OS Catalina on my iMac & shut down

After installing OS Catalina on my iMac (late 2015 w/32 ram), my computer won't shut down, and I have to hold down the power button. What's up?

Posted on Oct 12, 2019 3:40 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 19, 2019 1:25 AM

I'd like to refine my previous post and say that the problem (for me) is related to encrypted Time Machine disks. It DOESN'T appear to happen with non-encrypted TM disks because non of the 3 laptops I manage has reported this issue.

You have to completely trash/erase the existing encrypted TM disk and start afresh - or if you want to retain the old TM buy a new USB drive and start afresh.

Having refreshed my Mac mini TM disk, which is actually a 1TB partition within a 2TB Maxtor device, everything shuts down in an orderly manner. I am now in the long process of re-encrypting it.

I never dismount/turn off my connected USB drive and neither do I want to.

I have also trashed the other office based mini and iMac TM disks and they are working fine again - unfortunately non-encrypted currently.


I've also seen the ad-hoc 'disappearing dock' syndrome and I agree with AndreaFromhilo you either reboot or mess around with the size slider and hope it won't disappear. Not guaranteed! Haven't actually found a fix for this problem, but only intermittently happens on one mini.


We have about 10 Macs spread around and this upgrade to Catalina has been the worst overall update experience (Mojave was a breeze) - seems like it was rushed-out to meet a Marketing schedule - get a grip Apple.

Unfortunately we don't have the luxury of having a test system nor the spare resources to fully test upgrades before we commit. But basically these problems are not app specific they are fundamentally Apple core macOS functionality.

48 replies

Apr 15, 2020 6:42 PM in response to iWouter

Sometimes mu Imac shuts down, but staight away it reopens with a spinning white wheel at the bottomm of the page.

So, my alternative is to use Shift>control>option and whilst holding these down, press the on / off button on the mac.


I have reported this several times to Apple over the past few months. Buthey do absolutely nothing, even bringing out a new software update last week that did not fix this problem. They have become totally arrogant towards their customer base. All they are interestd in is sales...sales ....sales. Last Mac I ever buy. Even got rid of my Iphone and Ipad. Now using Android.


Once this mac is dead I will never buy Apple products again!!

May 17, 2020 2:15 AM in response to DesignerMV

I feel bad for complaining, because you all have newer macs, mine is a late 2013, lol. But I'm getting the same problems, it started a long time back, well with installing Catalina. I had a bad disk thing happen and I think it was the intitial disk conversion program they used to convert from HFS to APFS. I reinstalled using a fresh install media on a usb and that fixed all the Disk Utility errors. But soon after all the above continued. From a fresh startup to opening Firefox and browsing can take a good 20 minutes, so I leave the darn thing on. It won't shutdown, it won't restart. Lately it verifies programs over and over, and I can't install anything unless I boot into safe mode. Everything just doesn't work anymore. Right now i'm exporting all my photos onto an external drive and clearing out all my personal stuff and going to try and reformat completely etc. I have a small Linux partition from where I run Arch Linux and it works like OSX use to. Two bounces and Firefox is ready, never crashes, and is zippy like I got an SSD or something. Spotify Desktop opens immediately. I'm converting over to Linux, already dumped the iphone for Android, I'm going to try and use this iMac for a while with dual boot, but am going to go get a new computer that won't be a Mac for the first time in 25 years (Performa 6400(?). I'm not really sad or mad about it, I've went a bit geek too, so it's time. I want to work with photos and all the rest and Linux has better and free software to manage stuff. I've reset the SMC, NVRAM over and over again, quit Time machine, restarted Time Machine, turned off all memory hogs and on and on. Obviously, judging by the length of this thread and it's volume, Apple doesn't have any answers, and we're 4 major updates into this...it was a good run, it's time for us to part ways.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

OS Catalina on my iMac & shut down

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.