Yellow/blue streaks pictures

Has anyone had this issue when taking pictures you get these yellow and blue streaks on some of your pictures? If so how was this fixed?


I recently got an iPhone XR from AT&T (2 months ago) and started noticing the issue after I take a picture. Before you take a picture everything looks great until you take the picture is when I noticed all these lines on most of my pictures.


I spoke with Apple tech support on 10/4 and they advised that I take my phone in to an Apple store for a tech to take a look at. 10/5 I walk in to my appointment to have my iPhone XR checked out and they recommended to replace the camera and so they did to fix the issue. At the store I didn’t notice any issues until later that night when I want to go have dinner at a restaurant and when I got home. I called Apple tech support again for yet another appointment. 10/11 I walk in to my appointment they recommend that it’s possibly a hardware issue so they would replace my iPhone XR at no charge to me. So I thought great that’s no problem. All weekend I didn’t have a chance to play with the camera until yesterday when I noticed the lines again!!


My IPhone 6S Plus doesn’t have these issues at all so I know my iPhone XR should not take pictures like this. It’s getting annoying have this happen very often.


How can I fix this or what can I do at this point ?


I am simply taking pictures for the native camera app with no filters applied, I don’t use any other 3rd party camera apps, I don’t have a case that covers the camera at all, the lens is clean and not smudged, never dropped the iPhone on the camera or anything.


iPhone XR

Posted on Oct 15, 2019 4:00 PM

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Posted on Oct 28, 2019 7:15 PM

I thought for a long time what the problem was, I tried different settings. My friend and I have the same problem on XR. The reason was in HDR mode. First you need to disable Smart HDR in the settings, and then in the camera itself, turn off the HDR button on top, then the bands disappear. This appeared after iOS 13. I think they will fix it later.

180 replies
Question marked as Top-ranking reply

Oct 28, 2019 7:15 PM in response to Chrizztopher

I thought for a long time what the problem was, I tried different settings. My friend and I have the same problem on XR. The reason was in HDR mode. First you need to disable Smart HDR in the settings, and then in the camera itself, turn off the HDR button on top, then the bands disappear. This appeared after iOS 13. I think they will fix it later.

Dec 10, 2019 1:11 PM in response to Chrizztopher

I have the XS Max and it happens daily on mine too. I followed the suggestion I saw here about turning the Smart HDR off in the camera settings and making sure HDR was off when opening the camera to take a picture, and that took away the issue for the last week or so. Today I turned it back on to see if it happened and it happened instantly. This is so annoying. Apple needs to send out an email or something to it’s users to show problems that are going on and what they are working on to solve them! I have had other issues with my Apple phones and they always act like they haven’t seen the issue before and then I see the issue in forums like this and sometimes there is never an answer! I worked with Apple support for many hours before to try to get pictures off of my last iPhone and they never came back with a solution after many hour long phone calls. It probably has something to do with the high efficiency picture format that they never notified me that they changed my settings to with some update along the lines. They need to do a better job helping their costumers! I hope an answer comes soon. I had less issues with my iPhone 8 until that one started to not even make phone calls or video sounds, and pictures wouldn’t move off of it onto my computer. Ugh.

Nov 15, 2019 1:01 PM in response to Chrizztopher

I'm having the same issue. But I also noticed that if I am using Live Photo and I select a different frame in the edit option the photo is clear. Not an ideal solution, but a workaround. I've been able to salvage many photos this way. I always shoot in live.


For that reason, I think it's a software issue more than the hardware of the camera. Hopefully an update will solve the issue. I didn't notice this until somewhat recently on my phone. I've been using my XR since late April.

Jan 15, 2020 2:23 PM in response to yiorgosnj


I have had the exact same issue. Have tried wiping the phone, doesn't work. So far, disabling Smart HDR and HDR has fixed the problem.

However.... I bought this phone because I take a lot of pictures, and I have actually ended up using my Google Pixel which was cheaper and takes far better, issue free images.


  1. I expect to be able to use this device fully, I am not able to. I don't expect this from Apple products and if I don't see a swift remedy on this from Apple, I will be returning this less than 1.5 year old handset back for a full refund (Consumer Rights Act 2015 (UK)) as it is not fit for purpose and Apple do not appear to have addressed this issue or provided any proper fix for it.


  1. Secondly, I have stacks of images with these streaks which I am unable to remove from the image rendering them spoiled. Again, this is not what I expect from an Apple product. My issues started in October, at the same sort of time this thread was raised, this shouldn't be an issue, this needs to have been addressed by now.


WHY HAS THIS NOT BEEN RECTIFIED APPLE?


Jan 21, 2020 12:23 AM in response to Chrizztopher

Hello Sranvalsi and every Xr User. I too have this issue and love this iPhone camera yet experience the camera issue of lines with HDR under certain conditions 😒😡👎🏻 which is completely UNACCEPTABLE even if it’s a flaw in their software which their millions of software developers should be looking at ! I have been able to use HDR without issues but only daytime. Night time I can sometimes get HDR to work fine but a good part of time I turn off HDR. Additionally I’ve gotten smart HDR to work during the day and it’s well pretty great. After much time and research I’ve found that it happens typically for me with LED lighting and florescent lighting. Both types of lighting are particularly bad for pictures. On a side note I bought some camera gear that will really improve and increase the iPhone XR camera’s photo capabilities and unlock camera potential! After using it can really rival the 11’s camera quality when used properly. Telephoto lense by Sandmarc includes iPhone case with camera mount, lense covers and pouch, plus a camera adapter for your own case. The price is 100$ . Best quality and price! Highly recommended by EMT on Youtube and other you tubers. I love mine and my skepticism was obliterated after using it for a month. 2nd item: hybrid Filters (130$) really help with the polarization and excessive / bad exposure , lighting, and poor saturation in iPhone pictures. I use them and combined with the iPhone editing software you can make remarkable pictures. Ps. These filters can screw onto the lenses they have. Lastly on behalf of all Xr users with this issue. I posted this tweet and Apple support responded.


without hybrid filters shot on XR


Using hybrid filters and some editing (minor) the filters help bring out the clouds and lost details due to over exposure and dull colors. ND64/PL.

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Yellow/blue streaks pictures

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