mail slow to update in iOS 13

@88

a few questions if you don’t mind since I’m contemplating what you’ve done.

1. can Apple mail and outlook coexist while both receiving iCloud mail
2. were you using iCloud mail or something else like gmail
3. if you left both Apple mail and outlook signed in did they both push to your phone or did you have to set one to fetch
4. finally, I assume you created an app specific password when you signed outlook into your iCloud account.

#1) Yes, they can co exist. I actually had 3 mail apps going at once. Yahoo, Apple and Outlook.

a) Yahoo, although works perfectly, kept pushing ad after ad into my mailbox. As soon as I'd get rid of one (after a menu to select "why" I'm getting rid of it, then tapping "Done") another ad would take it's place. You have to pay $3.50/mo to lose the ads. Isn't that awesome ?

b) Apple - I bought a new 7th Gen iPad to replace my old iPad with iOS 9.5.3. Apple Mail works perfect ! in the old iPad...argh...

c) Outlook - takes a bit of setting up (swiping left does this, swiping right does that) but works fine. Does not automatically display your last email...you have to tap it...every dang time. Does not seem to automatically "Mark As Read" emails that you've just read (at least I haven't figured out how to set that up), so, that's one of the things that I set-up...swiping right "Marks As Read."

#2) No

#3) Yes, they all Push to the various Mail apps. Both Apple and Yahoo display new emails with a "Number" Outlook does not display anything. But, I have Notifications turned off for all of them and yet each one displays new emails differently.

#4) No, I did not set-up an app specific password. Not sure if that would work.

But, it's no problem to give them all a go. They all work independently.

hey...thanks for the detailed response.

one clarifying question...did you mean that you had iCloud mail pushing to both Apple’s Mail app and the Outlook app and they both worked simultaneously (well obviously Apple’s App is messed up but that aside, it didn’t work any worse for setting up the same account in Outlook?)

now, to your point about not using an app specific password for Outlook to access your iCloud mail...I’m assuming you are not using two factor identification...because the app should not function with 2FA enabled and just the normal p/w.

thanks again...

You are not the only one... I though it was my mail client(in my case Microsoft Outlook)'s issue and was about to buy a new iPad. It turns out it is happening with Apple Mail too. Very frustrating. E-mail is still bread and butter for a lot of folks. This can't go on.

I can’t get any of my emails to come down to my Outlook app. They’re not slow they are nonexistent. And when I go to Gmail on my iPhone 8Plus, I can see my messages but the IMAP is not working. So I have to delete them off my phone and off my computer. I am so frustrated I have spent so much time on this.

Someone sent me something to try but it is something that I’ve already tried. And I tried turning Siri off and that didn’t work either. These last few updates suck. My emails aren’t working and Siri doesn’t work like she used to. i’ve loved my iPhone for a long time but I’m about ready to change to Android.

Yes, this exasperating problem started with iOS 13, and it continues unabated with each update (now iOS 13.2.3), despite numerous posts and chats raising this issue. It is extremely disappointing that Apple is neither acknowledging the problem, nor solving it.

It seems evident that this problem is not being "fixed" by Apple, nor is it going to "go away".

Can anyone recommend another mail app by a different developer that works better than Apple's "Mail"?

Thanks, Ian

This is extremely frustrating Apple. iMessage is a compelling reason to stay with iOS but this ridiculous mail issue makes we want to switch back to Android where I had no email issues whatsoever. Clearly an iOS issue. All worked fine prior to iOS 13.

Admitted bias against MS Outlook (having been forced to use / wrangle it for several years...& after attempting to help frustrated Outlook users who were tearing hair out).

Did check out App Store reviews of iOS v’n...filtering search by “most recent” unfortunately only made me want to stick another pin in Outlook voodoo doll. 👀

In fairness, no email clients appear to be safe from the antics of iOS 13.x.

Here’s to a stable version of 13. Soon.

How did you get Outlook to work? My Outlook has not worked since the update. It won't update AT ALL. It hasn't updated a message since 11/21/19. Gmail downloads to my phone but my IMAP doesn't work at all. Even if I read messages with the Gmail app on my phone, when I go to my Laptop and go to Gmail, all the messages are still there that I deleted and Read on my iphone.

If anything...it actually seems worse. Almost like it goes to deep-sleep faster.

I called apple again, talked with a Sr. Advisor who took over my case and he mentioned having had three other calls with the same issue. I sent him some screen shots and he's escalating....again. Will report back with what I hear.

An additional issue is now surfacing. Messages that I transfer from my "Sent" box to a different Mailbox temporarily lose their content in the process. It takes about 10 minutes for the content to reappear. This would likely be closely related to the existing problem. I keep hoping tha Apple will correct all of this soon. It is somewhat surprising that no one from Apple has even made a comment so far.

This is the third time this has happened to me over the years and it is always around this time. The first time I purchased a new iPad thinking it was defective. Could this be a tactic of Apple to get 4th quarter sales? I’m starting to believe this.

Just want to add here. I recently updated a very old phone (embarrassed to say) to iOS 13.3 and this problem started for me. Every time I open the OS mail app it is like the inboxes are rebuilding. It used to be slow to update the inbox by “checking mail” but now it is more sluggish. It is annoying and if doesn’t improve I may just move to a third party mail app like using my Gmail app. I have no solution to offer.