internet issues with mac OS 10.15.1

I recently upgraded my Mac to OS 10.15.1 and now I cannot get on the internet.


Posted on Oct 29, 2019 4:02 PM

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Posted on Oct 29, 2019 11:57 PM

Get internet if boot into safe mode. turn off computer, turn on while holding left shift button. Should see Safe mode in red in upper right corner. log on with you password open browser & should work. left apple chat with reinstalling 10.15.1 and wasted another 35 minutes getting nothing on internet either thru ethernet or wifi. I will pick up with them in the morning as it is too late to deal with it. Apple's faulty os releases makes me think they are trying to mirror microsoft. This didn't happen in the past & is what made apple. SMH

79 replies

Nov 3, 2019 1:06 PM in response to David Trudgian

I had the same problem when I updated to the 15.1 recent update. Both my MacBook (using wifi) and my iMac (using ethernet) would show very slow internet after a few minutes with pages failing to load. I'd have to disconnect and reconnect from the network and reboot, only to have it happen all over again in a few minutes. Doing this simple thing solved my problem: on both machines: I disabled Intego net barrier ("turn protection off") and enabled the native MacOs firewall instead (system preferences, security and privacy, firewall). Problem solved! No reboot required even. I expect Intego will fix the problem in Net Barrier in their next update. I think the antivirus/anti-malware (virus barrier) provides useful protection, despite the urban legend that MacOs doesn't need it. I wouldn't uninstall the whole thing, that would be throwing out the baby with the bathwater. The antivirus software after years of use, at least by me, has never caused any problems ever, so at least keep that. I don't know if you can uninstall just the firewall, but if you just disable it and wait awhile Intego will likely provide a fix. Hope this works for you.

Nov 5, 2019 5:34 AM in response to mardiba

Logically, the only other thing left is your ISP since it worked at the library. Do you know any other people using you ISP with Apple devices having similar problems? This would be unlikely if you are using a big outfit like ATandT, but if it is a small "mom and pop" ISP maybe it is something at their end? Also one other thing you could try is to go into your router's settings and change the DNS server IP addresses from that which your ISP uses to use Google's DNS server (address 8.8.8.8 and 8.8.8.4) or OpenDNS (208.67.222.222 and 208.67.220.220). It's a long shot but worth a try as it is much easier to do than most of the stuff you've tried already. Good luck.

Nov 4, 2019 8:21 AM in response to Birkhoff92

@Birkhoff92 Thanks for the tip - but tried all the usual solutions - checked network settings, clean install, safe mode boot up (which worked but neither Apple nor I were able to identify the offending 3rd party or Apple bug) - so I simply rolled back until the problem is more definitively identified or until all the 3rd party apps I use have issued fixes - it’s highly likely that the offending App was Intego though - a patch has been released but will wait a little longer before trying again - wasted whole day’s work attempting to fix the issue on the previous pass :(

Nov 4, 2019 9:08 AM in response to philipfromnorthridge

Don’t disable Intego or Trend Micro yet (if you have it installed). Check for an update first.

I was experiencing slow internet, sometimes it simply stalled, but a recent Intego update fixed all my internet issues. Now, it runs like a dream.

Check all of your third party software for updates before reverting to drastic measures like disabling or uninstalling/reinstalling anything.

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internet issues with mac OS 10.15.1

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