MacOS Catalina 'Verifying Files'

I have just upgraded my iMac to Catalina and I now get "Verifying Files" whenever I try to start applications that works just fine in Mojave. For example Outlook, Work, Excel and Powerpoint all have this issue and they do it everytime I restart my mac.


It's not just Microsoft products, happens for xCode, but some like Chrome are fine.


How can I fix this as it's making using my Mac a nightmare, I now have to spend 20 to 30 minutes in the morning opening all the apps I think I might use in the day so that I am not waiting for them to start when I need them.


I don't want to re-install the OS as that is just not an option. I have tried to delete and re-install xCode and that didn't fix it....can I turn off XprotectService?


Thanks

iMac Line (2012 and Later)

Posted on Oct 11, 2019 12:47 PM

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Posted on Nov 1, 2019 3:13 AM

Maybe they need to stop saying it's a Microsoft Issue as I got the same problem with xCode which I know is nothing to do with Microsoft, so it's not a Microsoft only problem.


I have taken the advice from another person on this thread that explained how to switching off the verifying part of the system by putting my Mac into Recovery Mode (CMD+R during boot) and then in a command prompt typing


csrutil disable


when rebooting back to normal mode everything now works fine with no annoying verification. I have just recently applied the latest patch (more of a complete install than a patch) and tried to switch verification back on using "csrutil enable" and the problem is still there, so this hasn't been fixed yet.


I will try apple support again when I have a day to kill, but for now I will use my system without the verification sub system on.


114 replies

Oct 24, 2019 10:50 AM in response to ryane77

Being able to switch GateKeeper to the old setting which was to allow anything I installed would be great, but since the Upgrade I am only able to select "App Store" and "App Store and identified Developers".


I would hope someone like Microsoft is an Identified Developer.


This whole problem is a real issue and need to be fixed ASAP. My Son's MAcBook Pro laptop which is also upgraded works fine with Office.


Come on Apple, fix what you broke.

Oct 25, 2019 8:20 AM in response to mmandig

This is a follow up to yesterday's comments about useless suggestions. Here is another one: The apple tech -- after 1 hour and 50+ minutes online and on the phone -- abruptly said I would have to contact Microsoft customer support. I spent another two hours on a chat with an MS tech, turning the helm over to that person. It appeared toward the end that the verifying files issue might have been overcome with word, excel and power point. We had not yet gotten Outlook to open, but the tech declared victory and went home, suggesting that I try all four Office apps on my own. I have done that several times, following shutdowns and restarts, and quitting and attempting to reopen programs. The same problem persists: verifying files either takes about eight minutes to launch the program or, more common, the verifying files function runs but the program never opens. I am far from an expert, but it seems like the feature that allows programs to open when they are from a known independent developer does not work at all with MS Office. This is not a problem with MS Office; I have Office 2016, which has been continually updated in part to keep abreast of Apple's precipitous decisions to release massive system changes prematurely. Incidentally, while I took four minutes to type this, a miracle happened: After two unsuccessful attempts to launch Word, it finally launched. Better go before Catalina changes her mind. APPLE NEEDS TO FIX THIS. HOW CAN THIS BE COMMUNICATED TO APPLE? MR. DUNMOW?

Oct 25, 2019 8:22 AM in response to chuck_3rd

This is a follow up to yesterday's comments about useless suggestions. Here is another one: The apple tech -- after 1 hour and 50+ minutes online and on the phone -- abruptly said I would have to contact Microsoft customer support. I spent another two hours on a chat with an MS tech, turning the helm over to that person. It appeared toward the end that the verifying files issue might have been overcome with word, excel and power point. We had not yet gotten Outlook to open, but the tech declared victory and went home, suggesting that I try all four Office apps on my own. I have done that several times, following shutdowns and restarts, and quitting and attempting to reopen programs. The same problem persists: verifying files either takes about eight minutes to launch the program or, more common, the verifying files function runs but the program never opens. I am far from an expert, but it seems like the feature that allows programs to open when they are from a known independent developer does not work at all with MS Office. This is not a problem with MS Office; I have Office 2016, which has been continually updated in part to keep abreast of Apple's precipitous decisions to release massive system changes prematurely. Incidentally, while I took four minutes to type this, a miracle happened: After two unsuccessful attempts to launch Word, it finally launched. Better go before Catalina changes her mind. APPLE NEEDS TO FIX THIS. HOW CAN THIS BE COMMUNICATED TO APPLE? MR. DUNMOW?

Oct 26, 2019 2:03 PM in response to R Dunmow

How can I remove Gatekeeper entirely? My computer now acts like it has a virus since it has to verify each and every time I open an application which then takes minutes for them to verify. On Top of that I then find out they didn't save my files because it didn't pop up asking for file permissions. This security update is overbearing to users and removes access to many useful software which are outside the Appstore. Stop treating the desktop like a phone.

