Dock not working after upgrade

Since I’ve updated to iOS 13.1.2 for my iPad Pro, some of the apps in the dock won’t work. I can reopen them on the main screens, but not when using the dock. I’ve never had trouble accessing these same apps from the dock before. Is anyone else having this issue, and do you have any idea how to fix it?

iPad Pro 12.9-inch, 2nd Gen, Wi-Fi, Cell

Posted on Oct 10, 2019 1:44 PM

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Posted on Oct 15, 2019 5:55 AM

This seems to be a frequently reported issue following update to iPadOS.


Assuming that the Apps with which you have difficulty are not in need of a compatibility by the respective developer, usual a simple restart of your device will clear to problem.


Sometimes, with third party Apps, I have found it necessary to delete and reinstall the App to clear the problem.


Hope this helps.

59 replies

Nov 18, 2019 4:57 AM in response to Litereeder

Yes, but... The purpose of the left side is to hold apps that you use frequently. You place apps there for easy access, to have them readily at hand. The purpose of the right side is to show recently used apps. IOS places apps there that you've recently used, subject to dock space availability. By moving everything to the left side you've reduced the space for recently used apps to zero. Try this: Once you've moved an offending app from the left side to the right side and observed that it works, then move it out of the dock and onto to the desktop. That will free up space on the right (recently used) side of the dock again. Now open the previously offending app from the desktop. I found that the app would then appear on and work properly from the right (recently used) side. Repeat for each offending app.

Nov 8, 2019 7:58 AM in response to Richard5567

Seems to affect 3rd party apps in the recently used section of the dock.


Another minor observation. I usually run a nature sounds app thru a Jambox bluetooth speaker when I go to bed. Previously, when I turned the speaker on, ios would automatically put the nature sound app in the dock. This ‘feature’ is apparently gone in ios 13.

Oct 16, 2019 2:23 AM in response to dj_dee

I agree that there is a problem with the dock. However, this workaround helped me. After moving the offending app to the left side of the dock, the problem went away. I then moved the app out of the dock and onto the desktop. When I used the app from the desktop it worked, then a copy of the icon appeared on the right side of the dock (recently used), and continues to work from that location.

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Dock not working after upgrade

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