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BadBernie Author

Level 1

64 points

Siri dictation throws in extra words that I am not saying

When I dictate a text or other things, catcher Siri randomly throws in some form of the word catch whenever she wants to. It just happened above after the words other things achieve. I never said the word catcher. Catch the same thing is true of the word achieve a Chuchu in a sentence before last catchy. Catching. There it goes again so I will type the rest of this. You have to ignore “a Chuchu” to make sense of what Siri is typing in place of what I am dictating. Ever see anything like this before?

iPhone 6s

Posted on Oct 25, 2019 7:15 PM

Top-ranking reply

HorsePal

Level 1

9 points

Posted on Oct 30, 2019 4:08 PM

YES, it's happening to nearly EVERY voice dictation I do on text, email, imessage. If I don't proofread before sending, I can bet there will be a few "catch" phrases in the mix. I'm using the iPhone 11pro max with the latest iOS 13 updates if that makes a difference.

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195 replies

BadBernie Author

Level 1

64 points

Nov 27, 2019 12:13 PM in response to BadBernie

Part 6 - A request for your help

Now . . . EVERYONE, please go through the steps in the proposed solution and report back here.

iPhone model

IOS version

issue still there or issue gone

anything else you think is important to know

BadBernie Author

Level 1

64 points

Nov 27, 2019 12:55 PM in response to ImaSoCalGal

I will definitely pursue that angle with her.

I find myself suddenly incompetent at posting replies and I have fragmented my replies badly.

there are 6 parts to what I am saying, so please read on.

In the end, after finding a dumb mistake when I failed to follow the engineers instruction, I did get dictation working (at least for now) on my iPhone 5s with ios12 by making changes in the setup parameters for the keyboard support.

I consider that a bypass rather than a solution for me, but maybe it really is a solution for the IOS13 version of dictation support.

I don't know, but maybe there are similar settings for the dictation and keyboard support on desktop.

In any case I will ask Crystal for the best way to proceed with what you need.

She will know if a new case has to be opened with desktop support, and if so, she will probably want you to be the customer for that case. After all, I have zero background with using Apple desktop at all. When I can, I'll get some answers back to get you plugged in.

I don't think we want to do much more right away. i.e. during our thanksgiving dinner preparation and feasting.

I'll reply back to you again as soon my circumstances allow me to.

BadBernie Author

Level 1

64 points

Nov 27, 2019 7:22 PM in response to BadBernie

This is a follow-up on step 6 above. Call off the dogs!!!

We may have a kind of solution here!!! (but only for iPhone users so far.)

I performed all those steps that the engineers proposed. everything looked like the issue was resolved during the tests that I did. Soon the issue was back with the CATCH word inserted randomly. Eventually I went back through the steps again, and when I got to the "General > Keyboard" setting to disable 4 functions, they all showed up as ON again.

Hmmm. first they were OFF, problem went away. Then, Problem came back and they were found to be ON again. Hmmm.

Still don't know how that happened, but i turned them OFF again. Problem went away. They stayed OFF, of course. and the problem has stayed away.

I make sure they have stayed OFF, and never see the word CATCH or any other strange inserts anymore. I am still on my 5s hardware with iOS 12.4.3 and dictation works fine. Of course some functions are disabled, but I found them mostly useless or irritating rather than helpful anyway. I don't miss them, and dictation types what I actually say. The only exception is those cases where my pronunciation doesn't meet some standard that the program is written for. That was always a problem, but a minor one to me.

Dec 1, 2019 8:59 PM in response to BadBernie

I have undergone all the above proposed steps in my iphone 6. Tested witth good results four times. Fifth test failed. Went back to check keyboard settings and they are all stilll where I left them: turned off. :(

Dec 1, 2019 9:39 PM in response to BadBernie

Bernie,

This really looks like a virus that takes advantage of a system flaw in a very persistent and pernicious fashion. It may go dormant for a short while with the recommended remedies, but then sneaks back in to show its ugly "fatou catchy" face. I am certainly no IT expert. Yet I know we need actions to forcefully eradicate this problem, not short fixes that don't resolve the issue. Because of my tremor, I rely upon voice dictation heavily. I HAVE NO CHOICE. Please pass this on to Crystal. I very much appreciate all that you and she are doing to help all of us struggling with this "catchy catch".

P.S: You won't believe how much time it took to type this post and then remove all of my typos caused by my tremor...TEN oor ELEVEN minutes! Texting is vexing and composing densely-worded resumes and authoritave e-mails at work is downright daunting. I feel "caught" in some nasty web.

