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soart Author

Level 1

36 points

Severe battery drain, iOS 13.1.3, iPad Pro

Any suggestions?

I am experiencing severe battery drain, iOS 13.1.3, iPad Pro. In Settings>Battery, Safari is shown to be the biggest drain by far (BY FAR!). Have been going from 100% after unplugging charger to less than 50% in two hours of morning use (between 7:00 and 9:00am). At the rate of drain, will have zero left before noon. I use Safari to read articles/morning news...not watching battery consuming videos (but even if I were, this performance would be atrocious and unacceptable). Have performed all the “fixes” I found listed online thus far: install the latest iOS with its “battery fix,” wait (did so for days!) for app updates to “catch up,” lower screen brightness, turn off background app refresh, close apps (and rebooted), minimize open tabs in Safari (usually only have two open at any one time, but also erased history/data and rebooted), etc. Nothing helps. There is a serious problem and it doesn’t appear to be a setting. Thank you for any suggestions.

iPad Pro, iOS 13

Posted on Oct 22, 2019 8:33 AM

Best reply

jimfromfairfax

Level 1

9 points

Posted on Oct 23, 2019 10:23 AM

Perhaps I am incorrect, however, before updating to to IPadOS 13, I never experienced battery drain when I closed the cover. I could leave it for days and not experience power loss. Now I lose 50% overnight when there is no activity.

I am convinced something has changed, and judging by the large number of other people complaining about the same thing, I think I am correct.

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269 replies

soart Author

Level 1

36 points

Oct 22, 2019 1:43 PM in response to MichelPM

If you are asking if I have done that, yes. Several times, including after closing everything that was open and clearing data/history. I turned off the few remaining “background refresh items” this morning and so will try another reset in case one of those few was the hog.

Oct 23, 2019 7:01 AM in response to soart

I have the same problem with my IPad Pro, which has a home button. The power continuously drains while the the cover is closed, which used to turn off the unit and not drain the battery. Now it drains constantly when not in use. Only way to prevent it is to do a hard shut off. Have tried multiple resets, does not help. Problem began when I upgraded to IPadOS 13, still occurs with upgrade to IPadOS 13.1.3.

MichelPM

Level 10

81,032 points

Oct 23, 2019 9:23 AM in response to jimfromfairfax

You are incorrect

The cover sleep or sleep button use, just puts the screen, asleep.

If you have any app proceses still going on an iPad or any background app proceses going, these are all are still going to work when you put your iPad to sleep.

Sleep mode is just a display sleep.

It is ALWAYS been this way!

So, in Settings app, under Battery, you need to check which apps are eating up your battery and go into Settings, General, Background App Refresh and toggle OFF any apps you do not want to still have running as a background process.

Most apps that usually work in the background are any apps that get their data from the Web which constantly gets updated in the background when NOT using the app.

MichelPM

Level 10

81,032 points

Oct 23, 2019 11:58 AM in response to jimfromfairfax

No one here is seeing large numbers of users complaining about a serious battery drain issue.

Certainly NOT seeing any large numbers of users here in these iPad communities.

Millions of users have updated to iPadOS.

Not even seeing 1% of users complaining about this here.

Have YOU tried a simple hard reset of your iPad?

USASA

Level 1

4 points

Oct 23, 2019 9:38 PM in response to MichelPM

Really? Give it a day. Every person I have spoken to who upgraded to 13.1.3 has increased percent of battery drain. Everyone. I have an X and used to end a typical day with >30% battery. Now it has been dead the last two days by the end of the day. I haven’t changed my habits at all. Maybe read some outside threads.

tawpsyd

Level 1

4 points

Oct 24, 2019 10:41 AM in response to USASA

I am having same problem with iPhone. My battery is draining several times a day. I am trying the hard reset to see if that will work. I have already turned off Background Refresh for everything

Wenderoo

Level 1

4 points

Oct 25, 2019 11:28 AM in response to MichelPM

My iPad mini (with a brand new battery) used to last all day. I now make it to noon until it hits the red zone. I use my iPad for work and this stinks! The new battery fixed my problem and now I’m back to having to carry around an extra battery. Grrrr.

SanJuett

Level 1

4 points

Oct 26, 2019 7:50 AM in response to Gorp52

Agree.

