Mac Mail on Mac keeps rearranging mailboxes randomly

I now submit a link to this thread every time my mac mail crashes (in the Problem report for Mail after it crashes). Maybe an idea others do this too..?

I assume this is a bug, and not some daft new intelligent feature? (if so, where do I switch it off?)

There is no logic at all to the order of accounts under Inbox/Drafts/Sent/Junk in my MacOS Catalina mailboxes sidebar. The only logic is that they each have the same order of listed accounts, and continuously forget the order that I want.

It's same pain in the ... Mailbox keeps rearranging since 2015. Sometimes it stops, sometimes not. Continuously switching to third party applications, yet having a native one would be a benefit. It appears it's not possible until solved. And What do I see - no efforts being done so far....

I'm having the same exact issue! I upgraded to Catalina and downloaded that 8GB update shortly after, hoping it would solve my issues but they still happen. This one included. My 5 mail accounts keep reordering themselves for absolutely no reason and has no specific pattern or logic. It was working fine prior upgrading. I'm really annoyed by it because I arrange my accounts specifically the same way on all my devices. Anyone have solutions or is this a "permanent" bug that will have to be tolerated? Ugh..

I spent a total of TWO days with an Apple rep on it and was told the problem is not common enough for it to be at the top of Apple's priority list. We are a non-profit with many different programs, each with it's own inbox (gmail)... so thi is VERY frustrating to say the least... ha anyone else tried to contact Apple directly?

Same here. It started happening after upgrading to Catalina. Since then there have been a couple of updates, but still the problem remains. I have not tried contacting Apple since it is just an annoyance. But it seems like it should be an easy thing to fix.

This has been happening with me for a few years now, I have 7 different email accounts that all randomly switch places from where I have set them to be. Not the end of the world but somewhat annoying and should not be happening! Come on Apple, it seems to be a bigger issue that is maybe not being reported, i am sure it is not contained to the small group on here

Apple please fix this!!! I find it hard to believe that this is not a more common issue. I have use Mac Mail, instead of outlook since my first MacBook Pro in 2009. However, if this keep up, I will have no choice to switch. If this was an issue in outlook, it would have been fixed by now. Apple, I believe you are the better product, prove it! Thank you!

Seriously! This is ridiculous that it's not fixed yet. I remember this issue several years ago, which prompted a switch to a third party mail app. Got a new MacBook Pro 16 last month, so figured I would give Apple Mail a try again...geez...the same issue still happening! So frustrating. Come on Apple!

Apple needs to fix this ASAP. In the small business world, collaboration and establishing connection are essential, so we are constantly creating, sharing, re-prioritizing these email accounts. Apple employees don't? Do they have that much free time to hand jam this stuff? This plus the the Icloud Drive's limitations in folder sharing for outside collaboration caused our CEO to forego Apple products on our company IT upgrade (it was a lot of stuff), and she owns a Macbook! We, and she, are going Gsuite and PC now, bummer. Teams share email account settings, it is essential. Leaders dance between team email accounts because the Inbox and and even smart inboxes become too full to manage, thus the need for prioritizing and arranging the inbox with the expectation it will remain that way.

When will the user interface of humans be top priority again?

Yep, by continuing to ignore this issue, Apple will end up driving more customers away. For many people (like your CEO) this could be the last straw. I run 3 businesses and have a dozen mailboxes which used to be perfectly structured and by just a half-second glance I knew whether or not I needed to pay attention to the new emails depending on where in the list of mailboxes the new emails were.

Such a dumb glitch, how can we make Apple support pay attention to this!?

I have the same problem. Since Catalina 10.15, Mail keeps rearranging mailboxes all the time. It's a bug, yet Apple won't let us report it. Mail > Settings won't give the option to report a bug. Apple Community isn't a platform to report bugs. The complaint will sit here for years, and be left ignored as many. Our voice as customers isn't heard. Apple does not deliver good SW products that actually work. It is time for Apple to enable bug report, and to work on themselves. The missing option to report bugs on a product that is full of bugs is pure arrogance from the company. Apple is running for unpopularity.

Mine are still okay - but I'm beginning to suspect something to do with iCloud syncing between devices and conflicting, so you might have to do this on each device to stop one of them overwriting the order? 🤦‍♂️

For me the tip didn't help either.

I have 22 mailboxes and I'm sure you can guess how painful it is to get those randomly rearranged almost every day. This issue have been present probably two years now and recently I have been seriously considering to change the mail program.

Apple, please fix this bug or provide some explanation if this is expected behaviour. Thanks!

I have Gmail emails, a Yahoo email, and also a separate IMAP email account (through a different email service). All of these would shuffle randomly from day to day. I don't think this is Gmail specific, but may be IMAP specific.