MacOS Catalina 'Verifying Files'

I have just upgraded my iMac to Catalina and I now get "Verifying Files" whenever I try to start applications that works just fine in Mojave. For example Outlook, Work, Excel and Powerpoint all have this issue and they do it everytime I restart my mac.


It's not just Microsoft products, happens for xCode, but some like Chrome are fine.


How can I fix this as it's making using my Mac a nightmare, I now have to spend 20 to 30 minutes in the morning opening all the apps I think I might use in the day so that I am not waiting for them to start when I need them.


I don't want to re-install the OS as that is just not an option. I have tried to delete and re-install xCode and that didn't fix it....can I turn off XprotectService?


Thanks

iMac Line (2012 and Later)

Posted on Oct 11, 2019 12:47 PM

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Posted on Nov 1, 2019 3:13 AM

Maybe they need to stop saying it's a Microsoft Issue as I got the same problem with xCode which I know is nothing to do with Microsoft, so it's not a Microsoft only problem.


I have taken the advice from another person on this thread that explained how to switching off the verifying part of the system by putting my Mac into Recovery Mode (CMD+R during boot) and then in a command prompt typing


csrutil disable


when rebooting back to normal mode everything now works fine with no annoying verification. I have just recently applied the latest patch (more of a complete install than a patch) and tried to switch verification back on using "csrutil enable" and the problem is still there, so this hasn't been fixed yet.


I will try apple support again when I have a day to kill, but for now I will use my system without the verification sub system on.


114 replies

Dec 17, 2019 4:05 PM in response to R Dunmow

Absolutely ridiculous. My 2012 Mac mini is all but unusable, even with a Core i7 CPU and 16GB of RAM. I have iOS apps to work on (and Android apps, which I also develop and test using my Mac), so I'm going to implement the temporary fix (disabling csrutil). But this is really irritating me.


As an Apple developer, I'm REQUIRED to be on the latest iOS and macOS. Why this hasn't been fixed yet, I don't know, other than maybe Apple just doesn't care.

Feb 1, 2020 8:23 PM in response to diadem127

Well, I'm not sure why this release wasn't called macOS VIsta, but anyhow...


I disabled SIP to get around the problems I was having.


SIP has been re-enabled. I'm on 10.15.3; it's a mini with 16GB RAM and a 1TB platter drive that I keep planning to upgrade to SSD Any Day Now(tm).


All of the latest OS updates have been installed, including the one the computer alerted me about yesterday.


The problem doesn't seem to be occurring anymore.


Cautiously optimistic here...

Oct 16, 2019 5:33 PM in response to chuck_3rd

Hello,


I was not the original user with the verifying problem in this thread, however I am having the exact same problem. I have a Macbook Pro Laptop from mid 2012. I updated my operating system to OS Catalina last week and now when I attempt to open applications I get a number of messages popping up. They tell me that various apps and operations are being verified. This did not happen with any of the previous MacOS versions. This verifying process bogs everything down and the laptop takes a long time to open apps or in some cases they don't open at all. I tried rebooting in safe mood as you suggested and then attempted to open apps and the same problem occurred. In fact, the verifying actually begins before I attempt to open the apps. The first message after I rebooted in safe mode said it was verifying the core. This is extremely frustrating and needs to somehow be fixed. You shared that the next step would be to test a new user account. can you give me the steps for that test?


Thanks

Oct 20, 2019 11:37 AM in response to R Dunmow

I have this problem as well. My difference is that we have 3 Macs in our household, a mid 2018 i7 MacBook Pro (MacBookPro15,1), a late 2016 i7 MacBook Pro (MacBookPro13,3) and a late 2012 27" iMac (iMac13,2). Only the 2012 iMac has the problem where all Microsoft and Adobe apps are being verified after my computer is rebooted. The iMac and the 2016 MacBook Pro are registered under the same Apple ID. My Parallels application does not appear to be affected. I did not notice this problem when I first updated my OS. This seems to have first appeared within the last week or two. Odd.