Dec 2, 2019 12:41 AM in response to GinnyHead

I don’t believe this is a virus. I bought a brand new iPhone 11 Pro Max and the problem came with it. Catcher think it is a defect. I didn’t bother to edit that last sentence. The word catcher is one of the ones that keeps coming up

BadBernie Author

Level 1

64 points

Dec 2, 2019 11:10 AM in response to GinnyHead

I regarded the six step process iaa a bypass at best. Last week, I had the same experience where it seemed to work but then came back with a vengeance. Haven’t talk to Crystal yet but I will certainly get back with her as quick as I can. I think of you as I continue to struggle to get a handle on this. I have the 5S phone it was very surprised when the six steps got me complete relief for almost a week. Now I can re-create the problem just by breathing during a pause.

Dec 4, 2019 9:02 AM in response to raymondpope

I DO NOT RECOMMEND RESETTING! I did as you suggested, even rebooted, and problem is still there. But now all my special words are gone.

This is not a RESET issue. It's an Apple issue.

And it began for me immediately upon installing the 2nd to the last OS update. I had avoided the update until they bugged the crap out of me to install it, so I did. Then - Voila! - Catchy catch catch had invaded.

APPLE needs to do something about this - NOT US!!! Maybe if we all call they'll do something???

SuziPort

Level 1

4 points

Dec 5, 2019 4:27 AM in response to BadBernie

I just started with this issue a couple of months ago. I thought it was when I clicked the phone dictation off, that it was recording the little sound that was made at the end.but it Looks like it is much more random than that, based on everyone’s comments.

Dec 5, 2019 2:15 PM in response to BadBernie

I also have this exact same issue with my brand new IPhone 11 Pro Max. If I hesitate for 1-2 seconds when using the mic, catch, catcher, catchy randomly pop up. My camera has frozen a few times, too. Has anyone called Apple with our problem?

1-800-275-2273

Just ask for Customer Service. I spoke to a human. He didn't know anything about it but put me on a 5 minute hold. I have aIOS13.2.3 . He sent me over to the senior advisor after running through a bunch of things through Settings-General. He finally asked me to do what was suggested by someone else...General-Reset-Reset Keyboard Dictionary. I told him I didn't want to do that because of the other person on this conversation that said "DON'T DO IT. IT DOESN'T WORK!"

Senior Advisor came on and she hadn't heard anything about this either. I gave her this website address so she know that we are a community with the same "catchy" problem! I'll let you know what she says.

Dec 5, 2019 6:55 PM in response to Raptor411

I did keyboarrd dictionary reset; didn't work. So I called Apple Care and after a lot of rigmarole, the rep told me to reset my phone: DID NOT HELP. After much more waiting I was handed over to a supervisor, who consistently repeated that he could not go on my "hearsay" that MANY others are experiencing this problem. He wanted me to do a complete system wipe of my phone, but last time I did that to fix a bug five years ago, the resulting problems were crazy endless mucked up. I told him so and requested he take note of this problem for future update patch/system fix. He reiterated that he could not act on my "hearsay claim" that this is NOT a problem unique to my phone, but is instead a problem experienced by many Apple users. I am not happy with his lame response. GRRRR. If any of you should try the full and complete system wipe/reinstall, let me know if it worked for you. Otherwise I am fearful of encountering the same type of headaches I experienced in the past without the problem actually being resolved for all that trouble.

Dec 5, 2019 9:59 PM in response to Raptor411

Good for you for NOT DOING THE RESET! I lost all my saved words & phrases plus my emoticons. And it's Apple's problem, not a problem with our phones or out settings.

Thanks for calling them. I'll call tomorrow, too.

Dec 5, 2019 10:01 PM in response to GinnyHead

Did you get the names of these Reps??? We should all start tracking who we talk to & then report any rudeness or condescension to Apple headquarters. Someone had the great idea of telling the rep about this community conversation.

Dec 5, 2019 10:05 PM in response to ChrissyBarr

Has anyone been having concurrent issues with the GPS on their phones? My GPS went insane about the same time as this catchy catch problem. It doesn't know where I am half the time. I live in Santa Barbara and just tonight it kept giving me pharmacies and Macy's in Las Vegas as "nearby" even after rebooting. I'm on the verge of going android.

Briar76

Level 1

4 points

Dec 6, 2019 7:54 PM in response to cpietran

I just bought an iPhone 11 -latest software etc., and am STILL having that catchy chuchu problem . APPLE, PLEASE FIX! What has happened to the expert who was going to look into this @badbernie? Who must be thanked for bringing us together.

Siri dictation throws in extra words that I am not saying