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stoobloo Author

Level 1

107 points

NAS Access in Catalina issues

Since upgrading to Catalina my access to NAS shares is problematic.

I have a QNAP NAS unit, with APFS and SMB (1/2/3) enabled.

I can see the NAS in finder under 'Locations' but when I click on the NAS I get 'connection failed'. Using 'Connect As' does nothing at all.

I manage to connect using 'Connect to server' with the command: afp://NASNAME(AFP)._afpovertcp._tcp.local

It asks me which 'share' I want to connect and all works well.

If I then go back through finder to the same share I get the same 'connection failed' issue, even though the mounted share shows on my Desktop.

Any ideas please?

Mac mini 2018 or later

Posted on Oct 28, 2019 4:06 AM

Top-ranking reply

Cemento

Level 1

9 points

Posted on Feb 9, 2020 3:09 AM

SPOILER ALERT: this is not a solution but a "working" WORKAROUND

My actual situation:

I'm able to access to my NAS (SMB shares) through finder left sidebar only after a reboot
I'm Always able to connect to my SMB shares by "command K"
my NAS implements SMB v3_2 protocol

My workaround (tested working after several working time or sleep):

reboot the mac
connect to NAS through sidebar network shortcut. This will mount shares on the desktop
drag the shares icons on your desktop on finder sidebar but in "favorite" section (as in attached picture)

Now, every time you need to access these shares use these links on favorite sections instead of the one in network.

This definitely demonstrates that is not a "protocol connection issue" but a Finder specific issue.

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Similar questions

312 replies

jmow

Level 1

44 points

Jul 9, 2020 1:51 PM in response to JPG_master

> Thx for that.

JPG_master, you're welcome! 😊

DerSlon

Level 1

4 points

Jul 19, 2020 9:36 AM in response to Martin Deisting

macOs Catalina 10.15.6. Looks like it's finally fixed

Cemento

Level 1

9 points

Jul 19, 2020 10:37 AM in response to DerSlon

If confirmed, it’s 9 months to get back where we were.

Lesson learnt: skip OS upgrade if you are happy with that.

suisse2k

Level 1

43 points

Jul 24, 2020 11:31 PM in response to Fly_PetitPrince

Also confirming that accessing my synology NAS with finder works now all the time.

Aug 11, 2020 11:17 AM in response to Remulus

@Remulus,

Perform the latest OS upgrade and it should solve the problem.

Fly

Aug 21, 2020 4:01 PM in response to stoobloo

For what it's worth, Cemento's workaround is still working for me after several months. It's not perfect, but it appears to be the best that we're going to get for Catalina.

[Edited by Moderator]

Cemento

Level 1

9 points

Aug 21, 2020 4:03 PM in response to bsanders44

Most of the people is reporting that updating to 10.15.6 fixes the issue with shares no more available. Is not working for you?

Aug 21, 2020 6:38 PM in response to Cemento

@Cemento: No, 10.15.6 hasn't fixed the issue for me. I've tried to provide details but my messages keep getting edited or deleted, and I keep getting banned.

Rob_VB

Level 1

8 points

Aug 21, 2020 11:56 PM in response to Cemento

Not working for me!

Aug 30, 2020 11:54 AM in response to TakomaFan

Hello,

On my side, the latest update of Norton 360 (8.5.10) solved the problem, no more issue on recurrent Time Machine on my NAS Synology.

Fly

Aug 30, 2020 11:54 AM in response to Fly_PetitPrince

And also the latest update of Catalina solved the problem of access to the Synology.

Fly

Mike_App

Level 1

20 points

Sep 22, 2020 3:06 PM in response to ecarlseen

The best what you and actually everyone of us could do is to write a personal letter to Tim.

Alternatively, write to Computer Magazines around the world. Because nothing else has helped so far.

NAS Access in Catalina issues