My installed application base on all the systems is virtually identical and all loaded applications as well as the Mac OS are current. This is at least some evidence that the verification issue is at least partially correlated to older model Mac models.

Oct 21, 2019 12:17 AM in response to TonyToday

I have a iMac (Retina 5k, 27-in, Late 2014) 3.5 ghz quad-core I5 w 32 Gb ram, AMD Radeon R9.


Ever since I updated to Catalina I get the Verifying (multiple apps) as soon as I boot and have to wait for it to go through them all before the computer can open any normal apps like safari or whatever I choose.


In the performance monitor, “XprotectService” is the process that requires all the %CPU usage and CPU Time.


Thanks in advance for looking into this for everyone on this thread.


I also have Xcode installed.

Oct 22, 2019 11:42 AM in response to R Dunmow

Exact same problem here. It starts with verifying dropbox then other apps as well. Does not slow that much my macbook air (mid 2012) but is very frustrating. Also, i have to continuously log in to third-party apps after i launch them; for instance NordVPN or World of Tanks. A bit of a lost of time. Happy to see that i am not the only one and hope a fix will come soon.

Oct 22, 2019 3:11 PM in response to R Dunmow

Same issue here as well! 11-inch MacBook Air Mid 2012 Core i7 8GB RAM


I haven't had any issues with this machine in 7 years, it screamed on the previous OS version. Now, it's crap. Almost every application Verifies upon reboot now. And read that again... I have to literally reboot every day, as after a while, the machine comes to a screeching halt and minus general web browsing, becomes unusable. I know a few others this has happened too, so it is definitely not a hardware malfunction. Catalina does not play nice with some of these older machine, and I wish I never would have upgraded. :-(

Oct 24, 2019 5:49 AM in response to chuck_3rd

I have tried putting my iMac into Safe mode, I even created a new user account on the iMac and the same results each time. I have reverted to putting my iMac to sleep so that when I come back to it the next day I can be productive without needing to go through the process of loading all the apps I use to get past the "Verifying" step.


I did have a call setup with support to look at this, but I tried to reschedule, but the support site is very US centric and if I tried to add a mobile phone number that wasn't a US number it would complain that my number was invalid, even if I tried to add +44 for a UK number. This was very frustrating as I now seem to have been black listed by the support site for attempting to do this to many times as I now get a 403 error when I go to the support page.


All Apps are up to date and I have even tried to remove apps and reinstall but it seems that whatever verification flag or tag that gets added once the verification takes place is not being retained after power off. Some apps (such as google chrome) as unaffected which leads me to think that the security software that is verifying files has a bug.


Is there anyway to switch this off as I have Anti Virus installed which is basically what this is doing at a very basic level?


Thanks for any help

Oct 24, 2019 7:38 AM in response to nabhishek

I have now spent 20 minutes trying to open one excel file on my iMac, a 2012 model that worked perfectly fine until I made the mistake of “upgrading” to Catalina. The computer is just completing the second round if “verifying” Excel. This verifying process happens repeatedly with Excel and other apps. Surprisingly, even with iPhotos, a native program. All comments in this chat point to a startling failure to plan and test. Or worse, a possible “Let them buy new machines” attitude. Is Apple doing anything to rectify this train wreck?

Oct 24, 2019 10:38 AM in response to chris_g1

The suggestions made are, with due respect, completely useless. I just spent two hours online with Apple customer support, only to be told I need to talk to Microsoft about Office. I have Office 2016, continuously updated, including in order to operate in 64-bit Catalina realm. This is an Apple problem and Apple should fix it. When will patches or updates be sent to fix this problem. I work by the hour and have spent 3.5 hours messing with problems that, from a design and release standpoint, should never have occurred. Are there ANY real solutions to the "verifying program" loop? Even with restarts, shutdowns, quitting the programs and so on, the verifying programs problem makes the former user friendly nature of Mac very unhelpful. Any SOLUTIONS that work would be appreciated.

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MacOS Catalina 'Verifying Files'

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