I have tried everything as well. Happened with all 3 updates of iOS 13.1 on my iPad Pro. When plugged in to the charger it would show battery at 100% but shut down within seconds and display the empty battery icon if I unplugged it. Tried everything I could find on the internet to fix it; hard restart several times, airplane mode, removed unused apps, kept it plugged in for days, checked the battery usage of every app, etc. It also seems that WiFi cuts out occasionally for a few seconds as well.

Today, after several days of only being able to use it while plugged in after each update and with multiple hard starts, it finally seems to stay on. Not sure why, and not sure it will continue. It appears, though, to be using battery much faster than normal. 10% in the last hour.

This is all a significant change since iOS 13. Something is definitely not right with this update. Thankfully mine is only battery drain. There have actually been news stories on the issues.

soart Author

Level 1

36 points

Oct 31, 2019 10:48 AM in response to Sam Rae

13.2 did not solve the problem. Despite snark about being happy with the priority of “more emojis,” I was really hoping 13.2 would let me get through more than a half day before the battery was fully consumed by (per battery statistics) Safari. I’m having to charge 2-3 times per day or stay within a cord length of a power outlet, which makes an iPad much like a corded phone chained to a wall. This didn’t happen until iOS 13 and has persisted through every subsequent release.

Seriously, Apple: invest in more testing and reliability improvements and less in emojis and other superfluous gewgaws. Testers and software fixers are worth way more to your customers’ satisfaction than a handful of emoji designers that add no true functionality.

Frustration level: HIGH

soart Author

Level 1

36 points

Nov 11, 2019 6:01 AM in response to soart

13.2.2 did not fix this problem. I unplugged my iPad at 6:15am and started to use it. It’s now 7:45 and my battery is 72% and dropping fast. I installed 13.2.2 a few days ago, so apps should have had time to “catch up” with the release. Backlight is set low (too darned low for comfortable viewing). Safari is the big user at 87%, followed by Mail at 12%. No other apps are open. I continue to hope (foolishly maybe) that each new release will fix the problem, which began with installation of iOS 13.

Gorp52

Level 1

8 points

Nov 11, 2019 7:09 AM in response to MichelPM

Hello, yes thank you. I have I’ve completed four hard resets.

My devices battery function has improved.

Im still experiencing an issue with one app that I use exclusively for flying.

Ive contacted the app developers for information and troubleshooting.

I will now follow any IOS update installation with a hard reset going forward.

I find it unfortunate and poor customer service from Apple that does not include an installation advisory to complete a hard reset after installation of IOS updates.

Nov 11, 2019 10:18 AM in response to MichelPM

My experience with battery drain still continues after 13.2.2 update AND multiple hard resets following the update.

It is really starting to frustrate me when I only have 1 app open (safari) and my iPad only lasts for 90 minutes when it used to last 8+ hours prior to iOS 13.

SanJuett

Level 1

4 points

Nov 11, 2019 11:30 AM in response to SanJuett

So, after weeks of issues with updates and 3 days after my last comments, it completely died. Only the low battery icon would show. Would not hard start, no Apple icon. Nothing. An amazing coincidence, there was a complete back up that very morning. Took it to the Apple store, after they had sent me to Best Buy for some odd reason, they ran it through their testing mod and it was over. Had to buy a new one.

I apologize Apple, but I can’t help but think after 3 years of perfect performance, it had to be related to the update issues.

soart Author

Level 1

36 points

Nov 11, 2019 1:06 PM in response to SanJuett

MichelPM, in answer (sorry for delay in response)....done thus far: closed all apps, closed all safari tabs, cleared history and data, turned down screen brightness so max is 50%, turned off all background refresh, made sure no apps were allowed to run in background (but only when in use, which is how they were set before, so I had to change nothing), and other actions found on websites describing how to fix “battery problem” in iOS 13+. Also did hard reset multiple times at various stages between actions just mentioned.

MichelPM

Level 10

81,032 points

Nov 11, 2019 1:17 PM in response to soart

If you own a computer with iTunes, you could try backing up your iPad to iTunes.

Then do a complete erase all contents and settings of your iPad in Settings > General > Reset and then do a restore of your iPad's data from the iTunes backup.

That is all I got and this would really be a last idea/resort, as I have no more ideas to offer, after this.

Severe battery drain, iOS 13.1.3, iPad Pro