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Mac OS Catalina Sidecar error 32002

I have a MacBook Pro 2016 model and an iPad Pro 11 inch 2018 model with Mac OS Catalina (10.15) and iOS 13.1.2 installed. Both devices are signed in using the same Apple ID and 2-factor authentication is turned on. Both devices are on the same wireless network.


If I use the sidecar option from the settings menu or if I use the displayy option from the menu bar my iPad is listed as an option for usage of sidecar. But when I select it I get an 'Unable to connect' message with an error code of 32002. See attached screenshot.


I tried restarting the devices, connecting them using the USB-C cable to have no dependency on WiFi but still I can't get this working. Are there any ideas to try ?


MacBook Pro with Touch Bar

Posted on Oct 11, 2019 2:01 AM

Reply
29 replies

Dec 10, 2019 4:49 PM in response to kiefer89

I just solved my problem. I'm not sure it's working for everyone.


  1. Log-out and re-log-in for both iPad and Macbook pro. (didn't work.)
  2. reset the privacy setting for 'trust this computer' (didn't work)
  3. delete the devices (iPad pro and Macbook pro) on my device list by iPhone, and re-log-in to iCloud. (didn't work)
  4. reset all settings for iPad (worked)


I think step 1 and step 3 are kinda important to reset the connection.

Hope you find a way to solve the problem.

Oct 15, 2019 2:49 PM in response to Walt501

Hey Walt501,


Thank you for using Apple Support Communities!


I understand from your post that you're having issues using Sidecar with your MacBook Pro and iPad Pro due to an error message. I'd be happy to help out.


You've done great steps so far! To continue, I'd like for you to reset your user permissions to test:


Resolve issues caused by changing the permissions of items in your home folder - Apple Support


Let us know the result.


Cheers!

Nov 21, 2019 1:11 PM in response to NyonAndy

Wi-Fi only is inconvenient when I want to charge my iPad while it's being used in SideCar mode. horstfromtoronto's suggestion worked. To save others a web search, here's Apple's guide on reseting trust settings on iOS: https://support.apple.com/en-us/HT202778#change


This process didn't actually ask me to re-"Trust this Computer" – it just simply worked when I launched SideCar again.

Nov 22, 2019 1:29 PM in response to MichelleT18

I've tried "Resolve issues caused by changing the permissions of items in your home folder - Apple Support" and "Trust This Computer" and still same issue. When I connect over WiFi is all fine but only when connect over usb-c and trying iPad saying it's switching to USB I hanfgs and then disconnect with popup with error 32002.


It was working previously like week ago I think recent 2 updates killed the feature. Please help!


Thanks,

Miko

Dec 11, 2019 4:21 AM in response to lxmeta

updated my ipados to 13.3

updated my mac to Catalina 10.15.2 (19C57)


go through the checklist:

  1. Ipad and Mac in same domain
  2. both same user account
  3. connected with official apple usb-c cable


starting sidecar on mac


What happened:

  1. wow it works
  2. no it doesn't,
  3. getting a blurred screen on my ipad with the message "Connecting, Switching to USB" and a button "Disconnect", and that's it. (see attachment)
  4. on my mac I get the error and stops working
  5. restart sidecar > error on mac > sidecar starts on ipad but just a black screen (no need for a screenshot here)


went through my log files anf found this:

Dec 11 11:39:31 MacBook-Pro SidecarRelay[707]: objc[707]: Class SidecarMapTable is implemented in both /System/Library/PrivateFrameworks/SidecarCore.framework/Versions/A/SidecarCore and /usr/libexec/SidecarRelay. One of the two will be used. Which one is undefined.

Dec 11 11:50:45 MacBook-Pro com.apple.xpc.launchd[1] (com.apple.xpc.launchd.domain.pid.SidecarDisplayAgent.3707): Failed to bootstrap path: path = /usr/libexec/SidecarDisplayAgent, error = 108: Invalid path

Dec 11 11:52:09 MacBook-Pro com.apple.xpc.launchd[1] (com.apple.sidecar-display-agent): Service only ran for 9 seconds. Pushing respawn out by 1 seconds.


APPLE WHERE ARE YOU


Jan 20, 2020 1:38 PM in response to Walt501

I have found a solution to my issue with SideCar where it was working wirelessly but not working using the USB cable.


After checking through the other solutions described I was still having the issue

  • Apple ID matches
  • Trust relationship reset
  • Reset home folder permissions
  • Reset MacOS networking stuff
  • etc etc


I have ESET Smart Security (Antivirus + Firewall application) installed and I had the USB connection to the IPAD classified as a public network. When reviewing the Firewall logs, I could see connections being blocked. After changing the classification to "Home" or "Work" SideCar connected immediately with the USB cable. Now I can charge my iPad from my MacBook and use SideCar at the same time.


Other Firewall applications may also interfere with the operation of SideCar.


You can easily test this by temporarily disabling your firewall. I would strongly encourage you to ensure you configure the firewall correctly rather than simply turning it off to resolve the issue long term.

Mar 24, 2020 4:48 PM in response to Walt501

https://www.reddit.com/r/MacOS/comments/dsfkg1/sidecar_only_works_over_wifi_plugging_in_a_usbc/



Following the instructions, I noticed there were two .plist files in particular that looked suspicious:


/Library/Preferences/SystemConfiguration


preferences.plist contained a reference to "iPad USB" (even though I didn't see iPad USB in my "Network" settings).


NetworkInterfaces.plist contained multiple references to "iPad".

I made a backup of the two .plist files, deleted them from the SystemConfiguration folder, and rebooted. Voila! Now Sidecar works over USB.


it works for me


  1. Open Terminal
  2. cd /Library/Preferences/SystemConfiguration
  3. sudo rm -rf NetworkInterfaces.plist
  4. sudo rm -rf preferences.plist
  5. Restart Mac


Nov 16, 2019 8:37 PM in response to Walt501

Hi,

I had the same problem this morning. The iPad would also go black and show a window, but nothing in it. I realised that I had the USB cable that came with the iPad attaching the devices. This cable is only good for power, not data. The result was the unable to connect. I disconnected the cable and went with wifi only, having turned off my VPN o the iPad, and presto it works.


Hope this helps,

Andrew

Dec 11, 2019 2:19 AM in response to DevonKang

Well, I even restarted the macbook with a clean install...

All the great suggestions on resetting stuff and logging in and out are so Microsoft like, and are not a solution!

This requires a fix from Apple!

If there are issues, Apple needs to make sure they are solved transparently!

This situation is unacceptable, and requires attention from Apple!

Jan 25, 2020 3:54 PM in response to leftspin

Are you running a third party firewall program? Temporarily disable and check again if USB works. If so fix your firewall rules to allow this connection.


It might seem odd that a firewall blocks a USB connection. In my case ESET Smart Security was causing the USB connection to be seen as “Public” and to not trust the device.

Mac OS Catalina Sidecar error 32002

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