Mac Mail on Mac keeps rearranging mailboxes randomly

Same here. Please fix.

I also have this problem. All of my mailboxes reorder at random times. Very frustrating!

Same problem! One of my mailboxes keeps getting bumped down to the bottom of the list. So annoying!

@JuliaCa - a brief search yielded some privacy/data concerns with Spark. Might want to look into that a bit more. Discussions at Reddit etc.

They "never look" but they do send replies like this:

Thanks for participating in Apple Support Communities.

We removed your post "Mac Mail on Mac keeps rearranging mailboxes randomly" because it was nontechnical or off-topic. We understand wanting to share experiences, but these forums are meant for technical questions that can be answered by the community.

...

We’ve included a copy of your original post below.

Thanks,

Apple Support Communities Staff

MY ORIGINAL POST:

Incredible.

Interesting to see "[Edited by Moderator]"

So Apple doesn't monitor discussions here, or provide help or advice, or note problems and issues. But they do "edit"!

Yes, of course! I just don't know how to send a feedback report! Maybe we can all agree how and when we all send those - that will be much more productive than ranting here for a year if this is not being taken into account by Apple anyway.

@JuliaCa - to submit Feedback, go here: https://www.apple.com/feedback/ and select Mail, under the Apps section. :)

Well, 6 months and several macOS updates later...

STILL NO FIX

I called Apple about 2 months ago about this one. Of course they had never heard of this and sent me down the tradition route of try safe mode, reinstall, etc..

Yesterday I finally got round to booting safe mode (keep shift held at boot till it displays safe mode in the top menu). I arranged my 11 mailboxes. At the end of the day closed the lid on my MacbookPro. This morning, still in safe mode, after the Macbook woke up again, all mailboxes shuffled again. Also the connection doctor offered to sort out stuff...

All my mailboxes are Google G Suite mailboxes, but under the hood, they are just IMAP mailboxes. It has to be something in the Mac's mail app. All my Macs do this (my MacbookPro, my 2014 Mac mini, my girlfriends Macbook Pro, and my brother's Macbook Pro). My iPhone (latest iOS) and iPad (latest iPadOS) do NOT show this behaviour.

Man this is frustrating. Like somebody running into your kitchen at night an rearranging the contents of your cupboards.

Think I will make time in a minute to call Apple again, and continue with them on solving this stupid issue.

Also we are not alone, there is another thread about this here, which started round the same time as this thread did:

https://discussions.apple.com/thread/250758919

Been having this problem since before Catalina, but in the last week it's gotten suddenly worse. It used to rearrange things when I restarted Mail (very rare - Mac and Mail run 24/7) - now it's doing it randomly when the Mac sleeps. So practically every morning and several times during the day I find one of my primary Gmail addresses down near the bottom of the list. Why that one? I have no idea - I have several other Gmail addresses which stay where they belong.

All very well if you only have a couple of email addresses, but I have THIRTY on my iMac (I'm a web designer - a lot of the addresses are admin accounts belonging to clients' domains) and about 20 of those on my MBP...so this isn't much fun.

I really wish Apple would fix this - it's very annoying.

Alright, I've submitted the feedback on the Mail app, but also realized how long we've all been b*tching about it and still no results, so I've just downloaded the Spark Email App by Readdle, it has 38K 5-star reviews, so I don't need to care whether or not Apple fixes their Mail app now 💁‍♀️

https://apps.apple.com/us/app/spark-email-app-by-readdle/id1176895641?mt=12

MacOS 10.15.2 did not fix this problem.

I will call support, my macbook is less than a year old.

Yeah, it would be much more helpful if they actually read what they are editing and acted on it 🤨

Thank you so much!! We should send everyone who comes here to that page from now on!

If we don't help ourselves, nobody will :)

@PaddyD oh... shoot.. thank you so much!

I'll check those before setting it up then - just downloaded it 😬 I almost felt relieved when I found it with all those positive reviews :)