Hi, either when i call some one or some one call me when i am using spekear if it not iphone the other person hear there self, if bith person have iphone 11 which is my case both hear themself with the echo... How to fix???
iPhone 11
At first I thought it was the case because it had no holes at the bottom, so it was covering the speaker and mic, but even without it there would be an echo. So I took my phone during the week of purchase to T-Mobile and the manager was not helpful at all. He kept telling me it’s normal, it happens sometimes, it’s a network problem, the phone is not defective. But he told me my only options were to send it to Apple or Get a different one with my insurance. He didn’t even try to help, nor touched my phone at all!
The closest Apple store to my town is 2 hrs away, so I took it to the Geek Squad at Best Buy instead. They checked my phone and even though I saw the screen showed “issues found” they said the phone was working properly, but they could send it out to Apple to have it checked and it would take about a week. I work from my phone, so I can’t afford to be without it for a week. It was very frustrating because until this day, there is no solution to this problem online.
I finally visited an Apple Store and thank God the associate knew what he was doing! He took my phone for a few minutes, came back and told me there were no problems with the device, but he had me reset my network settings. IT FIXED THE ISSUE! I can’t believe it was that simple and no one could help me before. I almost purchased a new phone.
It has been months since that day and just a few days ago the echo came back, but it went away by resetting the network settings again.
Before you waste more money on another phone or your time waiting for them to fix your phone, TRY RESETTING YOUR NETWORK SETTINGS.
General > Reset > Reset Network Settings
At first I thought it was the case because it had no holes at the bottom, so it was covering the speaker and mic, but even without it there would be an echo. So I took my phone during the week of purchase to T-Mobile and the manager was not helpful at all. He kept telling me it’s normal, it happens sometimes, it’s a network problem, the phone is not defective. But he told me my only options were to send it to Apple or Get a different one with my insurance. He didn’t even try to help, nor touched my phone at all!
The closest Apple store to my town is 2 hrs away, so I took it to the Geek Squad at Best Buy instead. They checked my phone and even though I saw the screen showed “issues found” they said the phone was working properly, but they could send it out to Apple to have it checked and it would take about a week. I work from my phone, so I can’t afford to be without it for a week. It was very frustrating because until this day, there is no solution to this problem online.
I finally visited an Apple Store and thank God the associate knew what he was doing! He took my phone for a few minutes, came back and told me there were no problems with the device, but he had me reset my network settings. IT FIXED THE ISSUE! I can’t believe it was that simple and no one could help me before. I almost purchased a new phone.
It has been months since that day and just a few days ago the echo came back, but it went away by resetting the network settings again.
Before you waste more money on another phone or your time waiting for them to fix your phone, TRY RESETTING YOUR NETWORK SETTINGS.
General > Reset > Reset Network Settings
I almost never post on forums like this, but I feel like it's a moral imperative.. ha.
I have had this issue since the very beginning. It was so frustrating because I use speaker phone a lot. At this point, I just accepted it and used plug in headphones (which also avoids the echo).
I called tech support b/c my hotspot wasn't working right. I reset the network settings, waited for the phone to reboot, spoke to my wife and the echo is GONE!
Settings >> General >> Reset >> Reset Network Settings
Hopefully, this works for you too.. Good luck!!!
Echo is fixed for everyone (except for those with hardware issues) in iOS 13.3.1; make sure you are fully updated.
Update your iPhone, iPad, or iPod touch - Apple Support
If you are running iOS 13.3.1 and still experience echo, take your phone in to be examined:
The fix for almost all with this issue is to upgrade to iOS 13.3.1. Every person I personally know with an 11 Pro Max or 11 Pro who had this issue had it fixed by the latest iOS update.
For those for whom this is not a fix, I recommend a visit to your local Apple Store Genius Bar to have your phone examined, as there are hardware issues (as well as issues with cases) that can cause a similar issue.
I called and talked to them and took my phone into the Genius Bar as well. They said they hadn’t had any problems either. I changed my case and now it doesn’t happen unless I my phone is in a stand that partially covers the speakers on the bottom of the phone or I accidentally cover part of the speakers with my hand. Then it still has the feedback issue. I think it’s a design flaw with the speakers. All the diagnostics said my phone was fine. But like I said issue still exists a if speakers are obstructed in any way. Different cases make a huge difference. Might try a new case. I had to try several cases. Would be interested in hearing what they say when you take it in
At the risk of repeating an earlier post, I'll reiterate points from an earlier reply to this long, long thread about a frustrating and long-standing problem with the 11's. This is my experience only - your mileage may vary:
The case didnt had any hole on the bottom of the cover, i got a new cover with holes in the bottom and solved.
I have just got some fix from Apple care.. try this work out.. go to Settings - Mobile Data - voice & data - 4G VoLTE Off.
If you haven't yet, upgrade to iOS 13.3.1; it completely solved this issue for myself and many others.
I’ve found that turning on and off the speakerphone function during the call solves it which means it’s not a physical problem. If I hold it vertically facing the screen it happens a lot more than if I hold it horizontally and speak into the bottom about 6” from the phone as well.
Update..
I had beta 13.3.1 running. I wiped the phone and downgraded to 13.3 then restored all apps. Since then the echo is gone. Not sure if this is helpful but it worked for me. I was sick of waiting for Apple to resolve.
Define "almost everyone," please - sorry, but that's not been my experience. Several clients and friends (we run a development firm) I've tried to converse with who own iPhone 11 Pro, I hear my side of the conversation booming back at me. Its extremely disconcerting, enough to be forced off the call.
It happens if the phone is sitting on a surface, if it is nestled inside one of several (Apple) cases, and if the person is holding the phone in a "normal" fashion, (presumably with the base of the phone in proximity to the palm of the hand). The only solution I've been able to recommend is turning the phone upside down, speakers pointed to the sky, and converse as if the phone were a microphone. Or, wearing plugged in earphones the problem disappears.
I would call that a major hardware design flaw in a $1,000.00 mobile device, and until I learn that Apple has fixed it, my upgrade plans (from iPhone 8) are on hold.
I've been following this thread for months. I think I've found the solution (for me, at least). I bought the Apple case and it seems to have fixed it. It leaves the mic and speaker completely open. (I noticed when the case was off it didn't echo. I also noticed that when the case was off and the bottom was touching my sweatshirt it echoed). I don't love the way it kind of leaves the bottom a little more vulnerable, but it seems to have done the trick. It's worth $40 at least to see if that's the issue.
Good luck...
It's quite probable that case design is one of the sound-reflective surfaces that is exacerbating this problem, but the problem is NOT a iphone case issue alone.
If it were, there would be a simple way to test it:
... which it does in several anecdotal tests we have run here.
We have had some succcesses by altering the position used to hold the phone - echoes off the surface of a hand holding the phone at the base seem to be a factor, or echoes from laying the phone flat on a surface (likely two of the more common methods of speaking on a smartphone).
One solution has been to manually hold the phone elevated in the air with the bottom of the phone pointed skyward, and speaking into it that way. Far from a utilitarian solution.
The closest I have found to a more practical solution has already been posted here - to manually close all other apps while on the phone. In several of our tests, this has resolved the problem.
This is just my opinion, but I am convinced this is an inherent design flaw built into the 11 (non-Pro) series.
I had the same problem. Took it to three different places before they could figure it out because they kept telling me everything was working just fine. All I had to do was reset the network settings and it solved the issue. Hope it helps.
Echo on speaker calls iphone 11
