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internet issues with mac OS 10.15.1

I recently upgraded my Mac to OS 10.15.1 and now I cannot get on the internet.


Posted on Oct 29, 2019 4:02 PM

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Posted on Oct 30, 2019 5:10 AM

Hello, I have the same problem of not being able to connect to the internet after the update to 10.15.1. I have been using Intego's Virus Barrier & Net barrier for some time and Luis's comment may have some merit.

I turned off Net Barrier and can now connect to the internet. I turned it back on and can't connect to the internet. I contacted Intego and they are aware and working on a fix. So if you have Net Barrier just turn it off. Virus Barrier is still on. Hope this is of some help.

79 replies

Nov 5, 2019 5:34 AM in response to mardiba

Logically, the only other thing left is your ISP since it worked at the library. Do you know any other people using you ISP with Apple devices having similar problems? This would be unlikely if you are using a big outfit like ATandT, but if it is a small "mom and pop" ISP maybe it is something at their end? Also one other thing you could try is to go into your router's settings and change the DNS server IP addresses from that which your ISP uses to use Google's DNS server (address 8.8.8.8 and 8.8.8.4) or OpenDNS (208.67.222.222 and 208.67.220.220). It's a long shot but worth a try as it is much easier to do than most of the stuff you've tried already. Good luck.

Nov 5, 2019 8:40 AM in response to EthanW6258

Thanks but things are operational now. I managed to get some connectivity last night but a slooooooow 15mbps. Gave up for the night and the router was not working this morning. Rebooted. Got a connection back but the speed was still appallingly slow. Tried to go in and configure the new TP-Link router but their interface was mostly incomprehensible. Crossed my fingers and snuck the old router back in. It configured with absolutely no problem and miraculously I have WiFi again.


Don't really know why, maybe Suddenlink updated something overnight after the new modem was activated. It wasn't a total waste of time - I now have a blazingly fast 270mbps wireless connection. All I have left to do is reconnect every WiFi gadget in the house. Thrills.

Nov 8, 2019 8:39 AM in response to philipfromnorthridge

I have a similar issue after upgrading to 10.15.1 - I am running Palo Alto Global Protect and Sophos Anti-Virus. Within the last two days, I have started to notice an issue where my WiFI disconnects and then the macbook pro fan runs really loudly. The only way to resolve this I've found, and connect to wifi again, is to disable my wifi, and then re-enable and I can connect. The fan eventually drops back down to normal speed.

Nov 12, 2019 2:30 PM in response to curtfromriverview

Possibly Catalina is not the issue. On my network there is a managed, externally powered switch before the router. For me it would be possible to connect the the router with wifi but not ethernet if there was a problem with the switch. I would be able to connect to my NAS, and Apple TV. Although my Apple TV would not be able to connect to the internet since its hardwired.


Mike

Nov 13, 2019 10:33 AM in response to Michael Irvin

Mike you may be on to something. I'll play around with bypassing the switch with the ethernet connection. It wouldn't be the first time I had unrelated simultaneous glitches that made diagnosing a real challenge. I originally discounted the switch because we have five computers, two Macs and three Win. PCs, it's only the two Macs that are having connectivity issues.

Nov 16, 2019 5:02 AM in response to MikeLJ99

hey all,

went thru lots of threads and troubles - nothing worked until i found a footnote on INTEGO software i also was running on my mac.

MANUALLY deleted all of it (search for INTEGO on your mac, drop all results into the bin & empty trash. restart mac) and my problems are gone!


good luck to all you brave catalina installers ; )

Dec 12, 2019 12:19 PM in response to Luis Sequeira1

Luis Sequeira1, "Disabling" them does NOT solve the problem. You should learn the difference between mitigation of symptoms, and solving issues. Disabling them mitigates part of the issue where the loss of whatever function of that third party software results in restoring communication. You do not get to decide what functionality is valid or reasonable - furthermore, you're not the CIO or CISO of businesses that may require such software. There are tons of issues associated with Catalina.


internet issues with mac OS 10.15.1

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