails...credit cards, watch pairing, etc.

I was having similar issues as well in addition to the freezing. It also said it last updated mail today, then when I go into mail again it says last update was yesterday. ? Weird. I didn’t lose anything when turning off iCloud because I back up my phone to iCloud.

I have a similar problem since the upgrade to iOS 13. I get mail downloads just fine. But it takes much too long to update my mail server (net address.net) with deleted email. The result is that when I go to my MacBook Air, the deleted emails are still there in the inbox and marked as unread. After closing the mail app on my iPad. Trying refresh several times, the mail is finally updated on my MacBook.

I have an iPhone 6s with iOS 13.2 and email app is extremely slow for me. There was 0% improvement since iOS 13 was released. Before I've updated iOS to 13, I had no problems with email app at all, now it's a nightmare to use it.