mail slow to update in iOS 13

Hi Evan,

I have an open ticket as well, but haven't gotten much back on it. What issues were you discussing?

There seems to be both stability issues and notification / new mail download issues. Mine, like some others above, fall into this latter category. Did Apple say they are working on the fact that the mail app seems to be unresponsive to new mail unless recently open, i.e, not in background?

Or were they only talking about crashes and such?

This is unacceptable! Since I updated to ios 13.2.2 on my brand new iphone 11, retrieving and or reading my email is nearly impossible!

I've tried opening one (1) email box at a time as suggested. I've checked my battery health. I've done a hard restart/reboot and NOTHING has changed!

Apple needs to fix this problem IMMEDIATELY!

No change. After updating to 13.2.2 I think the problem is worse on my iPhone 7. Viewing the accounts individually is no better. I like the simplicity and integration of Mail, but maybe this problem is a good reason to trail Outlook.

Can’t seem to connect series voice to my car using Bluetooth. I can’t get Siri to play music and make phone calls and send messages using Bluetooth in my car, but I cannot hear series voice through my car with Bluetooth.

I have the same issue with iOS and iPadOS. The notifications appear but the messages don’t show up in Mail for a while, sometimes much longer than 10 seconds. There are other bugs, too. After archiving a message the message that is selected in the left rail in iPadOS is different from the message that is shown in the body on the right. Mail is highlighting the wrong message after returning to your in box. This version shouldn’t have gotten past QA.

I'm updating now...will report back, but @Gpowelson...what problem(s) did this update fix for you?

The update notes were a bit confusing to me since the the one below could be interpreted as only fixing Exchange account issues...mine are with Apple's own iCloud based mail:

"Resolves issues that may prevent Mail from fetching new messages, and fail to include quote original message content in Exchange accounts."

@Scott,

That seems like what’s happening with me as well. Some mail gets pushed through if the mail app was foreground recently otherwise it only shows up by manually launching app.

This is happening to my ICloud mail. Is that your source as well?

@Logan...

I hope this works for you, but I suspect that your success is temporary. The reset network settings option also does a full reboot, which brings the mail to foreground and, in my experience, works for several minutes to a few hours. By the next day, it's back to no processing e-mail while in background.

That's been my experience anyway with resetting network, powering off, or even doing a hard reset (vol up, vol down, long press sleep/wake until apple)

Anyone else have a different experience?

Out of curiosity, how can you connect Outlook to iCloud mail and can both the Mail app and Outlook both receive pushed mail at the same time.

I'm hesitant to start messing with my primary mail for fear of it becoming even more unusable than it is now and then having Apple blame my having set up Outlook.

The Outlook app isn't really a substitute for a native mail application, it's comparing apples to oranges one is where you give Microsoft all your account particulars and email content and let them fetch and store it in the cloud on your behalf to access via a mobile application front end, versus a native mail application that directly connects to mail servers without divulging your mail account particulars and mail content to a third party.

Same problem here, with my iPad (2017). Mail used to be lighting fast. My 2 main sources are fiber so it’s not my network. Currently, it can take up to 8 or 9 seconds to load. It is amazing that it happens at that speed (think big picture), but Apple has spoiled us with the previous lack of latency. C”mon Cupertino, put us back on top!

I too have been having this same issue... I appreciate the possible fixes listed below but nothing conclusive. Trying any of these just seems like experimenting with black magic. Apple should focus on this and get it resolved. Its been happening since iOS 13 for sure... My email notifications have also stopped working.

i have been having the same problem after the ios 13 update. I have an iphone XR.Apple u need to fix this. also when i finally get my mail.I have to wait for it to register as read. Sometimes i have to click on mark as read witch is annoying as ****.....