iOS 13.1.2 notifications sound volume bug

I am using an iphone 11 pro and it looks like the notifications sound volume is tied to the media volume. If I set the media volume to 0 I will not get notifications sounds and if I set the media volume to 100% the notifications are really loud (I have disabled the "Change with Buttons" setting). This bug includes all types of notifications, calls, lock sound...

I've tested this on my friend's iphone 11, same iOS 13.1.2 and is not happening.

Does anyone knows if it is a but in iOS, or I need to restore the phone again?

iPhone 11 Pro

Posted on Oct 10, 2019 1:57 PM

Top-ranking reply

Laurentiu Mihai Author

Level 1

26 points

Posted on Nov 28, 2019 6:05 AM

Another update, the problem comes from the option Settings -> Wallet & Apple Pay -> Double-Click Side Button. Turn that off and the sound bug should be fixed.

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24 replies

Nov 23, 2019 11:55 AM in response to clongofilm

Yea. I’ve never been a huge fan of using the cloud. I’ve also run into some issues completing the back up (gets stuck). So still dealing with the lock sound issue. I find that using Siri sometimes flips it back to normal. Still haven’t heard any feedback from Apple acknowledging it’s a bug and that a fix is being worked on. :/

Dec 17, 2019 6:47 AM in response to Laurentiu Mihai

Hi,

I have the same issue on my IPhone 11 Pro on IOS 13.3

both actions didn't fix the issue by either: (1) going to Settings > Wallet and Apple Pay and

disabling 'Double-click side button',

or (ii) going to Settings >

Siri and Search and disabling 'Press Side Button for Siri'.

I reported the bugs to Apple , hopefully they will fix it in the next update.

Nov 12, 2019 9:52 PM in response to Laurentiu Mihai

Thanks Laurentiu,

its been switching back and forth all day from working properly to improperly. I’m going to try a full reset with iCloud back up. I’ll post here if I have any luck.

Nov 28, 2019 3:03 AM in response to Laurentiu Mihai

I've got a reply from someone on youtube about a potential fix.

https://www.youtube.com/watch?v=PKH5sswzfus

Dec 17, 2019 10:06 AM in response to Spidey5000

I tried what you mentioned but with no luck..

Hopefully we get another solution.

jaczdani

Level 1

4 points

Dec 30, 2019 11:26 PM in response to jaczdani

Never mind, I did not see there were so many posts here and with the solution already😅

Jan 30, 2020 11:16 AM in response to JonBOY26

I disabled both 'Press Side Button for Siri' and 'Double-Click Side Button' , but the issue is not fixed.

IPhone 11 Pro on IOS 13.3.1

Oct 16, 2019 1:21 AM in response to chris_g1

Hello, the issue is still there.

I’ve noticed that if I adjust the volume with the side buttons and close the phone screen, the volume bar will jump by itself from my low volume setting to 3/4 level but the sound will be still low, ignoring the “Ringer and Alerts” volume setting.

This issue is strange, sometimes the phone works fine, like right after restart, until I change the volume (even if I change it just a little). When the issue is happening, the phone will only use the media volume and ignoring the “Ringer and Alerts” volume setting.

PS: I’ve updated last night to 13.1.3 and the problem is still happening.

Oct 16, 2019 1:32 AM in response to Laurentiu Mihai

I see the same problem happening on older iOS versions, as seen here https://forums.macrumors.com/threads/i-turn-sound-low-notifications-still-high-please-help.1798024/

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iOS 13.1.2 notifications sound volume bug