Oct 27, 2019 10:47 AM in response to Smartmart

I just posted a solution that will work for me on a temporary basis: File share your mac with a windows device and wait for Apple to do something. I have a late 2012 iMac, and while floundering about looking for a solution I learned that "owners of iPhone, iPad, iPod, or Mac products may obtain service and parts from Apple or Apple service providers for 5 years after the product is no longer manufactured—or longer where required by law. Apple has discontinued support for certain technologically obsolete and vintage products. 'Vintage' products are those that have not been manufactured for more than 5 and less than 7 years ago." Apple has discontinued hardware service for vintage products," with limited exceptions. See https://support.apple.com/en-us/HT201624. Apple lists your MacBook Pro and my iMac as "vintage" products. This suggests that waiting for a patch might not help us. Nonetheless, I'm going to wait and see.

Good luck.

Mike

Oct 30, 2019 2:36 PM in response to R Dunmow

Same here... upgrading to 10.15.1 did nothing to fix this. Following Apple's technote on how to allow apps to run was useless. I am on a MacBook Pro (Retina, 13-inch, Late 2012)MacBook Pro (Retina, 13-inch, Late 2012) and worked flawlessly before the upgrade the Catalina. Now every apps gets "verified" before launching... every...single...time! So frustrating!!!!

Nov 12, 2019 10:36 AM in response to moreyc

None of the three techs took me through that process. It was never suggested. What is is disquieting about it in this day and age is turning off security checks. I'll stay in wait and see mode for now. The workaround turns out to be cumbersome, but sort of tolerable, and IO'm hopeful an update will be created to resolve the problem without the SIP compromise.

Nov 12, 2019 12:48 PM in response to TonyToday

Acrobat Pro (I think I had X or XI, something like that) just quit working altogether. Adobe says they're not doing anything to fix Acrobat Pro X/XI, and that the only suggestion is to buy ($500) or rent what you have. I did not know DC was also a problem, as I opted instead for PDF Studio Pro, which seems does most of what I could do with Acrobat Pro and costs a lot less. Check it out on a trial basis. Safari has just seemed to get slower and slower over the years and updates. I use Chrome a lot because it seems to work better.


Nov 17, 2019 2:32 AM in response to Abs1011

I’m be been using a Mac since 1998 and for the first time ever I’ve had to roll back to the previous OS - in this case Mojave. Perhaps if I was a new adopter with nothing but the latest apps bought from the App Store and brand new files then maybe the constant verifying wouldn’t be happening but it was just beyond tolerable and throttling my MacBook Pro. Every app was constantly stalling to verify including the very latest up to date versions of Apples own apps such as Numbers, Pages, Mail, Logic to Microsoft office and more. Nothing would fix it so I used my time machine back up to roll back to Mojave and everything is fine again. So disappointed with this and also perplexed that the media have given Catalina such an easy ride. They must obviously just be using a brand new machine with no legacy files or apps. Apple have designed an operating system with zero thought for the loyal Mac customers who have been with them for years. I’ll happily use Catalina in the future on a new machine but will keep my MacBook Pro with old files on Mojave and will not update it just in case.

Nov 17, 2019 3:11 AM in response to Smartmart

Same here exactly. And it was a bit more painful than I anticipated reverting back to Mojave, as the restore from Time Machine didn’t go smoothly the first time, I ended up needing to do a clean wipe and install a fresh copy of high Sierra

, then upgrade it to Mojave, then connect to time machine capsule, rename the file extension back to .sparsebackup since Catalina changes it for some reason..... Then use Migration assistant to bring back all my data, then reinstall all my apps, Etc. A couple days of arduous work to undo the Catalina disaster.


i agree with you that Catalina wil probably work fine on a new machine, and maybe if I had done a clean wipe and install of Catalina on my current laptop and brought my data in through migration assistant, maybe it would have been fine as well. Wasted too much time though and definitely not willing to waste the time now.


By the time I get my next new machine, I’m sure we’ll have seen some major updates and the OS will be more stable and life will be good again, even Microsoft recovered from Vista eventually......

Nov 17, 2019 7:37 AM in response to diadem127

One of the techs suggested I go to Pages and Numbers as a possible solution, even if temporarily while awaiting an MS/Apple solution. The reviews of Pages are not that great, and I would not switch from Word at all, were it not for the Catalina problem. I'm not going to opt for a solution of marginal benefit to solve a huge problem; it's probably not a good idea.


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MacOS Catalina 'Verifying Files'

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