NAS Access in Catalina issues

Since upgrading to Catalina my access to NAS shares is problematic.


I have a QNAP NAS unit, with APFS and SMB (1/2/3) enabled.


I can see the NAS in finder under 'Locations' but when I click on the NAS I get 'connection failed'. Using 'Connect As' does nothing at all.


I manage to connect using 'Connect to server' with the command: afp://NASNAME(AFP)._afpovertcp._tcp.local


It asks me which 'share' I want to connect and all works well.


If I then go back through finder to the same share I get the same 'connection failed' issue, even though the mounted share shows on my Desktop.


Any ideas please?

Mac mini 2018 or later

Posted on Oct 28, 2019 4:06 AM

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Posted on Feb 5, 2020 11:53 PM

I was having this problem with Catalina and my Synology, and this article solved it for me.

https://www.techarp.com/software/macos-catalina-nas-failure/

The Cause Of The macOS Catalina NAS Connection Failure

From what we can tell, this issue is happening because Apple apparently dropped support for SMB1 and SMB 2.0 in macOS Catalina. With many NAS defaulting to SMB1 for compatibility reasons, users will immediately lose the ability to connect once they upgrade to macOS Catalina.

 

The Fix:

  1. Log into your NAS
  2. Go to Control Panel > File Services.
  3. Under the SMB section, click on Advanced Settings.
  4. In the Advanced Settings pop-up, you will find that the Maximum SMB protocol is probably set to SMB1.
  5. You need to set the Maximum SMB protocol to SMB3.
  6. Now, this is not necessary, but while you are here, you might as well just set the Minimum SMB protocol to SMB2 and Large MTU.
  7. Then click Apply at the bottom of the Advanced Settings pop-up to save the settings.

 

I did it and my Synology NAS access from Catalina has been rock solid for the last 48 hours!!!!

 

Similar questions

312 replies

Jul 13, 2020 8:13 AM in response to Fly_PetitPrince

@Fly_PetitPrince


The Synology NAS is connected by its IP-adress in Finder (GO - Connect to server).

The Time Machine share was dragged to the Finder left column.

I also implemented a Automount app (ConnectMeNow, it is in Dutch), but that does not seem to help very much. If Time Machine is launched, it opens the share directly.


After applying this, I have not had the horrible message above that the TM bundle is corrupted, for more than 1 week now. (always nice to see this in French also...., misere international, non?)


For the sake of reliability, TM is also making a backup on a local USB-drive.


Hope this will help you as well.


Cheers,

Martin



Aug 22, 2020 1:22 AM in response to Martin Deisting

Thanks Martin. I had already done that. If I reboot, it works for a short while but my work around is still working and doing the job. In fact, I copied the mounted folders back to Finder and they still work but clicking on the NAS in finder still doesn't connect. I am OK with that and all my Surveillance and backups have continued to work. I think there may be a bug within Finder.

Aug 24, 2020 11:47 AM in response to TakomaFan

Final report... running a recursive diff of folders in the Mac file system via a Parallels VM against a Synology NAS. 319 GB (343,550,832,640 bytes). No differences reported so far. I believe that with a Parallels VM of Windows or Linux this is a valid test of backup of data to a NAS. No instability in Finder or the Mac at all, as Finder is not involved and the Mac apparently has not awareness of the VM connection to the NAS.


Not saying that I like it, but it is a workaround while we wait for Catalina to stabilize.

Jan 12, 2020 11:17 AM in response to JPG_master

UPDATE:

Fresh Reboot in Mac.

Reboot of Router.

Disalowed SMB1 on Synology.

Connected to NAS-Share with smb://<user>@<nasname>.local , selected 19 Files ( PDF, 1 JPEG ) on share. Dragged them down to local folder ... super.quick

switched on NAS to subfolder and back, selected same Files to pull down on local Folder ... FINDER HANGS.


So the guys need to FIX the networks and probably FINDER Behavior as well => "Finder doesn not react"


I go down to the cellar and reactivate my 16bit Computer now.


Jan 13, 2020 12:31 PM in response to bsanders44

I am so much with you.


And to me it appears so much inacceptable ... i somewhere her did write the same, saying: my 4k Bugs MacBook Pro is Slower than my Old of 2006 running El Capitan.


Furtermore it not anymore a concept: MacBOOKs NEED Storage ... and this is a NAS.

As ths Issue is with many NAS, it is the same behaviour as if Bentley does not care if Tires and Wheels not anymore fit on their cars .. user Issue: You do not need to drive, you can sit inside and have it warm. More dependent is, we sell you a music stream running on your bentley audio installation

==> WRONG Attempt.


Should we create e.g. a Facebook side and Post that stuff and invite as many poeple around the world we know?


Jan 14, 2020 8:33 AM in response to bsanders44

exact and so this is not an option and also not a workaround.


As said, my Mac FIND the NAS but they lose performance with preview. Disabling the preview option makes it faster.

But still, something as per each access of NAS stored files makes it slower and slower


==> Preview is buggy ( QuickLookGui or so process hangs )

==> Network layer on Catalina is buggy


DEAR APPLE GUYS, I LEARNED, YOU CHECK THE BLOGS.

SO PLEASE BE SO KIND TO PICK THIS UP ... THIS IS A SYSTEMIC ISSUE.


PLS CHECK BLOG other than this AND YOU FIND EVIDENCE.


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NAS Access in Catalina issues

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